Sara Hampf

Edge updates

Read about our latest updates in Edge

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<p>Legionella is a type of bacteria known for causing Legionnaires' disease, including pneumonia, and Pontiac fever – a mild flu-like illness. These bacteria are common in places such as soil and water, making Legionella one of the most common waterborne diseases.</p>





<h2 class="wp-block-heading" id="h-how-can-legionella-be-prevented">How can Legionella be prevented?</h2>



<p>Legionella bacteria are inactive at temperatures below approximately 20°C, but they multiply at temperatures between 20°C and 45°C, especially between 35°C and 40°C. According to <a href="https://osha.europa.eu/en/legislation/guidelines/european-technical-guidelines-prevention-control-and-investigation-infections-caused-legionella-species">National and EU guidelines </a>on how to prevent legionella, installations for domestic hot water must have a water temperature of at least 50°C at the tap. In water heaters or storage tanks where domestic hot water is stagnant, the temperature should be at least 60°C.</p>



<h2 class="wp-block-heading" id="h-reduce-energy-costs-without-compromising-comfort-and-safety">Reduce energy costs without compromising comfort and safety</h2>



<p>More properties are experiencing increasing problems with Legionella, and one reason may be the high energy prices. Reducing the hot water temperature is a logical solution to lower the energy costs, but this comes with the risk of growing Legionella bacteria.</p>



<p>Legionella in domestic water systems is a growing challenge, especially in larger buildings with complex pipe systems. Our platform has a solution -<a href="https://kiona.com/products/edge">Edge</a>- that enables complete monitoring and documentation of domestic water temperatures without any physical intervention in the hot water system. </p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/05/Edge-Legionella-EN-1-scaled-e1748433795399.png" alt="System temperatures view in Edge" class="wp-image-63567"/><figcaption class="wp-element-caption">System temperatures view in Edge</figcaption></figure>



<h2 class="wp-block-heading" id="h-this-is-how-it-works">This is how it works</h2>



<p>Edge monitors the hot water temperatures in the property's domestic water system. It measures temperatures in:</p>



<ul class="wp-block-list">
<li>The flow and return from the hot water tank</li>



<li>The return pipes from the individual risers, before they are collected for return</li>
</ul>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/05/Water-sensors-in-building-4.png" alt="Water sensors in building" class="wp-image-63559"/><figcaption class="wp-element-caption">Water sensors in building</figcaption></figure>



<p>This provides continuous insight into whether the temperature complies with the requirements of Water Standard DS 439*, which states that the temperature in all parts of the pipe system must be at least 50 °C to inhibit the growth of Legionella.<a id="_msocom_1"></a></p>



<h2 class="wp-block-heading" id="h-the-operational-benefits">The operational benefits</h2>



<ul class="wp-block-list">
<li>Constant monitoring provides precise knowledge of where and when temperatures fall below the limit.</li>



<li>Enables targeted action instead of spending time and money troubleshooting the entire system.</li>



<li>Installation is non-destructive and can be completed in most cases daily.</li>



<li>Quick mapping of risk points in the domestic water system</li>
</ul>



<p>Edge can also be expanded with intelligent forecast control, which can optimize heat production and reduce energy consumption without compromising comfort and safety.</p>

Keep Legionella away with Edge

Marcus Sundberg

More platform updates

<p>At Kiona, we constantly improve our platform to make our partners' and customers' daily work easier and more efficient. Our developers, partners, and customers come up with ideas for improvements. Our <a href="https://iwmac.zendesk.com/hc/en-gb/articles/8267945411996-Do-you-have-a-great-idea">idea portal</a> is open to all users and constantly flows new ideas. </p>



<h2 class="wp-block-heading" id="h-flexible-dashboards">Flexible Dashboards</h2>



<p>In response to the community’s feedback, we are pleased to announce the launch of a significant enhancement to one of our features in Energinet. User-specific Dashboards have been transformed into <em>Flexible Dashboards</em>, empowering you to create multiple private and shared dashboards.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2025/06/Flexible-dashboards-1-1024x640.png" alt="" class="wp-image-63826"/><figcaption class="wp-element-caption">Flexible dashboard</figcaption></figure>



<p>With this improvement, our customers will get better customization and flexibility, allowing them to control data more effectively. This enables a tiered approach, allowing more advanced users with expertise and responsibility for reporting to establish and share standardized or customized reports and dashboards. These reports and dashboards can then be accessed by other roles requiring quick business insights without the need for extensive setup or customization.</p>



<p>As a result, administrators can directly share their dashboards with selected users from the interface. In addition, the search function allows users to filter their list by name or e-mail, simplifying the process of finding a specific user or group of users.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2025/06/Flexible-dashboards-share-1024x639.png" alt="Share dashboard" class="wp-image-63842"/><figcaption class="wp-element-caption">Share dashboard</figcaption></figure>



<p>Another key point is that all dashboards can be marked as favorites for quick and convenient access. Users can also view and export them for further analysis or reporting purposes.</p>



<h2 class="wp-block-heading" id="h-dashboard-creation">Dashboard Creation</h2>



<p>Users can build dashboards with widgets and reports tailored to their specific needs. Using a drag-and-drop feature, it is also easy to rearrange the reports and add, remove, or reconfigure widgets on existing dashboards. Users can also name their dashboards and save changes to ensure they're ready to access and share with others.</p>



<ul class="wp-block-list">
<li>Mark or unmark a dashboard as a favorite by clicking a star icon.</li>



<li>Access your favorite dashboards quickly from a dedicated section.</li>



<li>Remove dashboards from the favorites list at any time.</li>
</ul>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2025/06/Flexible-dashboards-2-1024x640.png" alt="Favourite dashboard view" class="wp-image-63834"/><figcaption class="wp-element-caption">Favourite dashboard view</figcaption></figure>



<h2 class="wp-block-heading" id="h-the-power-is-in-the-hands-of-the-user">The power is in the hands of the user</h2>



<p>Energinet's Flexible Dashboards demonstrate our commitment to innovation and further improving our user experience. By allowing better customization, easier sharing, and better data accessibility, we provide our partners with the tools they need to succeed in their business. We put the power in the hands of the user</p>







<p></p>

Flexible dashboards in Energinet - for your benefit

Maria Sotberg

Speak to our experts

Want to try IWMAC for your cooling systems? 

Stay cool and informed with our stories on refrigeration and freezing. You will find content on temperature control suitable for rookies and tech-savvy partners. Find blog posts, use cases and videos on temperature control, heat recovery, natural cooling and wireless temperature sensors. Relevant for supermarkets, hotels and restaurants, and large industrial cooling systems like marine and other food processing facilities.

Refrigeration and freezing

<p>Summer is just around the corner, making this the perfect time to get your refrigeration systems ready. Whether you're managing commercial freezers or a single refrigeration unit, preparing them for the heat ahead is essential to avoid breakdowns, inefficiencies, and costly losses.&nbsp;</p>



<p>Hot weather can strain even the most robust refrigeration systems. When temperatures rise, so does the workload for your equipment. Here are a few common issues you'll want to prevent:</p>



<h2 class="wp-block-heading" id="h-steps-to-get-your-systems-summer-ready">Steps to get your systems summer-ready</h2>



<h3 class="wp-block-heading" id="h-1-defrost-ice-prone-freezers">1. Defrost ice-prone freezers</h3>




<h2 class="wp-block-heading" id="h-zero-stress-with-alarm-monitoring-24-7">Zero stress with Alarm Monitoring 24/7</h2>



<p>On average, three times as many alarms go off during the summer. Let us take on the job of assessing and filtering the alarms.</p>



<p><a href="https://kiona.com/products/iwmac/alarm-monitoring-24-7">Find out more</a></p>



<figure class="wp-block-image size-full is-resized"><img src="https://kiona.com/app/uploads/2022/05/Alarm-Monitoring-24-7-tranparent.png" alt="Alarm Monitoring 24/7" class="wp-image-9304" style="object-fit:cover;width:248px;height:248px"/></figure>




<p>Humidity levels tend to climb when it's hot out, and every time a freezer door opens, warm, moist air gets in. This can lead to ice building up. Instead of waiting for peak summer chaos, start defrosting now. </p>



<p>It's always a good idea to <strong>team up with your refrigeration company</strong> for this. With their help <strong>and coordination with alarm centers</strong> like ours <em>(for those with </em><a href="https://kiona.com/products/iwmac/alarm-monitoring-24-7" target="_blank" rel="noreferrer noopener"><em>AlarmMonitoring 24/7</em></a><em>),</em> you can bypass those annoying high-temperature alerts during the defrosting process.&nbsp;&nbsp;</p>





<h3 class="wp-block-heading" id="h-2-clean-key-components">2. Clean key components</h3>



<p>Dust and debris around condenser coils and fans can force refrigeration units to work harder than necessary. Regularly cleaning these parts and tightening door seals can prevent overheating and improve energy efficiency.</p>



<h3 class="wp-block-heading" id="h-3-keep-an-eye-on-temperatures">3. Keep an eye on temperatures</h3>



<p>Consider upgrading to <a href="https://kiona.com/products/iwmac" target="_blank" rel="noreferrer noopener">a modern temperature-monitoring system</a> if you don't already have one. These systems provide real-time updates and alerts, so you'll know immediately if something's not quite right.</p>





<h3 class="wp-block-heading" id="h-4-schedule-professional-maintenance">4. Schedule professional maintenance</h3>



<p>Sometimes, it's best to leave things to the pros. A trained technician can spot potential issues before they cause trouble, from worn-out parts to electrical glitches. A quick pre-summer check-up now could save you a breakdown later.&nbsp;</p>



<p><em>PS: We know someone who can help!</em> <a href="https://kiona.com/our-partners" target="_blank" rel="noreferrer noopener">Find a refrigeration partner in your area</a>.</p>



<h2 class="wp-block-heading" id="h-stay-energy-efficient-without-compromising-performance">Stay energy-efficient without compromising performance</h2>



<p>By adopting a few smart habits, you can reduce expenses without overburdening your cooling systems. Here are three practical temperature tips to remember:&nbsp;</p>

Prepare your refrigeration systems for the summer heat

Speak to an expert

Want to know more about our open building automation solutions?

Get to grips with energy management. On our blog, you will find energy optimization and management content suitable for novices and energy experts. Find blog posts, use cases and videos on energy analysis, energy optimization, and reporting, just as relevant for commercial buildings, public works and industrial buildings as for housing cooperatives or multi-residential properties.

Energy Management

<p>In 2023, we partnered with Ericsson and <a href="https://www.carbontrust.com/en-eu" target="_blank" rel="noreferrer noopener">The Carbon Trust</a> to study the impact of our Edge system across 356 residential buildings in Sweden and Finland. <a href="https://kiona.com/story/blog/success-for-victoriahems-environmental-goals">Victoriahem</a> and <a href="https://kiona.com/story/blog/the-city-of-jyvaskyla-carbon-neutral-by-2030">JVA</a> were among those that have parts of their building portfolios included in this study. The Carbon Trust was commissioned to evaluate the carbon-saving potential, in line with the <a href="https://www.ericsson.com/en/blog/2023/9/using-connectivity-and-ai-to-cut-heating-emissions-to-drive-net-zero-industries" target="_blank" rel="noreferrer noopener">ITU L.1480 Standard</a>.</p>





<p>This process included gathering a wide selection of data and comparing scenarios with and without <a href="https://kiona.com/products/edge/edge-ai" target="_blank" rel="noreferrer noopener">Edge's AI steering</a>. The assessment was then included in a report and methodology document – which we have summarized below.</p>



<h2 class="wp-block-heading" id="h-the-methodology-behind-the-report">The methodology behind the report</h2>



<p>"For the report, we followed the ITU L.1480 Standard, which lays out the framework for calculating the avoided emissions of ICT solutions." <em>(Information Communications Technology)</em>, Veronika Thieme, Head of Delivery – Europe at The Carbon Trust, explains.</p>





<p>What's the carbon cost of implementing this system? Where do the biggest savings come from? Here's how it was done:</p>



<ul class="wp-block-list">
<li><strong>Step 1: Understanding the costs</strong></li>
</ul>



<p>The Carbon Trust assessed the impact (emissions) of installing and running Edge. This included:</p>



<ul class="wp-block-list">
<li>The energy needed to manufacture the sensors and Edge Hubs.&nbsp;</li>



<li>The electricity required to run the system, including the sensors, network, and AI processing.</li>
</ul>



<p>There were also indirect effects we couldn't fully measure, like how users might use more energy because costs go down (something called the rebound effect). While we didn't have exact data on this, The Carbon Trust included it in a sensitivity analysis to estimate its potential impact.</p>



<ul class="wp-block-list">
<li><strong>Step 2: Measuring the benefits</strong></li>
</ul>



<p>The study then examined the energy-saving benefits. The big win was clear: less energy was<strong> needed for heating</strong>. Other secondary gains were identified, like:&nbsp;</p>



<ul class="wp-block-list">
<li>Less need for maintenance travel since monitoring can be done remotely.</li>



<li>Smarter energy management during peak hours to reduce stress on the grid.</li>
</ul>



<p>Both of these additional effects were not included due to a lack of data and to avoid overstating the solution's positive impact.</p>



<ul class="wp-block-list">
<li><strong>Step 3: Calculating the effects</strong></li>
</ul>



<p>The Carbon Trust then combines both positive and negative emissions to assess a solution's overall net carbon impact, giving a clear picture of its effectiveness.</p>





<h2 class="wp-block-heading" id="h-key-findings">Key findings</h2>



<p>The study showed that integrating Edge <strong>created a net-positive impact</strong>. The biggest wins came from older buildings without recent energy upgrades. These properties showed the most improvement because our AI could fix inefficiencies right away.</p>



<p>Here's what the data and results tell us:</p>



<ul class="wp-block-list">
<li>Edge reduced energy consumption by an average of 7 % (mainly from reduced heating) across the 365 buildings included in the study.&nbsp;</li>



<li>Over 17,3 million kWh were saved.&nbsp;</li>



<li>Inefficient buildings saw the highest savings compared to modernized ones.&nbsp;</li>



<li>Simple integrations give fast scaling: From 356 buildings to over 7,000 (and counting)!</li>
</ul>



<p>This shows that there still is a huge potential to cut energy usage, especially in older building portfolios where efficiency is lacking.</p>





<h2 class="wp-block-heading" id="h-why-this-matters-for-building-owners">Why this matters for building owners</h2>





<p>This study was based on properties in colder regions like Sweden and Finland, which also are markets with a high use of fairly clean energy sources like district heating based on renewable energy sources rather than markets with a higher use of for example fossil fuels. Imagine also using the system in buildings from different climates or with unique energy needs.</p>



<p>"The study helped us understand how different factors like building types, climates, and local energy grids play a big role in how much energy can be saved. This can support effective deployment of the technology in areas where savings can be maximised."  Veronika shares.</p>



<p>The report also points out specific factors that can make a difference, like how clean your local energy grid is. That means building managers can really fine-tune how they use these systems to get the best results.&nbsp;</p>



<p>"This study can help property owners understand how to optimize the carbon savings of the technology and minimize any potential negative impacts," Veronika concludes. "It's showing how and where they can get the best results."</p>



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Cutting carbon emissions in buildings starts with asking the right questions

Learn all about our platform

Would you like to know how our platform can help you?

