Our partner program is designed for companies aiming to provide greater customer value – by expanding their service range – or working more efficiently with the right tools and expertise.
Product certification and training are essential to ensure your team can work independently, support customers confidently, and deliver high-quality results.
Why certification matters
When your company is certified, you and your colleagues gain several important advantages:
- More independence: Your team can handle daily tasks without waiting for support from Kiona.
- Higher customer satisfaction: Faster delivery with greater knowledge to meet specific customer demands.
- Consistent quality: Certification guarantees that each of your customers gets the same high standard.
- A stronger reputation: Quality and reliability enable you to secure repeat business.
- Shared responsibility: Together, we guarantee reliable, efficiently functioning services for end customers.
A clear framework for every solution
Each solution on our platform has its own certification program, ensuring that our partners receive focused, role-specific training that gives them the tools they need to succeed in sales, integration and support across our entire range.
Business Specialist
Helps you understand how to integrate a Kiona solution into your own business model. Learn how to position the product within your service offering and develop the ability to work independently with all sales-related processes.
Integrator
Designed for technically skilled experts such as project managers, integrators, or control technicians. You'll learn to set up and manage Kiona products, implement solutions for end customers, and troubleshoot common issues.
1st Line Support
Provides core knowledge to enable high-quality user support. Participants learn all key product functionality, typical use cases, and troubleshooting and problem-solving.
Partner Support Coordinator
A "super user" certification for those working across sales, integration, and support. You will guide your colleagues and handle the more complex cases with prioritised support from us.
Staying ahead in a changing industry
Even for experienced professionals, keeping up to date with new technologies is essential – especially as AI continues to change our industry. Joining the partner program helps you stay competitive and work more efficiently. It allows you to focus more on what truly matters, offering better services to customers. It simply makes you the expert your customers expect.
- Access to our certification courses with practical training in our solutions.
- Better tools and resources to deliver more efficient services.
- The software solutions and modules available on our platform.
- Discounted pricing on our software solutions.
- Priority ticket handling and support.
- Partner exclusive newsletter with product updates and tips.
Want to know more about our partner program?