Build your skills.
Get certified.
Get certified in Kiona's products and take your business to the next level. Our courses help you work smarter, streamline processes, and get real results with advanced software tools.
Next step: Join others who are using Kiona certifications to succeed.
Our certification courses
focus on practical training
to help you succeed.
Expert-led training
Learn from instructors with real hands-on experience.
Practical skills
Get tools and knowledge you can use immediately in your job.
Course plan
Covers everything from basic features to advanced integration techniques.
Exclusive perks
Access support and insights just for partners.
Choose a certification
Integrator
Learn how to set up and manage Web Port projects in our Integrator course. You'll get hands-on experience with installation, configuring basic features, and troubleshooting common issues.
- Held quarterly.
- Next date: 17 June 2025
Business specialist
Learn to understand our products, connect with customers, and develop practical skills like creating value statements and clear communication.
- Held quarterly.
- Next date: 16 September 2025
Partner support coordinator
Learn how to manage partner agreements, handle support responsibilities, and use the correct channels to provide adequate support.
- Launching autumn 2025
Integrator
Gain the skills to set up meters, manage data, configure reports, and troubleshoot integrations in Energinet.
- Courses held quarterly.
- Next date: 30 June 2025
1st line support
Handle common support issues, manage user access, and solve basic meter and data problems confidently.
- Held quarterly.
- Next date: 30 June 2025
Business specialist
Learn how to explain product features, assess customer needs, and show value through infrastructure planning and savings.
- Held quarterly.
- Next date: 18 August 2025
Partner support coordinator
Understand partner agreements, manage support roles, and use proper channels to ensure smooth operations with Kiona.
- Launching autumn 2025
Integrator
Gain the skills to set up, connect, and test IWMAC systems, ensuring seamless integration and quality assurance.
- Held quarterly.
- Next date: 18 August 2025
1st line support
Master the tools and techniques to tackle system alerts, troubleshoot issues, and manage users with confidence.
- Held quarterly.
- Next date: 18 August 2025
Business specialist
Learn how to explain product features, assess customer needs, and present solutions that show value through costs and savings.
- Held quarterly.
- Next date: 18 August 2025
Partner support coordinator
Understand partner agreements, handle support tasks effectively, and use the correct processes for smooth communication with Kiona.
- Launching autumn 2025
Integrator
Build the skills to integrate heating systems, troubleshoot issues, and ensure quality setups with standard procedures.
- Ongoing (on-demand, tailored sessions available)
1st line support
Solve common customer issues, manage the Edge platform effectively, and know when to escalate problems for further help.
- Held quarterly.
- Next date: 18 August 2025
Business specialist
Learn how to assess customer needs, explain product features, and show value through cost analysis and savings.
- Held quarterly.
- Next date: 18 August 2025
Partner support coordinator
Understand partner roles, handle support tasks efficiently, and use the right processes to work smoothly with Kiona.
- Launching autumn 2025
How Kiona certification works
Sign up
You can choose your preferred course date and submit your sign-up request.
Find the right time
If the session you want is complete, we'll help you pick another date that works.
Designed to fit you
Our certifications are built to meet the needs of both individuals and teams.
Course overview
These certification courses equip participants with the knowledge and practical skills to effectively manage, configure, and support systems. Each course combines theoretical understanding with hands-on application to ensure participants can execute tasks confidently.
Common elements to our course curriculums
Product and system knowledge
- Understand system features, functionality and workflows.
- Gain practical knowledge about installation and configuration processes.
Technical and operational skills
- Learn concepts like networking, integrations, and managing data imports/exports.
- Perform troubleshooting and issue resolution to maintain system performance.
Customer and partner support
- Understand how to communicate product features effectively with users and partners.
- Master the use of support channels, including escalation protocols.
System administration
- Configure user settings, permissions and access rights.
- Manage alarms, operational schedules, and system alerts.
Project and resource management
- Plan and execute product workflows, from data integration to quality assurance.
- Utilize tools and calculations to assess and communicate system value.
Assessment and practice
- Complete hands-on tasks, such as building or troubleshooting system projects.
- Pass multiple-choice exams to demonstrate understanding of course materials.
Secure your spot
Take the next step in your career. Enrol in a Kiona certification course today to build your skills and business.