Partner

<p>Ice rinks are often among the most energy-intensive operations for many municipalities. Keeping the ice at the right temperature and ensuring good air quality and comfortable surroundings for spectators and players requires a lot of energy. Our platform makes this an easy solution for a complex task.</p>



<p>Implementing <a href="https://kiona.com/products/iwmac">IWMAC for cooling management</a> and <a href="https://kiona.com/products/energinet">Energinet for energy monitoring</a> can significantly reduce energy consumption, costs, and environmental impact.</p>



<h2 class="wp-block-heading" id="h-the-flexibility-of-iwmac">The flexibility of IWMAC</h2>



<p>IWMAC collects data from contractors' and manufacturers' systems and hardware, providing an overview of the ice rink's technical systems. This holistic perspective provides control of heating, ventilation, dehumidification, and lighting in addition to the cooling system.</p>



<h3 class="wp-block-heading" id="h-improved-access-and-efficiency-through-mobile-solutions-and-scheduling">Improved access and efficiency through mobile solutions and scheduling</h3>



<p>With mobile access to the system via tablets and phones during rounds, staff have a smoother and more flexible work process. They can quickly implement on-site measures without returning to the control cabinet for adjustments. This efficiency improvement leads to faster problem resolution and better use of staff time.</p>



<p>The system also offers a scheduling function for different events, which allows you to customize settings as needed. Depending on the event type, the operation of ventilation and other systems can be efficiently planned. This makes optimizing functionality easier and ensures everything works as it should at specific times.</p>



<h3 class="wp-block-heading" id="h-operational-reliability-and-handling-of-critical-situations">Operational reliability and handling of critical situations</h3>



<p>IWMAC has an advanced alarm management system to ensure high operational reliability in critical situations, and it can send alarms to various recipients via SMS, e-mail, and phone calls. This makes it possible to quickly obtain information and take action when necessary, which is particularly important at events where, for example, ice quality must be kept under control.</p>



<h3 class="wp-block-heading" id="h-collaboration-between-different-actors">Collaboration between different actors</h3>



<p>A common platform facilitates collaboration between different actors, including operations engineers, facility managers, external partners, and consultants. Everyone on this platform can access the same data, making it easier to collaborate on problem-solving and make informed decisions.</p>



<figure class="wp-block-image size-large"><a href="https://kiona.com/app/uploads/2025/05/IWMAC-plant-view-ice-rink-scaled-e1746616437273.png"><img src="https://kiona.com/app/uploads/2025/05/IWMAC-plant-view-ice-rink-1024x576.png" alt="IWMAC plant view ice rink" class="wp-image-62562"/></a><figcaption class="wp-element-caption">IWMAC plant view ice rink</figcaption></figure>



<h3 class="wp-block-heading" id="h-energy-optimization-and-recycling">Energy optimization and recycling</h3>



<p>The system enables detailed monitoring of heat recovery from the cooling system, allowing for close monitoring and optimization of energy recovery.</p>



<p>Visualization of the heat recovery dehumidification system makes it possible to ensure its proper function. Spectrum analysis provides an overview of energy consumption distributed across different systems, enabling the identification of areas for further optimization. This can also serve as an essential decision-making basis for future investments in system upgrades.</p>





<h2 class="wp-block-heading" id="h-control-with-energinet">Control with Energinet</h2>



<p>Energinet provides a highly flexible solution, allowing you to visualize and analyze data according to your business requirements. The system is designed to be a user-friendly, adaptable, and highly configurable platform.</p>



<p>It delivers a complete overview of energy data, consumption, and performance. With control via a SCADA system, such as IWMAC, it works on top of and monitors the results, making energy management much more efficient.</p>



<p>One of the most essential features of Energinet is the ability to <a href="https://kiona.com/story/blog/get-customized-dashboard-and-reports-with-energinet">create customized reports</a> that provide users with relevant data. These reports can compile all data types, such as energy, water, waste, costs, and CO2 savings, at an individual building or folder level.</p>



<figure class="wp-block-image size-large"><a href="https://kiona.com/app/uploads/2025/05/EN-reports-e1746611878580.png"><img src="https://kiona.com/app/uploads/2025/05/EN-reports-1024x563.png" alt="" class="wp-image-62525"/></a><figcaption class="wp-element-caption">Reports Energinet</figcaption></figure>





<p>There is a lot of important data that affects energy consumption and costs in an ice rink. Energinet's reporting tool makes it easier to control this data with a wide range of ready-made reports. These reports contain comprehensive information about your building data, CO2 emissions, and associated costs.</p>



<p>In addition, you can create your reports and customize the dashboard so that it looks exactly how you want it. The flexibility is virtually unlimited.</p>





<p>Implementing an energy management system pays off both financially and environmentally by optimizing energy use and identifying inefficient areas.</p>



<p></p>

Optimize energy use in ice rinks with comprehensive analysis

Visit the support page

Got other questions or looking to learn more?

Build your knowledge in building management. On our blog, you will find content on building management suitable for newcomers and tech-savvy partners. Find blog posts, use cases and videos on everything from technical systems integration, HMI and SCADA solutions, alarm monitoring, zone control, lighting, heating, ventilation and air quality. Just as relevant for commercial buildings, public works and industrial buildings as for housing cooperatives or multi-residential properties.

Building Management

<p>When it comes to your technical installations there's a lot to keep track of, like setting up your network, managing alarms, and handling user permissions.</p>







<p class="has-small-font-size"></p>



<h3 class="wp-block-heading" id="h-here-are-answers-to-some-of-the-most-common-questions-we-get-about-iwmac">Here are answers to some of the most common questions we get about IWMAC;</h3>



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<h2 class="wp-block-heading" id="h-1-what-is-port-forwarding-and-how-do-i-set-it-up-for-iwmac">1. What is Port Forwarding, and how do I set it up for IWMAC?</h2>



<p>Port forwarding is essential for ensuring a smooth connection between your network and the IWMAC system. It involves configuring your network to allow specific internet traffic, such as TCP and UDP ports, to flow properly to your IWMAC setup. This setup adds flexibility to your system and helps it communicate efficiently with external devices.</p>



<p>The process includes opening specific ports, setting up dynamic routes, and configuring your IP settings. If you're not sure where to start, don't worry.</p>



<ul class="wp-block-list">
<li><a href="https://iwmac.zendesk.com/hc/en-gb/articles/16205403162140-Facilities-Port-forwarding" target="_blank" rel="noreferrer noopener">Check out our detailed guide on port forwarding.</a>&nbsp;</li>
</ul>



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<h2 class="wp-block-heading" id="h-2-how-can-i-block-all-alarms-at-a-facility-for-a-specific-time">2. How can I block all alarms at a facility for a specific time?</h2>



<p>When doing maintenance, it can be helpful to block alarms for a designated period. You can either manage this through <a href="https://identity.kiona.io/kiona.io/b2c_1a_seamlessmigration_signuporsignin_username/oauth2/v2.0/authorize?response_type=code&amp;redirect_uri=https%3A%2F%2Fiwmac.net%2Fcallback&amp;code_challenge_method=S256&amp;scope=openid%20email%20profile&amp;client_id=d892dab1-80a4-4cfa-8d90-1a926cc6e2c6&amp;code_challenge=qN0HU4JCCt6RuSf5ZjcacCeVQYXf91g65PmgUuc-InQ&amp;nonce=b4a510b80e38798a6d7da378a8caf763&amp;state=59af79554332c1de0db1051f424ddc7b" target="_blank" rel="noreferrer noopener">IWMACs Operation Center</a> or <em>send a quick SMS command</em> to block or unblock alarms based on your needs.&nbsp;</p>



<figure class="wp-block-image size-large"><a href="https://kiona.com/app/uploads/2025/05/Anonymized-block-alarms-1920x1080-jpg.jpg" target="_blank" rel=" noreferrer noopener"><img src="https://kiona.com/app/uploads/2025/05/Anonymized-block-alarms-1920x1080-jpg-1024x576.jpg" alt="" class="wp-image-62392"/></a></figure>



<ul class="wp-block-list">
<li><a href="https://iwmac.zendesk.com/hc/en-gb/articles/15601109396252-Facilities-How-to-block-all-alarms-on-a-facility-to-a-specific-time" target="_blank" rel="noreferrer noopener">Read more or watch our education video on our support page.</a>&nbsp;&nbsp;</li>
</ul>



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<h2 class="wp-block-heading" id="h-3-how-do-i-check-who-has-admin-rights-to-my-facility-or-firm">3. How do I check who has admin rights to my facility or firm?</h2>



<p>Want to check if you, or someone else, has admin rights?</p>



<ul class="wp-block-list">
<li>Start by logging into <em>IWMAC Operation Center</em>.&nbsp;&nbsp;</li>



<li>Click on "<em>Account settings</em>" at the top right of the page.&nbsp;&nbsp;</li>



<li>Check the list of those who have been added to the duty list or have administrator rights.</li>
</ul>



<ul class="wp-block-list">
<li><a href="https://iwmac.zendesk.com/hc/en-gb/articles/16162062480924-User-management-How-do-I-check-who-has-admin-rights-to-my-facility-or-firm" target="_blank" rel="noreferrer noopener">Here's the help article on Zendesk (our support page).</a>&nbsp;</li>
</ul>



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<h2 class="wp-block-heading" id="h-4-how-do-i-check-facility-status-and-alarm-settings">4. How do I check facility status and alarm settings?</h2>



<p>Use <em>IWMACs Service Mode</em> to view and adjust settings at your facility. You can troubleshoot issues, access historical logs for insights, and adjust your technical equipment. Via Service Mode, you can;</p>



<ul class="wp-block-list">
<li>Monitor and adjust all your system alarms and alerts in real time.</li>



<li>Schedule maintenance plans, reminders, and everything revolving around that.</li>



<li>Adjust system parameters, change set points, or customize operational settings based on changing needs.</li>



<li>Run diagnostic tests and review system logs to detect anomalies (troubleshooting)</li>



<li>Receive technical support directly via the system.</li>
</ul>



<ul class="wp-block-list">
<li><a href="https://iwmac.zendesk.com/hc/en-gb/articles/360009165613-Facilities-Facility-status-and-alarm-settings" target="_blank" rel="noreferrer noopener">Learn all the features and benefits of Service Mode</a>.</li>
</ul>



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<h2 class="wp-block-heading" id="h-5-how-can-i-update-the-call-list">5. How can I update the call list?*</h2>



<p><em>*Only available for facilities that have the Alarm Monitoring Service activated.</em></p>



<p>Updating your call list ensures the right people are notified when alarms go off. This is especially useful before holidays or periods when staffing might change, reducing unnecessary calls or alerts.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2025/05/Skjermbilde-2025-05-20-kl.-10.47.17-1024x613.png" alt="" class="wp-image-62877"/></figure>



<p>Through <em>IWMACs Operation Center</em>, you can search for your facility, pull up the call list, and simply rearrange or update it as needed.&nbsp;If you're an admin, you can also add or remove users.</p>



<ul class="wp-block-list">
<li>VIDEO: <a href="https://iwmac.zendesk.com/hc/en-gb/articles/6669975041564-User-management-How-do-I-change-the-call-list" target="_blank" rel="noreferrer noopener">See our step-by-step guide here</a>.</li>
</ul>



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<h2 class="wp-block-heading" id="h-6-what-type-of-batteries-do-wireless-nodes-need">6. What type of batteries do wireless nodes need?</h2>



<p>For ING nodes, you'll need CR2450 3V batteries; for IWT nodes, AA 1.5V batteries are the way to go. For older IWT models, LS14500 3.6V batteries are required.</p>



<p>It's also a good idea to check battery voltage regularly. If it drops below 2.0V or 3.0V (depending on the node type), it may be time to replace it.</p>



<ul class="wp-block-list">
<li><a href="https://iwmac.zendesk.com/hc/en-gb/articles/8589063952284-Installation-What-type-of-batteries-do-wireless-nodes-need" target="_blank" rel="noreferrer noopener">See which batteries you need</a>.</li>
</ul>

Frequently asked questions – IWMAC

<p>Did you know <a href="https://energy.ec.europa.eu/topics/energy-efficiency/energy-efficient-buildings/energy-performance-buildings-directive_en" target="_blank" rel="noreferrer noopener">buildings are responsible for nearly 40% of the world's energy consumption</a>? This shows there's huge room for improvement. In 2023, we partnered with <a href="https://www.ericsson.com/en/cases/2024/kiona-and-ericsson" target="_blank" rel="noreferrer noopener">Ericsson</a>, which delivers telecommunications equipment and high-speed connectivity to, among other things, our sensors, to gather some real-life data on this.</p>



<p>The goal was to show how technology makes buildings smarter, greener, and more sustainable.</p>



<h2 class="wp-block-heading" id="h-when-proptech-and-technology-meets-sustainability">When Proptech and technology meets sustainability</h2>



<p>At its core, this project combines Ericsson's expertise and ours. Ericsson provides the 5G-powered infrastructure that makes reliable data transmission possible, while <a href="https://kiona.com/products/edge" target="_blank" rel="noreferrer noopener">Edge, our software for energy management</a>, <strong>uses AI</strong> <strong>to fine-tune how energy is used</strong> in buildings.</p>





<p>Why does this matter? Traditional ways to improve energy efficiency, like adding insulation or triple-pane windows, are often expensive and time-consuming.</p>



<p>"By using tools like Kiona's AI-driven energy management system, property owners like <a href="https://kiona.com/story/blog/success-for-victoriahems-environmental-goals">Victoriahem</a> and <a href="https://kiona.com/story/blog/the-city-of-jyvaskyla-carbon-neutral-by-2030">JVA</a> can address inefficiencies more effectively." Jasmin Masic, Sustainability Manager<strong> </strong>at Ericsson, who worked closely with us on this project, says.</p>





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<p>"This is the exact type of technology and case study that Ericsson wants to showcase, to demonstrate how industries and society can work together to cut carbon emissions."</p>





<h2 class="wp-block-heading" id="h-from-idea-to-impact">From idea to impact</h2>



<p>Every idea starts somewhere, and while Ericsson wanted to research how connectivity can drive sustainable change – we saw this as the perfect opportunity to show what our energy management technology can achieve in the real world.</p>



<p>In this case, the AI control function in Edge incorporates a mix of data and smart algorithms that continuously improve the energy optimization of individual buildings, with a primary focus on the control of heating systems.</p>





<p><strong>On average, the project resulted in 7% net energy saved and millions of kilowatt-hours.</strong></p>



<p>“What surprised us is the ability for scaling. When we did the study there were around 350 buildings involved, last we checked this number was over 7,000. This underscores the real potential of digitalization, not just in theory, but at a massive scale." Jasmin continues.</p>



<h2 class="wp-block-heading" id="h-what-the-data-tells-us">What the data tells us</h2>



<p>The key takeaway from this project is clear: we already have the tools to make a difference. What's needed now is the resolve and collective action to scale these solutions globally.</p>



<p>"If we act fast to cut emissions and ramp up carbon removal, we still have a shot at counteracting the effects of surpassing the 1.5°C threshold. But timing is critical." Jasmin emphasizes and sums it all up;</p>



<p>"We all live on this planet, and we all need to pitch in. Whether it's an individual effort or big industry changes, it all adds up."</p>



<p>For us at Kiona, the next steps are to continue providing tools that make it easier for property owners and building managers to optimize their energy use. We're also focused on spreading the word, working on case studies like this to encourage others to adopt similar technologies and practices.</p>



<figure class="wp-block-image size-large"><a href="https://cta-eu1.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLI9IzfC%2BhE1qxaHt7EaBB1Gx0WzFP%2FqqGXpa2oiEovuF2KuSxNcj%2BsQ6B2MKga6jJBuRMDaLLuMnFhj7ZSxB%2ByAU2arc4nI0rRwGeB95AsIXIyM99x%2Fn2FcTONGPhLD84UhIz%2FwbgsFVo6b%2Fq05FBy34HytJaKznAWP07XlaZAFl5h141rWAI9GHmF7MPIkDyHGY9y7pr8dIY1BsA%3D%3D&amp;portalId=8805657"><img src="https://kiona.com/app/uploads/2025/03/image006-1024x436.png" alt="" class="wp-image-61210"/></a></figure>



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<p><em>About Ericsson: </em></p>



<p><em>Ericsson is committed to achieving Net Zero greenhouse gas emissions across its value chain by 2040. This commitment involves reducing emissions in its own operations and supply chain and supporting its customers in minimizing their carbon footprints through energy-efficient products and solutions. As part of this effort, Ericsson has set science-based targets to halve its carbon emissions by 2030, in alignment with the 1.5°C ambition outlined in the Paris Agreement.</em></p>

Sustainability that works: what we learned from 7,000 buildings

Joakim Nilén

Submit it today 

Have an idea to improve you work?  

