Jon Åkerström

Marcus Sundberg

Maria Sotberg

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Product updates

<p>The digital age has revolutionized the way we do business. Unfortunately, this digital revolution comes with a dark side. With the ever-evolving cybercrime landscape, we all need to stay ahead. &nbsp;</p>





<p>With old building masses, aging infrastructures, incompatible components, and poorly maintained security, buildings are no exception. &nbsp;</p>



<p>We continue the work of <strong>increasing our customer's cybersecurity and reducing the potential attack threat</strong>. By investing heavily in security measures, we strive to build a safe user environment and keep protecting sensitive data. One of these significant steps is the Single Sign-On (SSO) update.&nbsp;</p>



<h2 id="h-about-the-update"><strong>About the update</strong></h2>



<p>With one login for all products, we are reducing the number of passwords you have to manage. Since you also can enable multi-factor authentication, this provides greater login security.&nbsp;</p>





<h3 id="h-1-enterprise-security">1. Enterprise security</h3>



<p>The need to raise the level of security is a response to the new security situation in Europe that has deteriorated in 2022. To reduce the attack surface, we have:</p>



<ul>
<li>Moved the authentication to an enterprise security level identity provider (ISO 27001 certified partner).</li>



<li>Enabled Single Sign-On between all Kiona products, utilizing modern security protocols.</li>



<li>Option to enable <a href="https://support.microsoft.com/en-us/topic/what-is-multifactor-authentication-e5e39437-121c-be60-d123-eda06bddf661" target="_blank" rel="noreferrer noopener">multi-factor authentication</a> on all our products.</li>



<li>Secured standardization of account management.</li>
</ul>



<p>We have also moved our internal IT to an ISO 27001-certified partner and continue working on security strategies in development routines and other internal processes.</p>



<h3 id="h-2-usability-and-user-experience">2. Usability and user experience</h3>



<p>Introducing a <strong>single sign-on between all our products</strong> allows a greater usability experience. You can log in once with your e-mail and password and then freely navigate between the products without being challenged for user credentials again.</p>



<ul>
<li>You can also log in with your Microsoft 365 account and use your security policies for the entire organization, including multi-factor authentication and other security demands.</li>
</ul>



<h3 id="h-3-existing-user-directory">3. Existing user directory</h3>



<p>Many of our customers have their own user directories, with thousands of users assigned permissions according to the company's organizational structure. To support this, you can now include federated domains.</p>



<ul>
<li>This allows users in the customer user directory to be identified using their existing credentials with our products.</li>



<li>By delegating the user management to your identity management system, we ensure that you can keep following your existing security policies.</li>
</ul>



<p><em>Want to know more about using your own user directory? </em><a href="https://kiona.com/contact-us/contact-sales" target="_blank" rel="noreferrer noopener"><em>Send us a message</em></a><em>, and we'll help you get started.</em></p>



<h2 id="h-how-the-new-update-works"><strong>How the new update works</strong></h2>



<p>When logging into one of our solutions, you will meet a <strong>new login page</strong>. Log in using your e-mail and password. You can also choose to log in with your Microsoft 365 account.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/03/SSO-Login-page.jpg" alt="SSO login page Kiona" class="wp-image-31664"/></figure>



<p>IWMAC users will be asked to add and verify their e-mail addresses. Follow the steps and use the "Forgotten password" option if needed. <strong><a href="https://iwmac.zendesk.com/hc/en-gb/articles/8079407679900-NEW-login-IWMAC-important-information">Important information about the new IWMAC login.</a></strong></p>



<p>Web Port users will have to download the latest version of Web Port. <strong>Get started by viewing our <a href="https://iwmac.zendesk.com/hc/en-gb/articles/7836179159452-Single-Sign-On-SSO-" target="_blank" rel="noreferrer noopener">Zendesk-guide on how to implement Kiona identity</a>.</strong></p>

Unified login and strengthened security – SSO

Anders Sletbak  Nilsen

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IWMAC

<h3 id="h-product-iwmacnew-dashboard"><strong>Product: <a href="https://kiona.com/products/iwmac">IWMAC</a></strong><br><strong>New: Dashboard</strong></h3>



<p>Use the d<em>ashboard</em> in IWMAC to compare multiple plants and to easier follow up on the plants with the most alarms. This means you quickly get an overview of deviations and can put measures at the plants that need it most.</p>



<p>In this first version, v.1 of the dashboard, you will have access to the following widgets:</p>



<ul>
<li>Alarm Monitoring 24/7 – Call log</li>



<li>Alarms (choose between A,B or C alarms)</li>



<li>Smart Function alarms</li>
</ul>



<h2 id="h-start-using-the-new-dashboard"><strong>Start using the new dashboard</strong></h2>