<p>We are constantly improving our Platform with new features, add-ons, and updates to existing ones. In the last months, we have released many new updates to Edge, our self-learning AI engine and cloud service.</p>



<h2 class="wp-block-heading" id="h-1-sensor-selection">1. Sensor selection</h2>



<p>Selecting the best reference sensors to help with building optimization and achieve a stable indoor climate for tenants can be time-consuming. A building is very dynamic, and indoor temperatures are influenced by many factors that should often be ignored when optimizing the heating system.</p>



<p>To help with this task, we now introduce an automatic selection of reference sensors. This continuously evaluates the temperature characteristics of all sensors and selects the most suitable ones for optimization.</p>



<p>The feature can be turned on or off, depending on your needs. When off, you can still manually select which sensors are used for reference, like before.</p>



<p><em>This feature is available for all Edge plans.</em></p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/04/Sensor-selection.png" alt="" class="wp-image-61700"/></figure>



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<p></p>



<h2 class="wp-block-heading" id="h-2-peak-control-steering-visualization">2. Peak Control steering visualization</h2>



<p>Our Peak Control reduces power loads by balancing the heat in your building in advance. This is done by proactively adding heat before a peak and avoiding energy use during the expensive peaks in the distribution. To illustrate how the steering works, we have introduced a graph showing how the load shifts in time steering visualization.</p>



<p>That way, you can see more clearly when the heat is added, and energy is avoided according to the temperature peaks.</p>



<p><em>This is an add-on to Edge. </em><a href="https://kiona.com/products/edge/peak-control">Read more about Peak control here.</a></p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/04/Peak-control.png" alt="" class="wp-image-61740"/></figure>



<hr class="wp-block-separator has-alpha-channel-opacity"/>



<p></p>



<h2 class="wp-block-heading" id="h-3-export-of-alarm-cards">3. Export of alarm cards</h2>



<p>Alarm cards are a great way to aggregate and emphasise issues in your portfolio. We have now introduced the option to export all active alarms from the cards to Excel. This makes it easier to work with current issues and plan for actions in a structured way with tools you already use.</p>



<p><em>This feature is available for all Edge plans.</em></p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/04/Export-alarm-card.png" alt="" class="wp-image-61708"/></figure>



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<p></p>



<h2 class="wp-block-heading" id="h-4-search-in-building-tree">4. Search in building tree</h2>



<p>Sometimes, you need to quickly reach a specific building and might not know how the portfolio is structured. To improve the experience and make this easier, we have introduced a search field in the building tree. Simply write the name of the building, and it will appear immediately.</p>



<p><em>This feature is available for all Edge plans.</em></p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/04/Search-in-tree.png" alt="" class="wp-image-61716"/></figure>



<hr class="wp-block-separator has-alpha-channel-opacity"/>



<p></p>



<h2 class="wp-block-heading" id="h-5-insights-face-lift">5. Insights face-lift</h2>



<p>To make it easier to find reports in Edge Insights, we have added a search and improved the presentation of available reports and your personal favourites.</p>



<p><em>This feature is available for all Edge plans.</em></p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/04/Insights.png" alt="" class="wp-image-61724"/></figure>



<hr class="wp-block-separator has-alpha-channel-opacity is-style-wide"/>



<p></p>



<h2 class="wp-block-heading" id="h-6-new-edge-app">6. New Edge app</h2>



<p>We have a new Edge app ready for download. The Edge app lets you monitor and control your connected buildings with your mobile phone. You can stay on top of deviations and remote-control temporary heating adjustments. You can also get real-time data on temperature and humidity and monitor efficiency with real-time building performance.</p>



<p>It is directly connected to the Edge platform, and you can log in by using the same e-mail and password that you use on your Edge device.</p>



<p>The Edge mobile app is available for iOS and Android</p>



<p>You can log in to the app directly using the same e-mail and password that you use on the Edge device</p>



<p><strong>Note:</strong> You'll need to download the new Edge mobile app and delete the old Edge app. <strong>Don't worry;</strong> you will not lose any of your data.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2025/04/image-3-1024x437.png" alt="" class="wp-image-61732"/><figcaption class="wp-element-caption">Edge app</figcaption></figure>



<p><strong>Download the app here:</strong></p>



<div class="wp-block-group">
<div class="wp-block-group">
<figure class="wp-block-image size-full"><a href="https://play.google.com/store/apps/details?id=com.kiona.edge"><img src="https://kiona.com/app/uploads/2024/11/Google-play-2.png" alt="" class="wp-image-60290"/></a></figure>
</div>



<figure class="wp-block-image size-full"><a href="https://apps.apple.com/pl/app/kiona-edge/id6742513576"><img src="https://kiona.com/app/uploads/2024/11/App-store-4.png" alt="" class="wp-image-60282"/></a></figure>
</div>



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Keep up with the latest updates in Edge

Daniel Wibowo

Learn about Energinet

Want to hear more about our Energy Management System?

<p>Energy management has become a key focus for small and medium-sized businesses (SMEs). With new laws and regulations like energy audits, <a href="https://www.kieback-peter.com/en/news/interview-71-a-geg-building-automation/" target="_blank" rel="noreferrer noopener">GEG § 71a</a>, and <a href="https://climate-laws.org/document/energy-efficiency-act-enefg_d64e" target="_blank" rel="noreferrer noopener">EnEfG</a> (The Energy Efficiency Act), companies are now required to take action. The ongoing shifts in energy and heating supply make it even more important for them to assess their energy usage and consider adopting an Energy Management System (EMS).</p>



<p><a href="https://www.stadtwerke-kiel.de/" target="_blank" rel="noreferrer noopener">Stadtwerke Kiel</a> identified this need a decade ago and introduced the 24/7 energy cockpit to support its customers. This makes energy consumption transparent for companies and is the first and most important step towards energy efficiency and savings.</p>



<h2 class="wp-block-heading" id="h-stadtwerke-kiel-on-the-lookout-for-new-services">Stadtwerke Kiel on the lookout for new services</h2>





<p></p>



<p>When it came to selecting an energy management system, <strong>a key priority was for the provider to handle hosting internally</strong>. Compliance with data protection and security laws is standard practice for any German company. But as Stadtwerke Kiel highlights, "a good feeling is also needed." This made data storage outside the EU, such as in the USA or UK, an unacceptable option. Instead, hosting in Norway was the clear choice. Not only did it meet privacy regulations, but it also fit with northern Germany's historic ties to Scandinavia. This decision was made possible through Energinet's white-label solution.&nbsp;</p>



<p>"Other requirements," says Arne Wegeleben, "were simple and easy-to-understand operation of the system for practitioners and the possibility of a gradual introduction at the customer's premises. With these requirements in mind, the decision was made in 2014 in favor of <a href="https://kiona.com/products/energinet" target="_blank" rel="noreferrer noopener">Kiona's Energy Management Software, Energinet.</a>"&nbsp;</p>



<h2 class="wp-block-heading" id="h-step-by-step-into-energy-management">Step by step into energy management</h2>



<p>The 24/7 energy cockpit allows customers to start with the first step, the main meter reading data, and then delve deeper into energy management. To begin with, it helps companies check the plausibility of their electricity, gas, heat or other media bills.</p>



<p>"Companies need to look at their energy consumption; in the future, the legal regulations will – to put it bluntly – affect everyone who has more than one employee," emphasizes Arne Wegeleben.</p>



<p></p>



<ul class="wp-block-list">
<li><strong>How do you proceed with a new customer?</strong></li>
</ul>





<p></p>



<p>"The realization that everything is as it should be or as expected is also an important insight that can be gained from the evaluations in the energy cockpit," says Arne Wegeleben.&nbsp;</p>



<p>Energy management makes the development of consumption visible and comparable. This makes it easy to compare energy bills and find errors. In order to achieve savings or uncover errors, it is important that someone on site feels responsible for the issue. This person can evaluate the data and look for appropriate solutions or take or suggest measures to reduce consumption.</p>



<ul class="wp-block-list">
<li><strong>How do customers use the 24/7 energy cockpit to detect unnecessarily high electricity consumption?</strong></li>
</ul>





<p>One of the special features of Stadtwerke Kiel AG's energy management system is the monthly reports, which are compiled individually for customers. In accordance with the EMAS specifications, this also includes individual key figures that can be determined specifically for each company. Be it the energy consumption per euro of sales, the number of overnight stays, care places or theater visitors.&nbsp;</p>



<p>Stadtwerke Kiel AG also uses these reports internally for its own plants and buildings. Understanding their own energy usage and load profiles allows them, for example, to properly size photovoltaic systems to match their needs.</p>



<ul class="wp-block-list">
<li><strong>How does understanding energy consumption and load profiles help plan a Photovoltaic System?&nbsp;</strong></li>
</ul>



<p>"We help our customers design PV systems based on their actual energy usage patterns to maximize self-consumption. Many systems are oversized, which leads to surplus electricity being fed back into the grid. However, the compensation offered by grid operators or direct marketers for this extra electricity is no longer a profitable option." says Arne Wegeleben.&nbsp;</p>



<p>Another feature of the 24/7 energy cockpit is its <strong>ability to</strong> <strong>track decentrally generated energy</strong>. Typically, PV systems only measure the electricity sent back to the grid for billing purposes. With the cockpit, the total energy generated is also recorded, making it possible to calculate a property's degree of self-sufficiency alongside its actual energy needs. This gives customers a clear understanding of how independent they are from the public power grid.&nbsp;</p>



<p>Stadtwerke Kiel's 24/7 energy cockpit is therefore <strong>an easy way for businesses to get started with an EMS</strong>. Of course, you don't have to be an energy customer of Stadtwerke Kiel AG.&nbsp;</p>





<p></p>



<hr class="wp-block-separator has-alpha-channel-opacity"/>

24/7 energy cockpit, the energy monitoring system of Stadtwerke Kiel – based on Energinet

Joacim Hindersson

<p>Jyväskylä Rental Apartments (JVA) is fully owned by <a href="https://www.jyvaskyla.fi/en" target="_blank" rel="noreferrer noopener">the City of Jyväskylä</a>. With around 7,000 apartments, they provide homes for about 11,700 residents. The city aims to be a zero-emission, zero-waste, and zero-overconsumption city of sustainable well-being in 2040 and carbon neutral in 2030.</p>



<p>"We want to save energy and reduce carbon emissions as part of this program. As a large part of our buildings are district-heated and the heat is produced by the city-owned Alva companies, we are subject to a significant part of the emission reduction targets for district heating," says Jaakko Vuori, real estate support engineer at JVA.&nbsp;</p>



<p>To reach these targets, they continuously monitor the energy consumption at their properties. The biggest challenge in reducing emissions, according to Vuori, is that energy use is essential. Energy consumption in buildings accounts for about 40 percent of emissions in Finland.</p>



<p>"The challenge is how to cut emissions and what kind of projects to undertake. The technology to reduce energy use is evolving at a rapid pace, so we need to think carefully about which energy-saving measures are worth investing in. It is not always worth jumping in without a thorough assessment," says Vuori.</p>



<h2 class="wp-block-heading" id="h-assisted-by-self-learning-artificial-intelligence">Assisted by self-learning artificial intelligence</h2>





<p>One way to achieve energy saving targets is through <a href="https://kiona.com/fi/tuotteet/edge" target="_blank" rel="noreferrer noopener">Edge</a>. Today, around 150 of their buildings are connected to the system. Edge works to improve the energy efficiency of buildings by monitoring and optimizing the temperatures in the apartments.</p>



<p>"Some of these sites only have temperature monitoring, but most have a system that also controls energy consumption," Vuori shares.</p>



<p>Edge is an important tool in JVA's daily work and for deciding on future investments. The system is used all year round but in slightly different ways depending on the time of year.</p>



<p>"During the summer, we design and tender energy-saving projects. When considering where and what renovations to commission, <strong>the decisions are based on the accurate energy consumption monitoring data from Edge</strong>," Vuori says and continues:</p>





<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>



<h2 class="wp-block-heading" id="h-energy-consumption-is-on-a-downward-trend">Energy consumption is on a downward trend</h2>



<p>According to JVA's calculations, energy consumption has been on a downward trend for a long time. The 2023 Sustainability Report shows that specific energy consumption <em>(Specific consumption is monitored on a property-by-property basis)</em> has decreased by 10% compared to 2016. In 2023, carbon dioxide emissions from energy consumption amounted to 6 249 tCO₂.</p>



<p>In the coming years, JVA will continue to take several measures to reduce energy consumption. One possibility is to expand the use of systems such as Edge.</p>



<h2 class="wp-block-heading" id="h-edge-is-proven-by-the-itu-t-l-1480-standard-to-have-a-positive-a-positive-net-second-order-effect-reducing-ghg-emissions">Edge is proven by the ITU- T L.1480 standard to have a positive a positive net second order effect, reducing GHG emissions</h2>



<p>JVA's buildings are some of those who were included in <a href="https://cta-eu1.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLKadg0hNREAXbiPSA4t5pzdTUXOzrNWOcEd%2F6uBBMkfpvimALD2TsHQRJ1POQsfnOhfCo33EaJNIqtw9WajDBXGjbFmgu1IFJCGgkWcAM1bg668wHsWC5iRoq2IxarWubqD1aq%2FE897Yhv%2BenyMfk8S64r8v5vAPb5%2BJH9BtH2DfCiYl1czoKq%2FNzLB4CR%2F%2FSLH7OVFxgeNv3mJIQ%3D%3D&amp;portalId=8805657" target="_blank" rel="noreferrer noopener">our joint study with Ericsson and The Carbon Trust</a>, to measure just how effective implementing Edge can be. The reports highlights the critical role that technology and data-driven solutions play in reducing greenhouse gas emissions, and is why JVA among others, also continue using the solution.</p>





<hr class="wp-block-separator has-alpha-channel-opacity"/>



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<h4 class="wp-block-heading" id="h-report">Report</h4>




<h2 class="wp-block-heading" id="h-saving-energy-and-decarbonizing-residential-homes">Saving energy and decarbonizing residential homes</h2>



<p>In a collaborative effort, Ericsson and Kiona worked to show how connectivity and AI can enable significant savings for 356 residential apartment buildings, with a total space of 1.5 million m2 in Sweden and Finland. The analysis was conducted by The Carbon Trust.&nbsp;&nbsp;</p>



<p>This study was performed using the ITU- T L.1480 standard and is one of the first to do so. The ITU-T L. 1480 provides a methodology for assessing how the use of information and communication technology (ICT) solutions impacts greenhouse gas (GHG) emissions of other sectors.&nbsp;</p>



<p><strong>By combining the power of connectivity and Edge AI, a net total of 17 GWh of consumed energy was saved (for 2022) – avoiding over 1 kTonne of CO₂ emissions.</strong> </p>



<div class="wp-block-buttons">
<div class="wp-block-button is-style-outline"><a class="wp-block-button__link wp-element-button" href="https://cta-eu1.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLKadg0hNREAXbiPSA4t5pzdTUXOzrNWOcEd%2F6uBBMkfpvimALD2TsHQRJ1POQsfnOhfCo33EaJNIqtw9WajDBXGjbFmgu1IFJCGgkWcAM1bg668wHsWC5iRoq2IxarWubqD1aq%2FE897Yhv%2BenyMfk8S64r8v5vAPb5%2BJH9BtH2DfCiYl1czoKq%2FNzLB4CR%2F%2FSLH7OVFxgeNv3mJIQ%3D%3D&amp;portalId=8805657" target="_blank" rel="noreferrer noopener">Read the full research report and results</a></div>
</div>

The buildings behind the data – the city of Jyväskylä

Mikael Hultin

IWMAC

Læs mere om IWMAC her 

Check out release notes for products included in Kiona's platform. Be the first to know when we publish updates to our software or create new features. Get a summary of new product releases and see the improvements made to existing products.

Platform updates

<p>We have developed a new feature that enables users to export the alarm history for any plant in the Operation Center.</p>



<p>We are constantly working to improve our Platform and are now happy to launch a new feature in IWMAC: Alarm history export. This feature lets you export and analyse the data with other sources in your favourite spreadsheet or data analysis tool.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2025/04/IWMAC-alarm-list-1024x818.png" alt="" class="wp-image-61537"/><figcaption class="wp-element-caption">IWMAC alarm list</figcaption></figure>



<p>View what the alarms look like over time: When did the alarm go off, when did the support/responsible respond, and how long was the total lead time of the different alarms? The alarm list can help discuss a possible breakdown and compensation with the refrigeration supplier. This feature is a great time saver for users, as exporting the alarm history has previously been a hands-on work by copying and pasting.</p>



<h2 class="wp-block-heading" id="h-here-s-how-it-works">Here's how it works</h2>



<ul class="wp-block-list">
<li>Access by the new button “Alarm history” in the Operation centre</li>



<li>Export as either an Excel file or a CSV file</li>



<li>The filter on the page determines what data you will receive in the export.</li>
</ul>



<p><a id="_msocom_1"></a></p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/03/Alarm-history-e1743427016431.png" alt="IWMAC operation center view - Alarm history" class="wp-image-61471"/><figcaption class="wp-element-caption">IWMAC operation center view - Alarm history</figcaption></figure>



<p>You can use the export feature to download a list of alarms, which can help you more easily detect gaps or delays in monitoring. </p>

IWMAC: Export alarm history

Submit it today

Have an idea to improve your work?

<p>Many partners and customers throughout Europe work with our solutions daily. As a user of any system or solution, it is common to miss that one feature that would improve the service. Given that, we thought there must be plenty of good ideas for improving <a href="https://kiona.com/kiona-platform/">our platform</a> within our customer group. In addition to our own developed ideas for improvement, we were convinced that ideas from our users would also strengthen our solutions.&nbsp;</p>





<h2 class="wp-block-heading" id="h-the-idea-portal-goes-live-nbsp">The Idea Portal goes live&nbsp;</h2>



<p>With that in mind, "<a href="http://kiona.ideas.aha.io/" target="_blank" rel="noreferrer noopener">The Idea Portal</a>" was introduced in 2023. We created the portal to be easy to use and open for all users with a Kiona ID. Once signed in, you can submit new ideas for a selected product. Our workflow makes it easy to follow the status of your idea. And, you can comment or vote on ideas – whether it is your own or someone else's. No matter how big or small the idea, we promise that it will be treated with respect and that all ideas will be valued based on facts and data according to our well-defined product development process.</p>



<h2 class="wp-block-heading" id="h-the-workflow-behind-every-submitted-idea-nbsp-nbsp">The workflow behind every submitted idea&nbsp;&nbsp;</h2>



<p>It is crucial to have an efficient workflow to make this function work. We created a thorough workflow to make it easier for us to work with and for our users to follow their ideas through the different stages of the workflow.&nbsp;&nbsp;</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/02/IDEASINT-N-37-Idea-process-simplified.png" alt="Idea Portal process" class="wp-image-60954"/><figcaption class="wp-element-caption">Kiona Idea Portal process</figcaption></figure>



<h2 class="wp-block-heading" id="h-this-is-what-happens-when-an-idea-is-added-to-our-portal-nbsp">This is what happens when an idea is added to our portal&nbsp;</h2>



<p>We go through our idea portal weekly. When reviewing ideas, we give them an initial score and ensure they contain enough information to understand and grasp what they are about. Our goal is to leave the initial stage <em>Needs review </em>as soon as possible, and our target is within two weeks.&nbsp;&nbsp;</p>



<p>Every week, we choose the three top ideas with the status of <em>Future consideration</em> per segment; Building management, Energy management, and Retail and refrigeration—and decide to investigate them further.&nbsp;&nbsp;</p>



<p>These ideas get the status <em>Gathering insights </em>where our product managers investigate them in more detail and determine if they should be developed.&nbsp;&nbsp;</p>



<p>If the idea can be achieved with existing functionality, it is set to <em>Already exists.</em> We have a set strategy for our platform, and if an idea is not a good fit for our strategy, it will be set to <em>Will not implement. </em> </p>



<p>All ideas that could be developed get the status <em>Likely to implement</em>. Once every month, our roadmap team reviews this list and selects the highest-ranked ideas to be developed. After this stage, we decide to if they should be placed on our roadmap and set it to  <em>Planning to implement</em>, but no work has begun yet.</p>



<p>When an idea has passed the above stages, it will be set to <em>Under development</em>, and last but not least, it will be set to <em>Released </em>and will soon be available on the platform. </p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/03/Idea-portal-image-new-e1742887822724.png" alt="" class="wp-image-61414"/><figcaption class="wp-element-caption">Overview of the Idea Portal</figcaption></figure>



<h2 class="wp-block-heading" id="h-proof-of-concept-nbsp-nbsp">Proof of concept&nbsp;&nbsp;</h2>



<p>Since the launch of our idea portal in 2023, we have received more than 120 ideas for improvement from our partners and customers. Eight ideas were sent to production, and over 300 idea votes were added.&nbsp;&nbsp;</p>



<p>So, there is no reason to wait if you have an idea to improve your work and our products – keep the great ideas coming.&nbsp;</p>

Working together for better solutions – we bring our partners' ideas to life with our Idea Portal 

<p><a href="https://www.victoriahem.se/om-oss/hallbart-fastighetsagande/" target="_blank" rel="noreferrer noopener">Victoriahem</a> owns properties from Trelleborg in the south to Uppsala in the north, most built in the 1960s and 70s. They are usually properties with development potential that they see as an opportunity to improve.</p>



<p>"Many buildings also have high energy consumption, which means that we see great potential to reduce energy use," says Dan Mårtensson, Head of Property Development at Victoriahem.</p>



<h2 class="wp-block-heading" id="h-on-track-with-energy-targets-and-sustainability-goals">On track with energy targets and sustainability goals</h2>





<p>Since 2015, the company has used digital tools (<a href="https://kiona.com/products/edge" target="_blank" rel="noreferrer noopener">Edge</a>) to control heating in its property portfolio. This has improved energy efficiency, and the tool helps the company achieve its sustainability goals.</p>



<p>The company is on track with its current targets and compares well with its real estate peers. An update and clarification of the targets is currently underway to continue the work on reducing CO₂ emissions, among other things.</p>



<p>"One of our current targets is to reduce the amount of purchased energy for building operations by 30% by 2030 (from 2015 levels). At the end of 2024, we were at a reduction of around 26%. We are also working to reduce water consumption and are making good progress towards our targets there, too," says Dan Mårtensson.</p>



<h2 class="wp-block-heading" id="h-new-eu-targets-for-building-management">New EU targets for building management</h2>



<p>One of the challenges in sustainability work is to focus correctly and make important choices based on financial limitations. The new requirements in EU directives, such as <a href="https://energy.ec.europa.eu/topics/energy-efficiency/energy-efficient-buildings/energy-performance-buildings-directive_en" target="_blank" rel="noreferrer noopener">the Energy Performance of Buildings Directive (EPBD)</a>, mean that you must be able to prioritize correctly and analyze how far to invest in energy efficiency improvements.&nbsp;&nbsp;</p>



<p>&nbsp;"We will have to wait and see what the final EPBD requirements will be, but we will be faced with decisions to invest to reach the nearest requirements in 2030 and 2035 or even make larger investments to reach the 2050 requirements directly."&nbsp;</p>



<p>EU directives and taxonomy also influence the sustainability strategy.</p>





<p></p>



<p>Meeting the upcoming EU directives is challenging, partly because of interpreting the directives and because of ensuring that you have relevant and reliable data to report. When it comes to energy use, Victoriahem has good follow-up via the technical building systems they use.</p>



<p>"We are working on collecting data for several areas of CSRD reporting. Collecting and validating data takes time, but it is necessary as the demands for transparency in reporting increase."</p>



<h2 class="wp-block-heading" id="h-a-proven-solution">A proven solution</h2>



<p>In a new report produced by the independent organization <a href="https://www.carbontrust.com/en-eu/what-we-do" target="_blank" rel="noreferrer noopener">The Carbon Trust</a> and the telecom company <a href="https://www.ericsson.com/en" target="_blank" rel="noreferrer noopener">Ericsson</a>, the actual effects of using AI to control energy use have been analyzed. Parts of Victoriahem's portfolio are included in the data.</p>





<p>According to the report entitled <a href="https://cta-eu1.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLKadg0hNREAXbiPSA4t5pzdTUXOzrNWOcEd%2F6uBBMkfpvimALD2TsHQRJ1POQsfnOhfCo33EaJNIqtw9WajDBXGjbFmgu1IFJCGgkWcAM1bg668wHsWC5iRoq2IxarWubqD1aq%2FE897Yhv%2BenyMfk8S64r8v5vAPb5%2BJH9BtH2DfCiYl1czoKq%2FNzLB4CR%2F%2FSLH7OVFxgeNv3mJIQ%3D%3D&amp;portalId=8805657" target="_blank" rel="noreferrer noopener">Case Study on the Avoided Emissions from a Building Heating Management System Using an AI Steering Function</a>, the AI steering function has a net positive effect, reducing greenhouse gas emissions. The study shows that <strong>average energy consumption is reduced by 7%, and CO2 emissions are reduced by 6%</strong> compared to the reference scenario.</p>



<p>"Seeing concrete results that confirm the impact of our investments and tools is very positive. This serves as proof that we are taking the right approach. Additionally, it confirms that our efforts in building energy optimization are leading to real improvements," says Dan Mårtensson with satisfaction.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2025/02/inline_blog_image_700_x_400_x2.webp" alt="Victoriahem sustainability goals" class="wp-image-60391"/><figcaption class="wp-element-caption">Image: Some of Victoriahems buildings</figcaption></figure>



<h2 class="wp-block-heading" id="h-digitization-vs-physical-presence">Digitization vs. physical presence</h2>



<p>Much of the work managers have to deal with today is technology-related. Digitization and AI make the work easier, but the challenge still lies in correctly prioritizing a complex everyday life with many balls in the air, according to Dan Mårtensson.</p>



<p>He emphasizes that it will be even more critical in the future to weigh digitization against physical presence.&nbsp;&nbsp;</p>



<p>"Managers will need to manage digital systems while setting the right priorities. They must also be able to build trust with tenants and work closely with them. The manager's role involves high commitment and responsibility to strike this balance."</p>



<p>His role as a real estate development manager means he needs to consider business investments that increase revenue and reduce costs while ensuring the company takes care of the maintenance and long-term improvements of their buildings.&nbsp;&nbsp;</p>



<p>"Reports, such as the one we have now received where The Carbon Trust, as an independent actor, has looked at data from our buildings, are important to confirm that we are on the right track and to be able to set new goals. It is also a good way to make our work visible internally and externally. We have made great progress, but there is still potential to get even better in energy optimization and our overall property development work," concludes Dan Mårtensson.</p>



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<h2 class="wp-block-heading" id="h-energy-optimization-saving-energy-and-decarbonizing-residential-homes">Energy optimization: Saving energy and decarbonizing residential homes</h2>



<p><em>Ericsson has produced a report together with the Carbon Trust, in which a case study demonstrates the impact of our Edge service and its Artificial Intelligence (AI) control function on energy consumption for heating buildings.</em></p>



<p></p>

Success for Victoriahem's environmental goals – now proven in an independent report

Learn more about Kiona

See what we work for and our goals

<h2 class="wp-block-heading" id="h-tell-us-about-your-current-role-at-kiona-and-how-you-got-there">Tell us about your current role at Kiona and how you got there.</h2>



<p>I currently work as Head of Sales and Projects for Energinet in DACH countries and have worked for Kiona (Cebyc) since April 2014, so it's been 11 years now.</p>



<p>I’m originally from Karlsruhe, Germany, and live with my family in Düsseldorf. I have a master's degree in business administration (M.Sc.) and am certified in Energy Management (EnMA-TÜV).</p>



<p>Before joining Kiona, I held several roles in project management and sales in both Scandinavian and German companies. I have worked with sustainable technologies and holistic solutions and had experience with both medium and large companies (17,000+ employees), as well as in an international energy consultancy in Düsseldorf.&nbsp;</p>



<h2 class="wp-block-heading" id="h-what-does-a-typical-day-look-like-for-you">What does a typical day look like for you?</h2>



<p>My daily tasks vary depending on the project, but they typically include a mix of sales, customer support, and project management. I handle direct sales, work with partners, and manage key accounts. I also train industrial clients on <a href="https://kiona.com/products/energinet">our Energinet platform</a> and provide ongoing support.&nbsp;&nbsp;</p>



<p>A big part of my role involves product presentations, project management, contract negotiations and tenders. I also determine measurement points and the necessary hardware at customer locations, ensuring everything is set up correctly. Additionally, I work on system configuration and logistics and adapt our Scandinavian products to the German market.&nbsp;&nbsp;</p>



<p>I also represent Kiona as an energy management expert at major trade fairs like E-World in Essen, EuroShop in Düsseldorf, and ISH in Frankfurt.&nbsp;</p>



<h2 class="wp-block-heading" id="h-what-do-you-like-the-most-about-working-at-kiona">What do you like the most about working at Kiona?</h2>



<p>For me, Kiona is an open and reliable employer. I really appreciate the opportunity to learn and grow alongside my colleagues.&nbsp;</p>



<p>I especially enjoy working closely with our product &amp; development, and marketing team. The strong teamwork, flexibility, and collaboration make our work more efficient and sustainable, which I find inspiring.&nbsp;</p>



<h2 class="wp-block-heading" id="h-if-you-were-to-choose-one-kiona-value-that-resonates-the-best-with-you-trust-curiosity-or-creativity-which-one-would-it-be-and-why">If you were to choose one Kiona value that resonates the best with you (Trust, Curiosity or Creativity) – which one would it be and why?</h2>



<p>All three values are important, but if I had to choose one, it would definitely be <strong>Creativity</strong>. Creativity allows us to develop unique, innovative solutions that set us apart from the competition. My approach is always to find creative, efficient, and modern digital solutions – not just for our customers but also for us as “Kionians”.&nbsp;</p>



<p></p>



<hr class="wp-block-separator has-alpha-channel-opacity is-style-wide"/>



<p></p>

Meet the team: Daniel Wibowo, Head of Sales and Projects – Energinet

Interested in knowing more?

<p>Municipalities and large property owners often face the challenge of reducing energy costs while maintaining a stable indoor climate in their buildings. &nbsp;As responsible for large building portfolios, controlling and following up on energy efficiency can be a hassle. And achieving sustainable development requires everyone's active involvement, which can be time-consuming.&nbsp;</p>



<p>If your portfolio holds daycare centres, schools, sports facilities, libraries, and administration buildings, you are responsible for many people and their well-being.&nbsp;Therefore, achieving efficient, comprehensive control over the building portfolios is essential to maintaining a healthy indoor climate and keeping energy use as low as possible.&nbsp;&nbsp;</p>



<p>By implementing advanced energy management solutions, it becomes possible to meet these goals.&nbsp;</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2022/04/public-works.jpg" alt="Connect all building technology and control them from one central location." class="wp-image-8479"/></figure>



<h2 class="wp-block-heading" id="h-enhance-indoor-climate-and-optimize-energy-usage-with-edge">Enhance indoor climate and optimize energy usage with Edge</h2>



<p>With <a href="https://kiona.com/products/edge">Edge</a>, you get an innovative solution that helps you achieve savings targets and provides a better overview of your buildings to identify shortcomings and energy waste. Our system's features help you meet your goals, and with its simple installation, scalability, and rapid deployment, the system is up and running quickly.&nbsp;</p>



<p>Edge ensures a constant temperature in all buildings and lowers the flow temperature, reducing energy consumption. Thanks to AI's understanding of the building's heating needs in combination with temperature, wind, solar rain, and physical properties, it is easy to optimize energy supply and indoor climate. Our AI is based on how up to 6,000 buildings perform under different conditions. By maintaining a constant temperature, you avoid overheating and save energy.&nbsp;</p>





<h2 class="wp-block-heading" id="h-connect-all-data-and-technical-equipment-with-web-port-nbsp">Connect all data and technical equipment with <strong>Web Port</strong>&nbsp;</h2>



<p><a href="https://kiona.com/products/web-port">Web Port</a> is our independent building integration system that integrates all data from the portfolio's technical equipment and systems. &nbsp;</p>



<p>Web Port lets you track system status or create and edit dynamic flow images straight in the browser. It also enables you to manoeuvre pumps and valves directly. In addition to giving you complete control, you can easily connect and visualize lighting, solar panels, or other technical equipment.&nbsp;</p>



<h2 class="wp-block-heading" id="h-combine-edge-and-web-port-for-complete-control-of-your-buildings-nbsp-nbsp">Combine Edge and Web Port for complete control of your buildings&nbsp;&nbsp;</h2>



<p>This is of great help for municipalities or large property owners since you can connect, visualize, monitor, and give yourself complete control of the portfolio. Visualize your properties on a map, see how linked information is updated in real time, and monitor, control, and edit effortlessly.&nbsp;That way, it is easy to maintain the perfect indoor climate and keep energy use as low as possible.&nbsp;&nbsp;</p>

Reduced energy costs and improved indoor climate with our solutions

Guide to the Energinet app

New Energinet app

<h3 class="wp-block-heading" id="h-tell-us-about-your-current-role-at-kiona-and-how-you-got-there">Tell us about your current role at Kiona and how you got there.</h3>



<ul class="wp-block-list">
<li>I currently work as a Marketing Specialist, with a primary focus on Product marketing, and I joined Kiona in May 2023. Before that, I worked as an Economy assistant, Sales assistant, and Marketing Coordinator. Being able to deep-dive further into the marketing world with a company that delivers green solutions was the reason for making a move!</li>
</ul>



<h3 class="wp-block-heading" id="h-what-does-a-typical-day-look-like-for-you">What does a typical day look like for you?</h3>



<ul class="wp-block-list">
<li>My work includes communicating product updates and new launches. I also "scan" our products, with help from our PMs (Product Managers) and sales, to communicate features and functions that are of interest to our partners and customers. Writing blogs and social media posts, as well as sending informative product-related e-mails to our customers and partners, is on my daily agenda.</li>
</ul>



<h3 class="wp-block-heading" id="h-what-do-you-like-the-most-about-working-at-kiona">What do you like the most about working at Kiona?</h3>



<ul class="wp-block-list">
<li>I like that Kiona is a very welcoming workplace. It is easy to get to know colleagues and reach out if you have any questions or need help. The environmental focus of Kiona's solutions and the fact that we contribute to a healthier planet really speak to me and my personal values.</li>
</ul>



<h3 class="wp-block-heading" id="h-if-you-were-to-choose-one-kiona-value-that-resonates-the-best-with-you-trust-curiosity-or-creativity-which-one-would-it-be-and-why">If you were to choose one Kiona value that resonates the best with you (Trust, Curiosity or Creativity) – which one would it be and why?</h3>



<ul class="wp-block-list">
<li>Curiosity – because it opens for development and new possibilities, allows for "trial and error", and pushes Kiona forward. </li>
</ul>



<p></p>



<hr class="wp-block-separator has-alpha-channel-opacity is-style-wide"/>

Meet the team: Sara Hampf, Marketing Specialist

Trond-Øystein Bjørnnes

Company news

<p>Another year is coming to an end – bringing on some reflections. </p>



<p><strong>As a company, Kiona continues to stand strong, which means we’re here to support you today, tomorrow, and beyond</strong>. We will continue to deliver what we do best: software that connects, optimizes, and visualizes buildings and technical equipment of all ages.</p>