<p>When you log in to IWMAC, you will find a new submenu. You can access your plant list from the <em>"My plants"</em> option and see the new "<em>Dashboard</em>" button.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/02/Dashboard-My-plants-1.png" alt="IWMAC Dashboard - my plants" class="wp-image-30371"/></figure>



<p>When you open the dashboard for the first time, it will be empty. Start by adding widgets. You can change the title and how many rows you want shown in each widget.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/02/Dashboard-overview.png" alt="IWMAC Dashboard - overview" class="wp-image-30634"/></figure>



<p>Each widget added to the dashboard comes with its own settings. They can easily be resized, moved around, edited, or deleted.</p>



<p><strong>See help article to get started. <a href="https://iwmac.zendesk.com/hc/en-gb/articles/7787543691932-Widgets-">Go to Zendesk.</a></strong></p>

IWMAC: Dashboard

Go to Zendesk

See help article to get started.

<p>Use the new app, <strong>"IWMAC Alarms"</strong>, to access your plant alarms from your phone.</p>



<p>This access lets you monitor and confirm alarms that occur so that you can stay updated and in control, no matter time and place. </p>



<h2 id="h-download-and-login">Download and login</h2>



<p>The app is freely accessible on IOS and Android handheld devices. The app can be downloaded from the <a href="https://apps.apple.com/ao/app/iwmac-alarms/id1633231306" target="_blank" rel="noreferrer noopener">Apple App store</a> or <a href="https://play.google.com/store/apps/details?id=com.kiona.alarm_handler&amp;hl=en&amp;gl=US" target="_blank" rel="noreferrer noopener">Google play store</a>.</p>



<p>All users with an <a href="https://kiona.com/products/iwmac" target="_blank" rel="noreferrer noopener">IWMAC</a> solution can use the app with their existing username and password. When logging in the first time, you can enable simple login with biometrics (FaceID/ fingerprints).&nbsp;&nbsp;&nbsp;</p>



<p>SMS with alarms will have a link to open in the app (if you don't have the app, you will be sent to either Google Play or the Appstore)&nbsp;</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2022/11/IWMAC-alarm-app-700x452-ENG.jpg" alt="" class="wp-image-23945"/></figure>



<ul><li>Confirm all alarms on one facility or several.</li><li>Monitor your plants on the go.</li><li>Simplified login using biometrics.</li></ul>

IWMAC alarm app – for you on the go

Mikael Lönner

Contact us

Contact your Account Manager to know more.

Edge

<div class="wp-block-columns">
<div class="wp-block-column" style="flex-basis:66.66%">
<h3 id="h-product-edge">Product: <a href="https://kiona.com/products/edge/">Edge</a></h3>



<h3 id="h-new-riots-integration">New: Riots Integration</h3>



<p style="font-size:1em">You can now easily integrate and import temperature and humidity data from <a href="https://riots.fi/en" target="_blank" rel="noreferrer noopener">Riots</a> to Edge. Riots are a Finnish device manufacturer specializing in building automation solutions.</p>
</div>



<div class="wp-block-column" style="flex-basis:33.33%">
<figure class="wp-block-image alignleft size-thumbnail"><img src="https://kiona.com/app/uploads/2022/11/Apartment_edesta-150x150.jpg" alt="Riots Room sensor" class="wp-image-21860"/></figure>
</div>
</div>



<p>If you already have invested or will invest in a solution from Riots, you can use it with Edge. This opens up several opportunities for taking the next step in energy optimization and maintenance efficiency without new hardware investments. </p>



<p>This allows you to use your investments better and ensures that you optimally use the data.</p>



<ul><li>Use temperature and humidity data from Riots in Edge</li><li>No need for new hardware investment</li><li>Analyze your indoor climate in 3D buildings</li><li>Energy optimization with Edge AI self-learning algorithm</li><li>Full portfolio overview with the Smartphone App</li></ul>

Edge: Riots Integration

Helen Torgersen

IWMAC: Updated design of the list view

Contact your Key Account Manager to find out more

<div class="wp-block-columns">
<div class="wp-block-column" style="flex-basis:66.66%">
<h3 id="h-product-edge">Product: <a href="https://kiona.com/products/edge/">Edge</a></h3>



<h3>New: X2 Wireless integration</h3>



<p class="has-text-align-left" style="font-size:1em">You can now easily integrate and import your wireless fire sensors from <a href="https://www.x2wireless.com/" target="_blank" rel="noreferrer noopener">X2 Wireless</a> to Edge. X2 Wireless provides a sensor system for those who want to feel calm, safe, and in control of what's happening. Their sensors can warn of fire, measure temperature, and much more.</p>
</div>