<h2 class="wp-block-heading" id="h-security-one-of-our-top-priorities-this-year">Security – one of our top priorities this year</h2>



<p>Security has been one of our biggest priorities this year. We have invested in strengthening our systems through technology and internal processes to meet increasingly complex threats.</p>



<p>Our customers and partners rely on us to manage their data and systems securely. As cyber threats grow in number and sophistication, it is our duty to ensure safety and trust.</p>



<ul class="wp-block-list">
<li><em>What does this mean for Kiona's partners?</em></li>
</ul>



<p>For our partners, it means they can trust that the solutions they integrate with us meet high security standards, strengthening their products and services. For customers, it means peace of mind that their data is well protected and that the systems they use are robust against threats.</p>



<p>This year has shown us that security is both a challenge and an opportunity to build stronger relationships and deliver even better services.</p>



<h2 class="wp-block-heading" id="h-partners-and-the-kiona-team-the-cornerstone-of-our-business">Partners and the Kiona team – the cornerstone of our business</h2>



<p>2024 has brought on many new partnerships and customers, and new colleagues have joined from all over Europe. One of the key aspects here has been finding the people who fit in with us, our ambitions, and our values; <strong>Trust, Curiosity, and Creativity.</strong></p>



<p>Hege Marie Loe, HR business partner (who also joined our ranks in 2024), shares:</p>





<p></p>



<p>For the year ahead, we'll continue to focus on building effective teams and processes and celebrating the small wins – creating an even stronger Kiona culture. The Kiona team is made up of highly motivated people, and we have succeeded in finding people who complement us and who have already added a lot to us as a company.</p>



<h2 class="wp-block-heading" id="h-join-us-in-supporting-save-the-children">Join us in supporting Save the Children</h2>



<p>Things are going well at Kiona, but we know that there are others who are struggling. While we have the luxury of working and living in peaceful, safe markets, that's not the case for everyone.</p>



<p>Our world continues to be a difficult place filled with conflicts. Therefore, we<strong> continue to support Save the Children as a friend company.</strong> If you also want to help and make a contribution, you can do so here: <a href="https://support.savethechildren.org/site/Donation2?idb=2084360756&amp;df_id=1620&amp;mfc_pref=T&amp;1620.donation=form1&amp;1620_donation=form1" target="_blank" rel="noreferrer noopener">Give a monthly or one-time contribution.</a></p>



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<h3 class="wp-block-heading" id="h-thank-you-to-all-kionians-and-partners-for-an-exciting-2024-we-are-well-prepared-to-face-2025-nbsp">Thank you to all Kionians and partners for an exciting 2024. We are well prepared to face 2025.&nbsp;</h3>



<p>All the best wishes for the new year,</p>



<p>Trond-Øystein&nbsp;</p>



<p></p>

A recap of 2024 – and the year ahead

Smart Functions

Learn more about IWMAC smart functions

<p>When is it really too early, or too late, to turn on the snow-melting system?&nbsp; Do you press "start" when you feel the biting cold wind?&nbsp;Or when the first snow hits the ground<em>?</em></p>



<h2 class="wp-block-heading" id="h-snow-and-ice-free-areas-with-a-snow-melting-facility">Snow and ice-free areas with a snow-melting facility</h2>



<p>For businesses in the northern hemisphere, a snow-melting facility on loading bays, parking lots, or other outdoor surfaces is invaluable during winter. It's a luxury to know that you don't have to start the workday by quickly getting your property's surfaces plowed. </p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2024/11/snow_melting_inline_blog_700x400_x2_2x.webp" alt="Glycol heating system on a driveway." class="wp-image-57824"/><figcaption class="wp-element-caption">Glycol heating system on a driveway.</figcaption></figure>



<p>While snow-melting systems are a practical solution, they need a considerable amount of energy to keep surfaces safe and clear. It can be a costly challenge. The high energy consumption quickly results in high costs, that keep increasing during the long, snowy winter. Not to mention the impact high energy consumption has on the environment.&nbsp;&nbsp;</p>



<p>This is where combining smart technology with a snow-melting system comes in.&nbsp;</p>



<h2 class="wp-block-heading" id="h-automate-and-optimize-energy-use">Automate and optimize energy use</h2>



<p>With <a href="https://kiona.com/products/iwmac" target="_blank" rel="noreferrer noopener">our SCADA system, IWMAC</a>, you get a hybrid web-based solution to control your technical installations linked to refrigeration, freezing, buildings and manufacturing. The feature <a href="https://kiona.com/products/iwmac/smart-functions/forecast-based-control" target="_blank" rel="noreferrer noopener">forecast-based control</a>, in IWMAC, is a smart, automated solution to optimize energy consumption. By putting data and statistics into the system, the outcome gives you a high accuracy and lower energy consumption.&nbsp;&nbsp;</p>



<p>Today, many systems stay in standby mode for too long and are slow to start up, and switch off – simply a waste of energy.&nbsp;</p>



<h2 class="wp-block-heading" id="h-get-your-own-meteorologist">Get your own meteorologist </h2>





<p>Winter can be unpredictable, and it is impossible to guess when there will be snow. With smart weather forecast integration*, the plant is preheated at the optimal time before the snow arrives. Not too early and not too late. So, the second the sensor detects snow on the ground, the system is already "good to go."&nbsp;</p>



<p>With forecast-based control, you can sit back and relax, without having to press the start button before snowfalls, or turning it off when the warm weather returns. Forgetting the first can be inconvenient, while forgetting the latter can become costly.&nbsp;</p>





<h2 class="wp-block-heading" id="h-the-perfect-winter-duo-not-only-for-snow">The perfect winter duo - not only for snow</h2>



<p>Forecast-based control does not only work with snow-melting systems. It can be used as an alternative to calendars or sensors and can connect outdoor lighting to forecasts of sunrise and sunset times. It can also be used to "prepare" the building when cold periods are predicted. This lets you avoid a situation where, for example, your ventilation systems are blowing at full speed when the weather is at its coldest.&nbsp;</p>



<p>In short, if you are looking for an efficient, cost-effective, and environmentally friendly solution to winter's snow and ice challenges, combining a snow<s> </s>-melting system with IWMACs forecast-based control is the way to go. It's the perfect winter duo that ensures both safety and sustainability.&nbsp;&nbsp;</p>

Could the snow-melting system be the energy guzzler of all?

Talk to an energy expert!

Want to test IWMACs Smart Guard?

<p>When we say loads, we think of energy consumers such as ventilation systems, heat pumps – or anything else that uses electricity. <strong>If you haven't installed a load control solution, you probably use more energy than necessary.&nbsp;</strong>&nbsp;</p>



<p>Traditional peak control solutions monitor the maximum power in buildings. If you're using unnecessarily high levels of energy, the system shuts down loads such as lighting, street heating and other heat sources. However, it can be drastic to cut the loads completely when you only need to reduce the power slightly, spread over several loads.</p>



<p>We integrate the components you want to control into <a href="https://kiona.com/products/iwmac" target="_blank" rel="noreferrer noopener">IWMAC</a>, and the load controller monitors the building's total energy consumption. If it exceeds the limits you set, the consumption of all these loads is restricted.</p>



<h2 class="wp-block-heading" id="h-better-load-control-lower-energy-bills">Better load control, lower energy bills</h2>



<p><a href="https://kiona.com/products/smart-guard" target="_blank" rel="noreferrer noopener">IWMAC's Smart Guard</a> is set up based on consumption from previous years. A thorough analysis is carried out in advance, so that the system knows where there is the most to be gained. </p>



<p>You can easily <strong>set different monthly limits</strong> based on the expected maximum output. For example, it would be natural to set higher heating limits in January than in August. In this case, it's an advantage to have a history of energy consumption from the previous year as a starting point.</p>



<p>The Smart Guard <strong>monitors hourly consumption minute by minute</strong>. If something should skyrocket, it starts to reduce by a certain percentage. The system automatically knows how much it "has to go on" and reduces consumption to stay below the current hour's limits. This is a more forward-looking system.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2024/11/smart-guard-700x500-1.png" alt="" class="wp-image-57492"/><figcaption class="wp-element-caption"><em>Illustration: Our Smart Guard makes sure you stay within the thresholds.</em></figcaption></figure>



<h2 class="wp-block-heading" id="h-avoid-costly-tariffs">Avoid costly tariffs</h2>



<p>Using a lot of electricity, even for a short while, can be costly. Power consumption can fluctuate from day to day, and with grid rent or power charges (sometimes even based on the hourly average effect), one hour of high consumption can mean a lot of money. With our Smart Guard, you can ensure you don't get any unpleasant surprises.</p>



<p>When the smart peak load guard is integrated into a SCADA system, the disconnection signal can be picked up in subcenters and <strong>distributed over larger parts of the system</strong>, reducing power consumption throughout the building.</p>



<p>This system can also be integrated with Yr.no. This means that the ventilation system can be controlled much more intelligently. But perhaps particularly effective is <a href="https://kiona.com/products/forecast-based-control" target="_blank" rel="noreferrer noopener">forecast management for snowmelt systems</a>:</p>



<ul class="wp-block-list">
<li>We collect measured temperature data and precipitation forecasts for the area in question. You can save a lot of electricity by leaving the snow melting system switched off when no snow is forecasted. And if snow is coming, we can start a slow preheating process. Then, you avoid the big power peaks.</li>
</ul>



<h2 class="wp-block-heading" id="h-an-independent-third-party">An independent third-party</h2>



<p>With IWMAC, you are free to choose the suppliers you want, whether it's for automation, ventilation, or energy meters.</p>



<p><a href="https://kiona.com/products" target="_blank" rel="noreferrer noopener">The Kiona platform</a> is flexible and can integrate all technical systems<strong> </strong>across brands, suppliers, and ages. That way, you can easily give older components a solid functional boost.</p>

Smart Guard – far smarter than the traditional peak load guard

<p>Today, energy efficiency is essential, and companies constantly seek ways to meet their environmental goals. <a href="https://kiona.com/products/edge/edge-silver/">Edge</a> offers a tool to help this search, <a href="https://kiona.com/products/edge/energy-target/">the Energy Target add-on</a>. With it, you can run simulations to help you find the best way to achieve energy and environmental goals for your building. It doesn't matter if you focus on one property or manage many. Energy Target helps you make smart choices to lower energy use.</p>



<h2 class="wp-block-heading" id="h-how-energy-target-works">How Energy Target works</h2>



<p>Energy Target is a simulation tool that allows you to test different energy-saving measures and calculate their impact on your investment and long-term savings.</p>



<h3 class="wp-block-heading" id="h-step-1-understand-your-current-situation">Step 1: Understand your current situation</h3>



<p>Energy Target is a simulation tool that allows you to test different energy-saving measures and calculate their impact on your investment and long-term savings.</p>



<h3 class="wp-block-heading" id="h-step-2-establish-clear-targets-for-each-building">Step 2: Establish clear targets for each building</h3>



<p>Do you want to lower energy consumption by a certain percentage or achieve a specific kWh/m² target? Having clear goals helps you create an improvement plan. Make sure to work with energy managers and others who know each building's requirements to set achievable goals.</p>



<h3 class="wp-block-heading" id="h-step-3-prioritization-is-key">Step 3: Prioritization is key</h3>



<p>Prioritizing buildings is important&nbsp;because it's&nbsp;only possible&nbsp;to address&nbsp;some&nbsp;of them at&nbsp;a time. Energy Target can help you figure out which buildings will give you the best return on investment to reach your overall portfolio objectives.</p>



<h3 class="wp-block-heading" id="h-step-4-track-your-progress">Step 4: Track your progress</h3>



<p>See how much energy and money you save in real-time when using energy-saving measures. Energy Target shows you the cost savings, energy usage reductions, and how long it will take to recoup the costs for each action - giving you a clear idea of how close you are to reaching your energy goals.</p>



<h2 class="wp-block-heading" id="h-take-the-right-steps-with-energy-actions">Take the right steps with Energy Actions</h2>



<p>With a clear target in mind, the next step is action. The Energy Actions module guides you through planning specific measures. From renovations to system upgrades, forecasting the potential savings, costs, and payback periods. For example, you can simulate how a new heating system would reduce energy use or how much an investment in insulation will save in the long run.</p>



<p>You can see the expected savings for each building and at the portfolio level while tracking the energy reduction, cost savings, and environmental impact. Use data from standard sources, and your plans should be based on reliable and objective information. <a href="https://www.bebostad.se/in-english-dold-sida">BEBO's report </a>"Rekorderlig Renovering" is a good example.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2024/10/energy_target_x2.webp" alt="Energy target in Edge" class="wp-image-57125"/></figure>



<h2 class="wp-block-heading" id="h-seamless-data-integration-with-api-connect">Seamless data integration with API Connect</h2>



<p>Data is only valuable if accessible, and you can ensure it is with API Connect. This feature lets you easily import and export data and integrate your energy performance information with other systems. Whether using data for deeper analysis or sharing insights with external platforms, API Connect ensures that your investment in energy data doesn't go to waste.</p>



<p>You can import or export data to and from Edge with API Connect in your toolkit. It allows you to use your investments better and ensure they aren’t stored unused. Open systems let you import and export data and use it where it makes sense for you the most.</p>



<p>Edge allows you to connect and import existing measurements and gain more value from your investment.</p>



<ul class="wp-block-list">
<li>Integrate and collect data from 3rd&nbsp;party systems</li>



<li>Connect your 3rd&nbsp;party sensors to Edge optimization algorithms</li>



<li>Compatible with most of the IoT products on the market that provide&nbsp;<a href="https://en.wikipedia.org/wiki/Open_API" target="_blank" rel="noreferrer noopener">open APIs</a></li>
</ul>





<h2 class="wp-block-heading" id="h-bring-clarity-to-your-data-with-edge-insights">Bring clarity to your data with Edge Insights</h2>



<p>Energy goals aren’t just about setting targets—it’s about understanding your building’s performance. Edge Insights offers reports and analyses that make energy data manageable.</p>



<p>With Edge Insights, you can generate detailed reports summarizing the performance of all buildings connected to the system. The reports can compile energy, indoor climate, economy, and CO<sub>2</sub>&nbsp;savings on an individual building basis or group level. They help you see the bigger picture and fine-tune your energy strategy.</p>



<ul class="wp-block-list">
<li>You can access up-to-date utility consumption measures with automatic data collection in the cloud. You save time and ensure that your data is accurate and verified.</li>



<li>The platform continuously monitors millions of data points across your facilities to catch inconsistencies, such as unexpected spikes in temperature or energy use. Early detection can prevent costly inefficiencies.</li>
</ul>



<p><strong>Ready to work on your energy strategy?</strong> <a href="https://kiona.com/contact-us/contact-sales/">Talk to us about Energy Target and Edge insights today</a> - let us show you the real impact of data-driven insights!</p>



<p><a id="_msocom_1"></a></p>

Simulate your way to energy efficiency with Energy Target

Learn more about Energinet

We relish telling stories from our partners. True experiences shared by experts about how they use Kiona products to boost their business and that of their customers. Check out stories from our partner network.