<div class="wp-block-column" style="flex-basis:33.33%">
<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2022/10/X2_smoke_500px.png" alt="X2 wireless sensor - Smoke" class="wp-image-20049"/></figure>
</div>
</div>



<p>If you already have invested or will invest in IoT products from X2 wireless, you can easily use it with Edge. Fire alarms from X2 Wireless also register the temperature in apartments that can be integrated into Edge. This opens up several opportunities when you want to take the next step in building control and maintenance efficiency without new hardware investments.</p>



<p>This allows you to use your investments better and ensures that you optimally use the data.</p>



<ul><li>Use temperature data from X2 Wireless in Edge</li><li>No need for new hardware investment</li><li>Analyze your properties in 3D</li><li>Energy optimization with Edge's self-learning algorithm</li><li>Full portfolio overview with Smartphone App</li></ul>

Edge: X2 Wireless integration

Talk to us

Want to know how you can save energy usage and utilize spot prices in your systems?

<p>Making the most out of every kilowatt is more critical than ever. All over Europe, we're trying to keep the energy use down while the bills keep climbing. The energy crisis is gripping the world, with potentially grave consequences.</p>





<p>If optimization in the real estate industry has often been about acting responsibly and reducing climate impact, it is now about coping in the short term with a coming winter crisis with skyrocketing electricity prices and overcoming the grid load problem, says Jon Åkerström.&nbsp;</p>



<p>We have experienced strong interest from our partners to offer tools for smarter electricity use and reduced costs. By shifting electricity use to periods with less load on the grid, we can help control Europe's energy load problem and save money on electricity bills at the same time.&nbsp;&nbsp;</p>



<p>This is especially useful when you want to reduce high costs related to electricity prices. When heating pools, cooling down ice-hockey rinks, or switching between energy sources – you can make sure that you shift loads to non-busy hours.&nbsp;&nbsp;&nbsp;</p>





<h2 id="h-spot-prices-in-web-port-iwmac-energinet-and-edge">Spot prices in Web Port, IWMAC, Energinet, and Edge&nbsp;</h2>



<p>We are proud to contribute in our way with what we do best. That's why we're delivering free access to real-time spot prices reflecting the European electricity market operated by Nord Pool in all Kiona products.&nbsp;</p>





<p>Nord Pool is the official electricity trading exchange for 16 European countries, meaning electricity use can be managed and planned more intelligently.&nbsp;&nbsp;</p>



<p><em>Spot prices are updated at 13:00 every day and contain data for the upcoming 24 hours.</em></p>



<h2 class="has-medium-font-size"><a href="https://kiona.com/products/web-port/portal-module/">Web Port</a>&nbsp;&nbsp;</h2>



<ul><li>The electricity spot prices are freely available for all customers on a subscription model.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Access to spot prices through tags and scripting language enables the creation of smart solutions for electricity, effectively controlling building systems.&nbsp;&nbsp;</li><li>Build operational images and report pages that can visualize future, current and historical price data.&nbsp;</li><li>Partners can also use Blockly as a high-level "drag and drop" programming language. Spot prices will be a component ready for use.</li></ul>



<figure class="wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">
https://vimeo.com/762557479
</div><figcaption><strong>Video:</strong> Spot prices as a component ready to use in Blockly.</figcaption></figure>



<p></p>



<h2><a href="https://kiona.com/products/iwmac/">IWMAC</a>&nbsp;&nbsp;</h2>



<ul><li>The electricity spot prices data is a freely available add-on to <a href="https://kiona.com/products/iwmac/smart-functions/">Smart Functions</a>.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Partners and customers can utilize IWMAC Smart Functions with this new feature on existing or new plants to target the challenges involved with high electricity prices.&nbsp;&nbsp;</li><li>Tailor-made operational images are available that visualize future, current, and historical price data on the operations.</li><li>For customers with API access, you can utilize the spot price data in third-party systems for free.&nbsp;</li></ul>



<figure class="wp-block-image size-large is-resized"><img src="https://kiona.com/app/uploads/2022/09/IWMAC-Spot-price-1024x576.png" alt="Spot prices directly in IWMAC" class="wp-image-16877" width="700"/><figcaption><strong>Image:</strong> Example of visualization of future, current, and historical price data with spot prices in IWMAC.</figcaption></figure>



<h2><a href="https://kiona.com/products/energinet/">Energinet</a>&nbsp;&nbsp;</h2>



<ul><li>The spot price is freely available for all customers.&nbsp;</li><li>Create reports containing meters with electricity spot prices to, for example, give you insights into how your equipment affects your total operational costs.</li></ul>