<p>"To meet the climate goals, we need to get the existing building stock to deliver the best indoor climate by using as little energy as possible. We need to automate technical systems to a much greater extent, and operating personnel must have good tools to help them monitor that everything is working," says Kjell Petter Småge, CEO of <a href="https://www.evotek.no/">the consulting firm EvoTek</a>.</p>



<p>EvoTek provides technical consulting services on the client side and uses <a href="https://kiona.com/products/energinet/" target="_blank" rel="noreferrer noopener">Energinet</a> as an analysis tool. Energinet's most important function is giving operating personnel a quick and easy overview of whether everything is working. EvoTek has also been involved in developing the software over the past 20 years.</p>





<h2 class="wp-block-heading" id="h-data-quality-is-high-on-the-agenda">Data quality is high on the agenda</h2>



<p>Optimization and sustainability reporting are high on the agendas of customers and property owners, and to succeed, you need the right data.</p>



<p>Magnus Østbye, Senior Advisor at EvoTek, knows all about data quality assurance. With 10 years of experience, he knows what it takes to get a successful project. He explains that EvoTek has a customer portfolio of approx. 15 million square meters, and through Energinet, customers monitor around 23,000 active metering points. The consulting customers include office buildings, schools, industry, shops, and shopping centers – where they are by far the largest.</p>



<p>"We are a unique company that specializes in advising clients on technical and environmental issues throughout the life cycle of the building. Everything from identifying the best solutions in the sketch/pre-project phase, following up through the construction phase and trial operation, and assisting the operating personnel throughout the building's operating phase. We need to have the facts on the table. To do that, we completely depend on a high level of expertise and a good system like Energinet," says Østbye.</p>





<p>"There is still a lot of manual handling of data and PDFs out there. We're working on collecting good data so that you can process it further, make calculations, and apply factors that make it usable. So having quality data flowing in has everything to do with success," he continues.</p>



<h2 class="wp-block-heading" id="h-the-reality-check-of-the-digital-and-physical">The reality check of the digital and physical</h2>



<p>Østbye explains that he solves 80-90% of the work himself with the help of one report. This shows the breadth and flexibility of the program. With a platform where everything is gathered, it's only where you need to work – and that's where you'll find all the information you need quickly and efficiently.</p>



<p>But you still have to physically go and review the building.</p>



<p>"The fact that everyone at Evotek is out in the field with the customer and sees the practical side of the building is at least as important as the data you see online. You need to know some technical facts about cabinets and panels and whether what you want to measure is actually consumption worth measuring. Then we systemize the data to get something useful out of it," he says.</p>



<p>Local operations staff receive daily and weekly reports with consumption figures to check that forecasts are being followed, look for deviations, and follow up on alarms.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2024/10/Energinet-water-vol-spectral-analyses-1-1024x563.png" alt="Energinet, EMS system" class="wp-image-57176"/><figcaption class="wp-element-caption"><em>Image: The navigation tree in Energinet gives you a quick overview of the status of your buildings and portfolio.</em></figcaption></figure>



<p>"In our experience, there is a lot of focus on colors and layout in the market, which is important to get an attractive system with good design. But it's of little value if the data in the system isn't of good enough quality, and this is where Energinet stands out as a proven and solid system.</p>



<p>"The biggest advantage lies in the transparency with which the system is structured. Users must be able to find information, logical expressions and recognize the data path from top to bottom. The system must be so user-friendly that if you want to learn, you should be able to become great at it. Of course, as consultants, we can help you there too."</p>



<p>General Manager, Kjell Petter Småge, agrees;</p>



<p>"We have highly qualified employees who focus on both HVAC technical systems and the technical-builder role. We help structure the system so that the operator gets the detailed information needed to do his job well. At the same time, those who want overall trends and the red and black numbers will also find what they are looking for," he concludes.</p>



<h2 class="wp-block-heading" id="h-practical-advice-and-technical-support-when-the-customer-gets-good-results-we-really-shine">Practical advice and technical support - "When the customer gets good results, we really shine."</h2>



<p>Senior Advisor Magnus Østbye further explains that it's a job well done when customers get better results.&nbsp;</p>





<p>He explains that many people may just choose a system based on price or that it was something they stumbled upon in a search without mapping their success factors. What is it that you need to improve? And are you getting the numbers you actually need?&nbsp;</p>



<p>"We use our customers' systems, but if we're going to be a reseller and support a system, it has to be the best. Many of our customers have ongoing framework agreements, and there is a reason why they stay. It's because the quality of the delivery has been good and because Kiona follows the market over time," says Østbye.&nbsp;</p>



<p>"Together with Kiona, we're constantly taking the temperature of what we think is coming, what we need to work on, and what is happening in the market. We work together to further develop software and determine how we meet new requirements and wishes. We want to be forward-thinking and continue to challenge ourselves."&nbsp;</p>



<p>"The combination of <strong>leading system and leading knowledge </strong>is clearly something that benefits our customers," he concludes.</p>

From data to action – EvoTek uses Energinet to meet reporting requirements

Love all things proptech? Get ahead on building automation with Kiona. On our blog, you will find content on automation suitable for newcomers and tech-savvy partners. Find blog posts, use cases and videos on everything from systems automation, machine learning and AI to Smart functions, Rest API, drivers and IoT for use in technical installations.

Building Automation

<p>Andreas Skälegård is an energy strategist at <a href="https://www.uddevallahem.se/">Uddevallahem</a> and a key person behind the real estate company's focus on energy efficiency with technology from several suppliers. More standardized and accessible products have contributed to Uddevallahem's daring leap to build its own ecosystem of products, systems, and platforms that all talk to each other – for <a href="https://kiona.com/products">open, flexible, and independent building automation</a> and energy management.</p>



<p>One factor making this all possible is open APIs and protocols and the ease with which different systems and platforms have been integrated.</p>





<h2 class="wp-block-heading" id="h-a-project-shaped-by-industry-challenges">A project shaped by industry challenges</h2>



<p>Uddevallahem and Kiona have collaborated for several years through our delivery of <a href="https://kiona.com/products/edge">Edge</a>. The collaboration has been proactive, and various challenges related to building operations have been discussed and analyzed.&nbsp;&nbsp;&nbsp;</p>



<p>One such challenge that emerged in 2023 was the decision by telecom operators on <a href="https://kiona.com/story/blog/update-to-lte-4g-2g-and-3g-networks-will-shut-down">the future decommissioning of 2G/3G networks</a>.</p>



<p>"We realized that we would need to invest in quite a lot of new hardware to protect our investment and ensure continued optimized operation even after the future shutdown. That's when the idea and ambition to find a software solution was born instead, with open APIs between the different platforms as an important cornerstone," says Andreas.</p>



<p>"This was in mid-2023, and we started the work sometime after that with Kiona and the other companies involved, who really got into the idea. Two milestones were set for the project, where milestone one meant we would have a couple of pilots integrated, tested, and operational before midsummer 2024. The final goal was to have all of Uddevallahem's buildings (already controlled by Kiona via the Edge Hub hardware) operational and ready before the end of September 2024, and we will succeed in that."</p>





<p>"It should be easy to integrate your system with functions from several suppliers. Since the pieces exchange data streams, we can change the address of the data flow and let it go to other suppliers and functions. <strong>Avoiding the lock-in effect gives us the security to dare to invest.</strong>"</p>



<h2 class="wp-block-heading" id="h-the-importance-of-open-apis">The importance of open APIs</h2>



<p>Technical installations and buildings require close monitoring and a clear overview to keep energy costs down and ensure smooth operation. To make this possible, systems and platforms need to be open and integrable to create opportunities for end customers with different needs and existing systems and suppliers.</p>



<p>Andreas Skälegård explains that the prerequisites for creating this type of ecosystem are that basically everything is based on code and data streams. A few years ago, various gateways, converters, collection units, and other hardware were required to be installed. This was both time-consuming and difficult to manage. Thanks to MQTT, we can run the data traffic cloud-to-cloud, and cloud-&gt;Uddevallahem's IT environment-&gt;cloud again. With code and data streams, you can scale up much easier and faster.</p>



<p>"All the puzzle pieces described above have been developed by different companies at different paces. They are industrialized and commercially available to all customers. <strong>What is "new" is that all the pieces have been put together into a system that works together and delivers better efficiency than the pieces individually.</strong> We've built our own ecosystem of independent pieces and got the most efficient control algorithms where everything is enabled by open APIs."</p>



<h3 class="wp-block-heading" id="h-so-what-advice-does-he-have-for-other-property-owners-who-want-to-connect-automate-and-digitize">So, what advice does he have for other property owners who want to connect, automate, and digitize?</h3>

"With open APIs and standard solutions, you avoid lock-in-effects – which creates security"

Guide to REST API

You can find the instructions here

<p>Energinet provides a convenient way to import meter data through its REST API. Through the API, you can send meter data directly into the system. We support many third-party software where we collect meter data from their APIs – including data from utility companies or other system suppliers. Energinet is capable of handling meter data from various sources. We consolidate all the data into a single central location, providing a unified perspective and the same look and feel.&nbsp;</p>



<p>Now, we have made sending data to Energinet via API easier than ever by letting users set it up themselves.  </p>



<p>You can now create API imports directly in Energinet, just as you could previously create e-mail imports. Generate your API tokens directly in the interface and decide which areas they should be valid for.   </p>



<p>You will find the API import in the Settings menu. You need to be a top-level admin user to create an API token.&nbsp;</p>



<p></p>

Send meter data to Energinet through API

<p>As a "small" public housing company with around 4,700 apartments, it can feel difficult to dare to invest in AI and digital solutions. Andreas Skälegård is an energy strategist at <a href="https://www.uddevallahem.se/" target="_blank" rel="noreferrer noopener">Uddevallahem</a> and a key person in the fact that the real estate company has nevertheless invested in energy efficiency with modern technology.</p>



<p>"In this context, Uddevallahem is a small property owner with little staff and no financial resources for development. We must rely on the commercial players' pre-developed services. For example, we can take advantage of Kiona's technology development, which has been going on for almost 20 years and whose development is passed on to all their customers, not just us," he says.</p>



<p>Much has happened in recent years regarding more standardized and accessible products, which has contributed to Uddevallahem now daring to build its own ecosystem of open platforms for building automation and energy management.</p>





<h2 class="wp-block-heading" id="h-the-pieces-of-the-system">The pieces of the system</h2>



<p>Uddevallahem has previously used <a href="https://kiona.com/products/edge">Edge</a> to control heating in their buildings with AI, so we were used to working together. The ecosystem they now have built consists of, in simple terms, a number of pieces of a puzzle. Key pieces are Schneider's SCADA platform EcoStruxure, which is connected to modern controllers/PLCs and temperature sensors in the apartments. Temperature is measured with either wired M-Bus or the wireless and unlicensed standard technology LoRaWan.</p>





<p><a href="https://lora-alliance.org/about-lorawan/" target="_blank" rel="noreferrer noopener">LoRaWan</a> has the advantage of being a radio standard with very good coverage. Uddevalla has four antennas covering the urban area and receives measurement data, even from "windowless basement rooms, according to Andreas Skälegård.</p>



<p>Uddevallahem's system architecture includes Schneider EcoStruxure, a SCADA platform that Edge, in this case, integrates with via an MQTT Broker. EcoStruxure subscribes to all updates made in Kiona MQTT and continuously pushes out changes to each building's own DUC/PLC.</p>



<p>A common example could be that Kiona's AI has made a new calculation on the heat curve, which is published to the MQTT Broker. EcoStruxure subscribes to updates from there, detects new data for a specific property, and enables updates to the building's connected DUC.</p>



<p>All in all, the connection between the different pieces of the puzzle was smooth and easy.</p>



<h2 class="wp-block-heading" id="h-mqtt-broker-acts-as-a-hub">MQTT Broker acts as a hub</h2>



<p>Kiona MQTT Broker – This feature works like OneDrive for data, where different stakeholders, users, and suppliers with authorization can work in the same "document" simultaneously.</p>



<p>The structure is based on the <a href="https://nodered.org/" target="_blank" rel="noreferrer noopener">Node-RED software</a>, a flow-based, low-code development tool for visual programming to connect hardware devices, APIs, and online services. By creating JavaScript functions in a browser-based interface, a flow editor has been set up that can be likened to an Excel sheet with tabs for different types of data. For example, there is a tab for indoor climate and another tab for control.</p>



<p>The MQTT Broker controls what EcoStruxure (SCADA) should do in each building.</p>



<figure class="wp-block-image size-full"><a href="https://kiona.com/app/uploads/2024/09/Ecostructure-Uddevallahem-illustration_final.png"><img src="https://kiona.com/app/uploads/2024/09/Ecostructure-Uddevallahem-illustration_final.png" alt="Sketch of the building automation ecosystem / integration" class="wp-image-55744"/></a><figcaption class="wp-element-caption"><em>Illustration: Sketch of ecosystem / integration</em></figcaption></figure>



<h2 class="wp-block-heading" id="h-how-the-intelligence-is-used">How the intelligence is used</h2>



<p>Temperature readings from each apartment constantly flow in, and the data model automatically learns, via AI and Machine Learning, how the house feels and behaves and how thermally sluggish it is. It also takes in parameters such as date and time and local weather. Edge transmits the data via DUCs at the heating stations and pairs it with measured temperatures in the apartments. The data goes in both directions and teaches the system what temperature to send out.</p>





<p>He also believes that having the calculations, or algorithms for the setpoint calculations, in an external cloud, as Kiona does, has several advantages. He says that vendors who build their technology in this way can be very agile in developing the algorithms and can add more inputs from other data sources. They can also modify the algorithms so that different input parameters have more or less impact on the setpoints.</p>



<p>"Kiona develops the algorithms in its own IT environment. There is no need to transfer programs or updates to the customers, which always takes time before implementation, and time is money. All this makes the system development cost-effective and, not least, faster to implement in more buildings."</p>



<p>In addition to having the calculations "in the cloud," the service includes a visual block model of Uddevallahem's various buildings, which the system controls. The 3D models illustrate everything clearly and show each apartment temperature sensor as a small dot in different colors: blue, green, or red, depending on the measured value.</p>



<p>You can turn the model upside down and examine the indoor climate over time. This provides strong visual feedback that can translate the theoretical into the concrete.</p>



<h2 class="wp-block-heading" id="h-the-results">The results</h2>



<p>The project will be completed in early fall 2024 by connecting about half of Uddevallahem's buildings to the ecosystem, a process done at the push of a button.</p>



<p>"It will have a major impact on how we at Uddevallahem work with automation and efficiency in our buildings," says Andreas Skälegård.</p>



<p>This approach is based on code and does not require hardware installation as needed before. Code is much faster to implement for a heating center and then easily repeated for ten more buildings, rather than ordering electricians to install hardware with a low repetition rate. It also offers several advantages, such as implementing updates directly and automatically, including injecting AI algorithms for energy optimization. <strong>In addition, an ecosystem that is dynamic, flexible, and scalable has been created</strong>.</p>

Build ecosystems with independent pieces – get the most efficient control algorithms

Get in toucht!

Want to know more about how you can use the 3D function?

<p>Indoor temperatures in apartment buildings can vary widely. Behavior, age, the number of residents in the apartment, and personal preferences for indoor temperature are factors affecting heat distribution. Technical factors such as old thermostats, imbalances in heating or ventilation systems, deficiencies such as the quality of windows and insulation also have an impact. Even if the buildings are built in the same way and area, they will have different conditions in terms of external influences.</p>



<p>The wind can affect one side of the building while creating a negative pressure on the opposite side, resulting in a natural increase in ventilation. One side of a building is probably more exposed to sunlight, and depending on whether or not there is any sun-shading, the impact on the building will be different. These factors will affect the indoor comfort of the apartments and require measures to adjust the temperature in the building.</p>



<h2 class="wp-block-heading" id="h-pinpoint-the-problematic-areas">Pinpoint the problematic areas</h2>



<p>Edge has a function that can display indoor temperature and humidity at the apartment level in a 3D model. The 3D view makes it easier to see the heat distribution throughout the building. You can quickly see which staircase, floor, or wall has deviations in temperature or humidity. This knowledge helps to detect any faults in the building envelope or ventilation system, ensure the indoor temperature of the building, and identify any imbalances in the heating system.</p>



<h3 class="wp-block-heading">Color-coded indications</h3>



<p>The 3D model shows the sensor temperature compared to the desired indoor temperature in colored dots. Green indicates the temperature is within the desired range, and red or blue means the temperature is above or below the desired range. The indoor climate changes over time, so by using the playback function, you can see how the temperature has changed over time. You can also rotate and view the 3D model from different angles, which is demonstrated in the video below.</p>



<figure class="wp-block-video"><video autoplay controls src="https://marketing.kiona.com/hubfs/Video/Edge%203D%20building%20.mp4"></video></figure>





<h2 class="wp-block-heading">High humidity makes for colder apartments</h2>



<p>Of course, a building's humidity is linked to outdoor humidity, reflecting the feeling in the apartment. In high humidity, indoor temperature appears colder and more sensitive to,e.g., drafts. Humidity can also be measured and visualized in our 3D model, reflecting how well ventilation works in the apartments. You can quickly identify anomalous readings in individual apartments. Absolute humidity: Orange indicates the driest sensor, while blue indicates an absolute humidity higher than +2 g/m³ relative to the driest sensor.</p>



<h3 class="wp-block-heading">Log problem apartments with indoor sensors</h3>



<p>We also offer mobile collection units with ten indoor sensors for temporarily logging temperature and humidity. Use the sensors to log apartments with problems or control indoor temperature and humidity. All measurements are presented and reported in Edge and the mobile app. Edge can import the most common indoor sensors on the market with open data and several external brands to monitor the temperature and humidity distribution in the house's apartments.</p>

Heat distribution in 3D and better building knowledge with Edge

Become a partner!

Want to join the team?

<h2 class="wp-block-heading" id="h-soe-konsult-certified-partners-can-work-independently-with-few-lock-in-effects">SÖE Konsult: – Certified Partners can work independently with few lock-in effects.</h2>



<p><a href="https://soekonsult.se/" target="_blank" rel="noreferrer noopener">SÖE Konsult</a> has installed <a href="https://kiona.com/products/web-port" target="_blank" rel="noreferrer noopener">Web Port</a> for customers all over Sweden since 2019. They help building owners and industries with digital infrastructure and ensure that there is a common thread between sensor and data platform.</p>



<p>As impartial consultants, they only recommend what is most beneficial to the customer, be it one of our solutions or something completely different.</p>





<p>Johan Geiborg, who co-founded SÖE five years ago, can see a development in the industry. While one previously was locked in regarding building automation solutions, <strong>people now want greater flexibility and the ability to choose which providers and services to use</strong>.</p>



<p>"Kiona is a player that is centralized and open with its systems, enabling conversion to an industry standard," he concludes.&nbsp;</p>



<h2 class="wp-block-heading" id="h-norddisk-with-close-cooperation-we-have-managed-to-lift-ourselves-up-compared-to-our-competitors">NordDisk: – With close cooperation, we have managed to lift ourselves up compared to our competitors.</h2>



<p><a href="http://www.norddisk.no/" target="_blank" rel="noreferrer noopener">NordDisk</a> has known about <a href="https://kiona.com/products/iwmac" target="_blank" rel="noreferrer noopener">IWMAC, our SCADA for cooling and refrigeration</a>, since the dawn of time and has used the system in supermarkets since the early 2000s.</p>





<p>As a total supplier of services and equipment within refrigeration, freezing, and air conditioning, they tailor solutions and take on projects from A to Z.</p>



<p>"We see it as one of our strengths that we have a short service path between suppliers, customers, and partners. With close cooperation, we have managed to lift ourselves up compared to our competitors. We are therefore very grateful for the Kiona partnership," Korsnes concludes.</p>



<h2 class="wp-block-heading" id="h-bravida-finland-oy-lahti-we-found-what-we-needed-with-an-easy-to-use-platform-and-open-technology">Bravida Finland Oy Lahti: – We found what we needed with an easy-to-use platform and open technology.</h2>



<p>Bravida is a leading automation company specializing in electrical building technology, centralized building automation, and maintenance. Their <a href="https://www.bravida.fi/yhteystiedot/suomi/lahti/" target="_blank" rel="noreferrer noopener">Finland department in Lahti</a>  became a partner in 2022 and is certified in Web Port.</p>



<p>"For years, I was on the hunt for a building monitoring software that would allow me to manage automation brands from various manufacturers. I found what I needed in Web Port: its pricing is transparent, the platform is easy to use, and the technology is open," says Technical director Jari Niemelä.</p>



<p>Their services were brand-dependent in the past, but today, they can offer the same services for multiple device configurations.</p>





<p>He says the platform is robust and highly functional, making managing customers' property portfolios easier. And when they don't constantly have to switch monitoring views between different brands, their work efficiency also improves.</p>



<h2 class="wp-block-heading" id="h-showcase-your-expertise">Showcase your expertise</h2>



<p>Anyone interested in becoming a <a href="https://kiona.com/solutions/for-partners" target="_blank" rel="noreferrer noopener">Kiona Certified Partner</a> receives training to set up our systems safely and efficiently. And, of course, we always recommend that end customers use one of our Certified Partners.</p>

3 partners share – about their certification and chosen integration solution

Integration guide

Check out our tutorial that how to set up integration to send measurements from Web Port to Energinet

<h3 class="wp-block-heading" id="h-web-port">Web Port</h3>



<p>Web Port is our independent building integration system. It combines all data, technical equipment, and systems, from your properties with data from third-party applications and other parts of an organization. You can easily use the same system for all projects, big or small, locally in the building and in the cloud.  </p>



<h3 class="wp-block-heading" id="h-energinet">Energinet</h3>



<p>Our energy management system, Energinet, offers a user-friendly experience and provides easy setup. It allows you to collect relevant building data and convert it into useful reports that show when your power peaks occur so that you can reduce them by optimizing energy use. Energinet is a valuable tool for reducing costs, lowering environmental impacts, ensuring compliance, and improving overall operational efficiency throughout your building portfolio. </p>



<h3 class="wp-block-heading" id="h-combine-web-port-and-energinet">Combine Web Port and Energinet</h3>



<p>Combining these two systems gives you an invaluable tool for flawless building and energy management. Web Port handles your buildings' technical equipment systems to gain complete control of your plant, while Energinet shows how the building performs and whether energy use is soaring. One building is performing perfectly, but another isn't. </p>





<h3 class="wp-block-heading" id="h-integrate-with-ease">Integrate with ease</h3>



<p>Choose what data you want to move and send it to Energinet through API and send data in any combination you want. Simply filter the information tag by tag to determine what is relevant and should be included in the reports. You can easily handle the integration yourself since our platform already has built-in API connections.We have made the integration even easier for you with a step-by-step guide. </p>



<h3 class="wp-block-heading" id="h-complete-and-affordable">Complete and affordable</h3>



<p>Energinet offers a complete Energy Management System. Its effortless integration with Web Port and affordable startup cost can also complement your current EMS, effectively handling challenges typical systems may overlook. </p>

Web Port - Energinet platform integration

Get in touch with our sales team to learn more.

Interested in heat recovery for your business?  

<p>Today, most cooling systems are equipped with heat recovery. Heat recovery refers to capturing and reusing waste heat that would otherwise be lost to the environment. After the primary function of the cooling (or heating) capacity has been performed, the excess heat can be reused to either improve the efficiency of the heat exchange process or used elsewhere.</p>



<p>For example, by taking care of the cooling systems' heat recovery, the excess energy can heat the store and hot water instead of being cooled on the roof. This process will reduce the need to buy electricity from the grid and provide a better operating economy. The savings in energy costs can be as much as 30% when switching to carbon dioxide refrigerant.&nbsp;</p>



<h2 class="wp-block-heading" id="h-improved-energy-efficiency">Improved energy efficiency </h2>



<p>Understanding heat recovery and regeneration is essential for improving energy efficiency and sustainability in various sectors. Implementing these techniques can lead to significant economic and environmental benefits. Unfortunately, many do not have good enough systems to notify them or override their heat regenerator if a need elsewhere in the building appears.&nbsp;</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2024/07/IWMAC-heat-recovery-1.png" alt="Cooling unit data panel in IWMAC." class="wp-image-55245"/><figcaption class="wp-element-caption">Image: Cooling unit data panel in IWMAC.</figcaption></figure>





<h2 class="wp-block-heading" id="h-let-iwmac-and-it-s-smart-functions-help-you">Let IWMAC and it's smart functions help you</h2>



<p>Heating a store can be expensive. Therefore, it's essential to have a heat recovery unit that operates only when needed. With its smart function <a href="https://kiona.com/products/iwmac/smart-functions/forecast-based-control">forecast control </a>and heat recovery, IWMAC ensures you can extract as much excess heat as possible from refrigeration machines. Through adjustments, grocery stores can harness the excess energy from refrigerated counters and convert it into heat.</p>



<p>It has plenty of smart functions, like alarm monitoring. If the heating or cooling system is using an unusual amount of energy, you can receive alarms of non-conformances. With<a href="https://kiona.com/products/iwmac/alarm-monitoring-24-7"> Alarm Monitoring 24/7</a>, we will help you filter and handle the alarms and inform you only when a critical alarm occurs.</p>



<p><a href="https://kiona.com/products/iwmac/smart-functions/smart-guard">The smart guard</a> ensures that you use less energy and pay less than necessary. It also monitors your consumption minute by minute and ensures that you don't exceed your limits.</p>



<p>IWMAC is our SCADA system, providing a hybrid web-based solution to manage all your technical installations, including refrigeration, freezing, buildings, and manufacturing. The fully independent platform can integrate all technical systems regardless of brand, supplier, or age.</p>



<p></p>

Is your excess heat going up in smoke?

Speak to one of our experts

Want to know how you can use our solutions to improve your air quality?

<p>If you've ever stepped into a room where the air hangs heavy, you've felt how air, or more correctly; bad air, can steal both your energy and focus. Having a good indoor climate goes beyond mere temperature control and can be described as having plenty of "fresh air" without harmful pollutants.</p>



<p>As an employer or building manager, you are responsible for ensuring a safe environment. That means adhering to regulations to protect the health of employees, tenants, and visitors.</p>



<p>That includes securing the correct air quality.</p>



<h2 class="wp-block-heading" id="h-what-is-a-good-indoor-climate">What is a good indoor climate?</h2>



<p>A healthy indoor climate has fresh air, moderate temperature, and no harmful radiation.</p>



<p>Indoor air is, by definition, contaminated air from the outside. Think of it: what we breathe inside is really a mix of outdoor air, and pollutants from construction materials, people, machines and other things that one finds indoors. With today's well-insulated buildings, these pollutants can linger if there aren't systems to remove them. Thats why, at the heart of every healthy indoor climate, is an efficient ventilation system.</p>



<h3 class="wp-block-heading" id="h-consequences-of-bad-indoor-air-quality-iaq">Consequences of bad indoor air quality (IAQ)</h3>



<p>The most common cause of poor air quality is that the building has an old or poorly maintained ventilation system.</p>



<p>Poor ventilation traps pollutants like carbon dioxide (CO₂), volatile organic compounds (VOCs), and particulate matter, leading to health risks and decreased productivity. Because of this, various rules and regulations have been established by the European Union, the World Health Organization (WHO) and others at both international and regional levels.</p>





<h2 class="wp-block-heading" id="h-requirements-for-ventilation-and-air-quality-in-commercial-buildings">Requirements for ventilation and air quality in commercial buildings:</h2>



<p>Different requirements for ventilation must be met for buildings in different parts of the world.</p>



<p><strong>A general rule</strong> is that a building's ventilation must be adapted to the number of people using the building, pollution level, and moisture in the rooms. Pollution in harmful concentrations is prohibited, as this can be a health hazard.</p>





<p>Workrooms and staff rooms must be designed and furnished to have a satisfactory climate regarding temperature, humidity, drafts, and air quality.</p>



<ul>
<li>The air quality in areas where workers stay must have a proper oxygen content.</li>



<li>Ventilation systems must be equipped with an error notification, if necessary, for the health of the employees.</li>



<li>Underground areas, where access is permitted, must have a good supply of fresh air.</li>
</ul>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2024/05/ndoor_climate_and_air_quality_inline_blog_700x400_x2.webp" alt="Large air conditioner" class="wp-image-53942"/><figcaption class="wp-element-caption">A large and efficient air conditioner is important inside a building, providing optimal cooling to maintain a comfortable indoor environment. Photo by: MYDAYcontent </figcaption></figure>



<h3 class="wp-block-heading" id="h-european-guidelines">European guidelines:</h3>



<p>The European framework, or ventilation guidelines, emphasizes a holistic approach. A key aspect of these guidelines is the specification of minimum ventilation rates necessary to maintain healthy indoor environments. For example, the guideline proposes that commercial buildings must meet an average ventilation capacity of&nbsp;<strong>7 L/s per person plus&nbsp;0.7&nbsp;L/s&nbsp;per m2 floor area</strong>, or alternatively&nbsp;<strong>CO₂ concentrations of 900-1200 ppm</strong>, depending on occupant density. (<a href="https://www.rehva.eu/fileadmin/user_upload/2023/EPBD_IEQ_Guidance.pdf" target="_blank" rel="noreferrer noopener">REHVA, 2023</a>).&nbsp;</p>



<h3 class="wp-block-heading" id="h-ashrae-standard-62-1-a-global-benchmark">ASHRAE Standard 62.1: A global benchmark</h3>



<p>While focusing on the EU, it's beneficial to reference the ASHRAE Standard 62.1, which serves as a benchmark internationally. This standard outline minimum ventilation rates in commercial buildings and suggests that <strong>ventilation rates during occupancy should never be below 4 L/s per person</strong>, ensuring the dilution of indoor pollutants. For good indoor air quality, ASHRAE recommends the CO₂ concentrations to be at or below 1000 ppm in schools, and 800 ppm in offices. (<a href="https://www.sciencedirect.com/topics/engineering/minimum-ventilation-rate" target="_blank" rel="noreferrer noopener">ScienceDirect</a>).</p>



<p>How do you know if your air quality is good enough? How do you improve it?</p>



<h4 class="wp-block-heading">To meet guidelines and provide sufficient fresh air, you should:</h4>



<ul>
<li>Look for areas where there is no natural ventilation (open windows, doors, or vents) or mechanical ventilation (fans or ducts bringing air in from outside).</li>



<li>Identify areas that feel stuffy or smell bad.</li>



<li>Regularly inspect and maintain HVAC systems.</li>



<li>Use air quality sensors to monitor levels of CO₂, VOCs, and particulate matter. Many of our customers utilizes <a href="https://www.airthings.com/en/" target="_blank" rel="noreferrer noopener">Airthings sensors</a>, for instance. (<a href="https://kiona.com/solutions/ready-certification" target="_blank" rel="noreferrer noopener">Ready-certified equipment</a>).</li>
</ul>



<p>Monitoring CO₂ levels, VOCs, particulate matter, and humidity can help improve health and productivity while also ensuring your HVAC system is operating efficiently.&nbsp;&nbsp;</p>



<p>With the correct data you will find avenues for improvement. While wireless sensors help address air quality issues, integrating these with an <a href="https://kiona.com/products" target="_blank" rel="noreferrer noopener">open building automation software</a><strong> </strong>can offer better insights into the overall health of buildings – and the air we breathe.&nbsp;</p>

Indoor climate and air quality in commercial buildings – what rules apply?

Want to try IWMAC for your cooling systems?

<p>Tired of sweating through the summer? When scorching summer temperatures set in, you're not the only one struggling to make it through the day. The hotter the weather, the harder your refrigeration system (and air conditioning system) must work, increasing the risk of equipment breakdowns.</p>



<p>These systems are essential for maintaining the quality and safety of perishable goods, but the heat can push them to their limits.</p>



<p><strong>On average, three times as many alarms go off during the summer</strong>, and the high temperatures make it crucial to maintain consistent product quality, prevent temperature fluctuations, and avoid ingredient spoilage.</p>



<h2 class="wp-block-heading" id="h-beat-the-heat-with-proper-maintenance">Beat the heat with proper maintenance</h2>



<p>The maximum cooling load usually occurs during summer. This is because the heat places a substantial load on these systems, compelling them to work harder and longer to maintain optimal temperatures.</p>



<p>To fortify your refrigeration systems against the summer heat, proactive maintenance is paramount. Waiting until the hot conditions trigger an unexpected breakdown is a costly gamble. Instead, prioritizing regular maintenance before the onset of summer ensures that your equipment is in optimal condition to weather the seasonal demands.</p>





<p>Of course, proper servicing is best left to the professionals. Don't have a maintenance schedule yet? See why you should – and <a href="https://kiona.com/our-partners" target="_blank" rel="noreferrer noopener">get help from one of our Certified Partners near you.</a></p>





<h2 class="wp-block-heading" id="h-beware-of-product-quality-invest-in-monitoring">Beware of product quality: invest in monitoring</h2>



<p>Even on the year's hottest day, you must maintain consistent product quality, prevent temperature fluctuations, and avoid ingredient spoilage. Modern building- and monitoring systems can alert you and your staff immediately if something is wrong with your refrigeration units.</p>



<p>Customers with <a href="https://kiona.com/products/iwmac" target="_blank" rel="noreferrer noopener">IWMAC</a> receive a notification when an alarm is triggered. If the temperature – or whatever you want to measure – goes above or below the set limit value, the system automatically notifies you. This will help you minimize food loss since you have limited time to restore the appropriate temperature before it all must be thrown out.</p>



<p><em>Remember: this time frame can be even shorter with higher temperatures.</em></p>



<h2 class="wp-block-heading" id="h-more-small-things-that-can-help-keep-your-refrigeration-systems-in-tip-top-shape">More small things that can help keep your refrigeration systems in tip-top shape</h2>



<p>Don't forget that seemingly small adjustments can make a big impact. Simple practices, such as keeping refrigerator and freezer doors closed and ensuring proper sealing, play a big role in conserving energy and maintaining consistent temperatures.&nbsp;</p>



<p>And<strong> beware of systems working against each other</strong>—high humidity conditions can impact air-cooled refrigeration systems just as much as high temperatures. Coordinate the ventilation and refrigeration systems to <em>complement </em>rather than work against each other.</p>

Peak season for product loss: how do you cope with the heat?

Want to know more about the features of Energinet?