<figure class="wp-block-image size-full is-resized"><img src="https://kiona.com/app/uploads/2022/09/Energinet-Spot-price.png" alt="Spot price graphs in Energinet" class="wp-image-16869" width="700"/><figcaption><strong>Image:</strong> Energinet spot price graphs for various geographic locations.</figcaption></figure>



<h2><a href="https://kiona.com/products/edge/">Edge</a>&nbsp;&nbsp;</h2>



<ul><li>For customers with API access, you can utilize the spot price data in third-party systems for free.&nbsp;</li><li>Tailor-made Insights reports are available using future, current and historical price data.&nbsp;</li></ul>

We take responsibility in the energy crisis – offering spot prices to all subscribing customers

Marte Engdal

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Want to know more about Alarm Monitoring 24/7?

<h5 id="h-product-iwmac">Product: IWMAC</h5>



<h5 id="h-new-alarm-monitoring-incident-report">New: Alarm Monitoring incident report</h5>



<p>See what happens at our alarm center at all times (for customers with <a href="https://kiona.com/products/iwmac/">IWMAC</a>s add-on <a href="https://kiona.com/products/iwmac/alarm-monitoring-24-7/">Alarm Monitoring 24/7</a>).&nbsp;&nbsp;</p>



<ul><li>Every call-out done by our alarm operators will often be noted with an explanation of the incident, the date of notification, and the number/person who is notified. &nbsp;</li><li>You can see all incidents in the same overview if you have multiple plants.&nbsp;&nbsp;</li><li>Additional improvements have been made to the backend to give you a better experience.&nbsp;&nbsp;</li></ul>



<p>The incident report is now available for all customers with Alarm Monitoring 24/7.&nbsp;&nbsp;&nbsp;</p>



<p><strong>To access it:</strong> Click on the "<em>Call log" </em>button accessible from the menu (upper right-hand corner) in Operation Center.&nbsp;&nbsp;&nbsp;</p>



<figure class="wp-block-image size-full is-resized"><img src="https://kiona.com/app/uploads/2022/09/ENG_call_log_system_image.jpg" alt="" class="wp-image-16158" width="700" height="404"/></figure>

IWMAC: Alarm Monitoring incident report

Jostein Markussen

Find your contact

Contact your Key Account Manager to know more

<h5 id="h-product-iwmac"><strong>Product: </strong>IWMAC</h5>



<h5><strong>New: </strong>Outlook integration</h5>



<p>You can now connect to <a href="https://kiona.com/products/iwmac/">IWMAC</a> through your Microsoft Outlook calendar. </p>



<ul><li>See upcoming bookings directly in IWMAC.&nbsp;</li><li>Everyone who has access to use a meeting room, event space, or similar can do this the same way you would typically book a meeting in Outlook.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2022/08/IWMAC-Outlook-integration-time-schedule-1024x565.jpg" alt="Oulook intergation for IWMAC" class="wp-image-15836"/><figcaption>IWMAC's Time Schedule is connected to your team's Outlook calendar for easy zone management.</figcaption></figure>



<p>It can be used in many different cases, for example:</p>



<p>IWMAC works to prepare the space by making sure you get the right temperature at the right time, based on set values. You can adjust these according to your wishes and needs.&nbsp;&nbsp;</p>



<p>The Outlook integration can be an asset both when you want to book a meeting space or turn on the lights of your local sports team's football pitch. Here we meet advanced automation with a simple user interface such as Outlook.&nbsp;All these events can then be booked through outlook and have different pre-defined settings in IWMAC&nbsp;</p>



<p>This means that you can avoid using an unnecessary amount of energy. The system calculates how many hours in advance one must preheat or cool to reach the set point at the correct time.&nbsp;</p>

IWMAC: Outlook integration

Contact us to get an offer on future proof replacement products to secure your operations and ongoing services.

<p>The phase-out and shutdown are taking place across Europe at roughly the same time. A substantial amount of mission-critical equipment is currently operative on this network, such as personal safety alarms, access control systems, elevators, IoT products, etc. <strong>All equipment currently on this network must be replaced before the shutdown of this network to continue working properly. </strong></p>



<p>Devices that collect data from buildings are also affected. Your equipment from Kiona, such as Edge Hub, Gateway, and Climate logger, currently supports 2G and 3G and will need to be replaced before this technology sunsets on 31/12/2025. </p>



<p>We have developed a new Hub and Gateway to ensure a smooth transition before the 2G sunset. These communicate with LTE/4G, but due to semiconductor shortages around the world, it is expected that these will be available for delivery first by Q4 2022.  </p>

What you need to know about the future shut-down of 2G and 3G networks