<p>At Kiona, we understand the importance of having access to complete data and insights to make informed decisions. Energinet is our energy management system (EMS), developed in collaboration with customers and energy advisors to provide a solution that can meet anyone's needs.</p>



<p>It adapts to all sectors, including property, industrial, power, farming, and transport, providing a complete solution for managing energy consumption and enhancing efficiency. Our platform offers a hassle-free setup, user-friendly interface, and access to essential reports with all critical figures needed to reach your sustainability goals.</p>



<h2 class="wp-block-heading" id="h-control-your-data-sources-and-gain-control-of-the-sustainability">Control your data sources and gain control of the sustainability</h2>



<p>One of the best features is the possibility of tailoring your reports, analyses, and dashboards to unlock the information your company needs.</p>



<p>Energinet allows you to easily monitor energy consumption, forecast trends, and analyze waste management strategies. It also collects essential building data, pinpoints when energy peaks occur, and enables you to reduce them through optimized energy use.</p>





<h2 class="wp-block-heading" id="h-efficiency-through-dynamic-solutions">Efficiency through dynamic solutions</h2>



<p>We can guarantee a complete overview of energy data and consumption. Whether you're managing a building or an industrial facility, our adaptable platform equips you with the insights you need to measure performance effectively.</p>



<p>You can easily set specific energy targets for your meters or buildings, track trends and receive instant alarms for deviations, establish performance benchmarks, and fine-tune your energy strategies.</p>



<h2 class="wp-block-heading" id="h-easy-onboarding-of-new-buildings-and-meters">Easy onboarding of new buildings and meters</h2>



<p>Our straightforward tool makes it easier to onboard new buildings and meters to your portfolio without complex processes. With unmatched meter flexibility, including the option to create custom meter types, you have complete control over the data you collect and analyze.</p>





<h2 class="wp-block-heading" id="h-open-and-user-friendly-for-your-convenience">Open and user friendly for your convenience </h2>



<p>We are committed to creating open solutions, and Energinet is an excellent example. With it, you can easily integrate with external systems, import data through files, or manually enter meter readings. We collect data from third-party software, which receives meter data from their APIs – including data from utility companies or other system suppliers.</p>



<p>Transferring data from other Kiona products, such as <a href="https://kiona.com/products/iwmac/">IWMAC</a> or <a href="https://kiona.com/products/web-port/">Web Port</a>, is a walk in the park with API connections already built into our platform. When data comes in from various systems, it can be frustrating to create reports and extract the data you need at any moment. You get a user-friendly interface that consistently presents all data regardless of the source.</p>

Get ahead of energy efficiency and sustainability with Energinet

<p>It can be challenging to create compatible software that provides advice so that the system owner can make strategic business decisions. That's where <a href="https://soekonsult.se/">SÖE Konsult</a> comes in, guiding building owners to automation solutions that help them achieve financial and climate goals.</p>





<p>"We help property owners and industries set requirements for digital infrastructure, where the OT solutions (Operational technology) are connected to the company's IT system. We ensure a common thread between sensor and data platform," says Johan Geiborg, founder of SÖE Konsult.</p>



<p>He thinks that many customers have difficulty getting a solution presented in an informative way by contractors today. They try to act as an independent party that evaluates different software and applications without any preferences regarding the systems they recommend.</p>





<h2 class="wp-block-heading" id="h-securing-the-best-digital-infrastructure-for-customers">Securing the best digital infrastructure for customers</h2>



<p>Part of the job is to closely dialog with the building owner throughout the process, from the request about what the system should do to setting requirements in procurement and implementation, and make sure that the thoughts they had beforehand are also carried out and match the end result.&nbsp;&nbsp;</p>



<p>Along the way, you test things and make sure it's the best solution. You can set up APIs for the interfaces that create a common thread in the chain of reliable data. Those who work at SÖE Konsult have a background in IT as software developers and programmers or have worked with development in real estate and industrial automation.</p>



<p>"We verify that it is the best solution and do not set requirements by simply believing something," says Johan Geiborg, who explains that the main reason customers hire them is that they create control throughout the process and verify the data that the systems generate.</p>



<p>The customers include several major real estate companies such as Vasakronan, Örebrobostäder (ÖBO), Helsingborgshem, Rikshem, Uppsalahem, and Higab. Among other things, SÖE is involved in <a href="https://en.elfack.com/2020/06/tamarinden-swedens-smartest-district/">ÖBO's exciting energy-sharing project in Örebro's Tamarinden district</a>. They have set requirements for designing an information platform to visualize the area's energy flow system independently.</p>



<h2 class="wp-block-heading" id="h-digitalization-needs-to-be-a-long-term-plan">Digitalization needs to be a long-term plan</h2>



<p>There are many good digital initiatives and pilots, but fewer succeed in maintaining their ambitions over time. Projects often depend on individuals, and initiatives fall apart if the person leaves.</p>



<p>"The key to a successful digital journey is for the board and management team to adopt a company-wide plan, regardless of who is employed in the company. It should include the entire company so that everyone understands why they are digitalizing, and the unique project decisions made should be in line with the company's goals and ambitions."</p>



<p>Among the companies that invest wholeheartedly, several of them have come a long way on their digital journey, and the "hot" thing now, according to Johan, is to take advantage of all the data that comes from the systems and create even more systems benefits with the help of AI.</p>



<p>By transferring data from the building into an IT environment, you want to utilize AI's analytical ability to make decisions using machine learning and self-learning algorithms. In this way, the building system or machine in question is optimized using its own data and that of the outside world.</p>



<h2 class="wp-block-heading" id="h-scalable-and-flexible-building-automation-solutions-are-important">Scalable and flexible building automation solutions are important</h2>



<p>Before,&nbsp;many suppliers and contractors wanted to create optimization functions and systems locally.&nbsp;Now, it is about doing the "right" optimization locally to create scalability in the systems. They also want more flexibility in choosing which AI providers or services to use.</p>



<p>"AI services are becoming so common that customers want to be able to replace one AI provider with another based on pricing models, what is most profitable, and what control works best for them. Therefore, it is very important for companies that the digital infrastructure is scalable."</p>



<p>As an impartial consultant, SÖE collaborates with us, which means that they evaluate, analyze, and recommend our solutions, including <a href="https://kiona.com/products/web-port">Web Port</a> and&nbsp;<a href="https://kiona.com/products/energinet">Energinet</a>,&nbsp;<strong>when it fits and makes the most sense for the customer</strong>.</p>





<p>SÖE has been working with Web Port for a long time and appreciates the possibility of interfaces and communication possibilities with other systems to create efficient and functional digital infrastructures for customers. Energinet is a newer application, and the hope is that it will show the energy monitoring clearly and visualize it in the same concrete way as Web Port does.</p>

SÖE Konsult only recommends what provides the most benefit

<p>"As control and readings become centralized and available remotely, the risks of external attacks also increase. That can lead to major consequences for tenants and property owners – but also everyone who does work in the building, including suppliers and partners of various kinds," says Jon Åkerström, CPO at Kiona.</p>



<p>"If we look at the number of integrated systems and installed equipment that a building has today compared to ten years ago, you quickly realize why they are a more attractive target for hackers than before. The amount of data will not decrease in the future either, rather the opposite."</p>



<h2 class="wp-block-heading" id="h-outdated-or-forgotten-equipment-can-be-a-bigger-security-risk">Outdated or forgotten equipment can be a bigger security risk</h2>



<p>Add to that the clear trend of integrating and connecting different systems, and that the aggregated ecosystem in real estate is getting bigger and bigger, which in turn means increased requirements for security in the platforms and products used. John-Helge Gantz, Information Security Manager at Kiona, explains that attacks can take many different forms and that hackers are very creative.</p>



<p>"In the ever-changing cybersecurity landscape, threats can manifest in the most unexpected and seemingly absurd ways, often taking organizations by surprise. Like water, they find the path of least resistance and exploit it. That's why cyberattacks often target, for example, outdated or forgotten equipment, or even nearby buildings that share a network or physical location with higher-value corporate targets," he says.</p>





<p>"For example, it's entirely possible for someone to break in and disconnect measuring equipment used to detect leaks in a building or raise the temperature of monitored refrigerated counters in grocery stores, resulting in significant food waste. This in itself may not be so dangerous, but it shines a light on the challenges that need to be addressed," John-Helge continues.</p>



<p>"It is important to remember that no security solution is stronger than its weakest link, which often happens to be us humans. The area that we see the real estate industry has some way to go is traditional IT, such as network security and communication security."</p>



<h2 class="wp-block-heading" id="h-iot-devices-a-challenge-for-data-security">IoT devices – a challenge for data security</h2>



<p>He also highlights the growth of the <a href="https://kiona.com/story/blog/smart-buildings-and-iot" target="_blank" rel="noreferrer noopener">Internet of Things (IoT)</a> as a risk factor. Whether it's a seemingly innocent meter or someone's IoT lighting system, the potential consequences underscore a deeper problem.</p>





<p>"These devices, often perceived as harmless, inadvertently serve as potential entry points into interconnected networks. Maintaining the integrity of networks and infrastructure is a difficult task, as we face the growing challenge of protecting our increasingly interconnected world."</p>



<h2 class="wp-block-heading" id="h-the-6-key-cybersecurity-trends-that-building-owners-should-monitor-and-address">The 6 key cybersecurity trends that building owners should monitor and address</h2>



<h3 class="wp-block-heading" id="h-1-network-segmentation">1. Network segmentation:</h3>



<p>An essential part of improving cybersecurity is to work with network segmentation. Network segmentation in computer networks involves dividing a computer network into sub-networks, each of which is a network segment. The benefits of such splitting are to reduce or limit the attack's impact, as a hacker can only access part of the network, not all of it.</p>



<h3 class="wp-block-heading" id="h-2-zero-trust">2. Zero trust:</h3>



<p>This security model assumes that no user or device should be trusted and requires authentication and authorization for all access.</p>



<h3 class="wp-block-heading" id="h-3-cloud-security">3. Cloud security:</h3>



<p>With the increased use of cloud services, organizations must address unique security challenges related to data breaches and unauthorized access.</p>



<p><em>Remember: We have </em><a href="https://kiona.com/story/blog/simplified-login-and-strengthened-security-sso" target="_blank" rel="noreferrer noopener"><em>Single Sign-On (SSO) between all our products</em></a><em>, giving you a unified login and strengthened security.</em></p>



<h3 class="wp-block-heading" id="h-4-data-privacy">4. Data privacy:</h3>



<p>Regulations such as <a href="https://gdpr.eu/what-is-gdpr/" target="_blank" rel="noreferrer noopener">GDPR</a> and CCPA emphasize the need to protect personal data. Property owners should establish data processing agreements (DPAs) with suppliers.</p>



<h3 class="wp-block-heading" id="h-5-ai-and-ml">5. AI and ML:</h3>



<p>These technologies can help identify security threats but also bring their own security risks.</p>



<h3 class="wp-block-heading" id="h-6-multi-factor-authentication-mfa">6. Multi-factor authentication (MFA):</h3>



<p>Implementing multi-factor authentication (MFA) is no guarantee of protection, but it provides an extra layer of security and reduces the likelihood of breaches due to human error and trust.</p>



<p>For us at Kiona, security is paramount. That's why <strong>MFA is integrated into all our solutions</strong>, making investing in our platforms safe.&nbsp;</p>

Creative hackers – what you who manage buildings should be aware of

Try the online demo

Want to learn more about Web Port?

<p><a href="https://kiona.com/products/web-port/">Web Port</a> isn't your run-of-the-mill system – it's designed for building integrators who crave flexibility and efficiency.</p>



<p>"Back in 2011, when we created what later became Web Port, we wanted to make a building integration solution that was completely open in terms of hardware, code standards, drivers, and APIs. Since then, Web Port has been developed with our partners and can today, a decade later, be described as one of the most flexible solutions out there," says Joakim Nilén, Product Manager at Kiona and one of the founders of Web Port.</p>



<p>The mindset has always been the same: we don't want solutions that "lock" partners and end customers into one service provider.</p>





<p>"We have no hidden agenda, so you can choose the system or component that best suits your customers," he continues.</p>



<h2 class="wp-block-heading" id="h-features-that-support-easier-projects-and-faster-roll-out">Features that support easier projects and faster roll-out</h2>



<p>Nilén emphasizes that Web Port is the perfect choice for automation partners, highlighting its modular design that caters to integrators. With a focus on customization and efficiency, Web Port lets partners create tailored solutions for their projects.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2024/04/Web-Port-HMI-editor-inline_blog_image_700_x_400_x2.webp" alt="Web Port HMI editor for building integrations" class="wp-image-53229"/><figcaption class="wp-element-caption">Photo: Create the ideal HMI for your project with Web Port's drag-and-drop editor.</figcaption></figure>



<p>At the core of Web Port's appeal lies its tailor-made approach:</p>



<ul>
<li><strong>Flexibility at its core:</strong> Web Ports modular design lets partners customize solutions, add new features, and handle changing project requirements effortlessly.</li>



<li><strong>Ready to scale:</strong> As projects grow, Web Port evolves with you, ensuring seamless scalability for partners.&nbsp;&nbsp;</li>



<li><strong>Drag-and-drop magic:</strong> Using Blockly, partners can create scripts effortlessly, regardless of their coding background.</li>



<li><strong>Visual development:</strong> Partners can visually design projects, add bespoke functionalities, and generate code snippets seamlessly within the web interface.</li>
</ul>





<h2 class="wp-block-heading" id="h-a-worthwhile-investment">A worthwhile investment</h2>



<p>"The ever-increasing focus on sustainable practices means that customers are more interested in investing in solutions to improve their buildings' energy efficiency and management. To achieve this, more transparency and easier access to data is a prerequisite." Nilén continues.&nbsp;&nbsp;&nbsp;</p>



<p>Luckily, we and our partners have focused on that for years.&nbsp;&nbsp;</p>



<p>"We are seeing an increased use of standard solutions, wireless technologies, and open systems. That will benefit both service partners and end-customers in the long term," he concludes.</p>



<h3 class="wp-block-heading" id="h-find-a-web-port-partner">Find a Web Port partner</h3>



<p>Are you curious about what a Web Port SCADA setup looks like in one of our partner's platforms? <a href="https://kiona.com/our-partners">See our list of certified Web Port partners</a>.</p>

Meet Web Port: the answer to flexible building integrations

Silje Moan

Contact us

Don't just manage your buildings – optimize them.

<p>In the world of technical building management and integration, three key systems often work together to ensure efficient operations: Building Management Systems (<strong>BMS</strong>), Supervisory Control And Data Acquisition (<strong>SCADA</strong>), and Energy Management Systems (<strong>EMS)</strong>. Let's look at how they fit together.</p>



<h2 class="wp-block-heading" id="h-defining-bms-scada-and-ems">Defining BMS, SCADA, and EMS</h2>



<p>We are sticking to these three traditional systems for this blog post to keep things tidy. Firstly, let's define each of them to understand their roles better.</p>



<h3 class="wp-block-heading" id="h-what-is-bms">What is BMS?</h3>



<p>A Building Management System automates and centralizes control of a building's core systems, such as heating, ventilation, air conditioning, lighting, and security. Its primary function is monitoring and managing these systems to ensure they function efficiently and effectively. The primary users of BMS are facility managers in commercial and industrial buildings. They use them to monitor, control, and optimize the performance of the building's core systems.</p>



<h3 class="wp-block-heading" id="h-what-is-scada">What is SCADA?</h3>



<p>SCADA stands for Supervisory Control And Data Acquisition. It is a centralized system that collects and analyzes real-time data from a network of sensors, devices, and equipment. SCADA provides operators with a comprehensive view of the building's operations and allows for remote control and management. Operators and management personnel typically use them in industries where complex processes and systems need constant monitoring and control.</p>



<h3 class="wp-block-heading" id="h-what-is-ems">What is EMS?</h3>



<p>An Energy Management System (EMS) is a system that explicitly targets energy consumption within a building. It monitors usage patterns, identifies opportunities for energy conservation, and allows for system optimization to minimize energy waste and costs. People using EMS include facility managers, sustainability officers, and energy consultants, predominantly within commercial, industrial, and residential buildings.</p>





<h2 class="wp-block-heading" id="h-the-benefits-of-a-complete-solution">The benefits of a complete solution</h2>



<p>Using all three systems in combination can significantly benefit building operations and management. However, it is essential to have a centralized platform that seamlessly connects these systems for optimal efficiency.</p>



<p>And here is where our solutions come into play. Our comprehensive building integration platform integrates BMS, SCADA, controller, and EMS data to <strong>provide a holistic view of building operations</strong>. Having a clear picture of all these systems allows for more informed decisions and greater control over energy consumption, resulting in cost savings and improved sustainability.</p>



<figure class="wp-block-image size-large is-resized"><img src="https://kiona.com/app/uploads/2024/02/public-works-with-Kiona-on-top-1024x614.jpg" alt="" class="wp-image-50888" width="840" height="503"/><figcaption class="wp-element-caption">To make the best possible use of your data, our platform efficiently integrates with all your technical equipment and subsystems. In addition, we have customers using our solutions on top of existing control systems like Citect, Arrigo, EcoStruxure, and Aveva, to mention a few.</figcaption></figure>



<h2 class="wp-block-heading" id="h-connecting-separate-modules-for-greater-efficiency">Connecting separate modules for greater efficiency</h2>



<p>Our platform also allows connecting separate modules to existing solutions. By integrating with other systems, such as refrigeration or HVAC controls, our platform can enhance efficiency and provide valuable insights into building data. This integration allows for a more streamlined approach to building management, with all systems working together seamlessly.&nbsp;&nbsp;</p>



<p>Integrating <strong>AI and smart logic</strong> into our platform further increases efficiency and effectiveness. By using advanced algorithms and machine learning, these technologies empower the platform to predict potential issues, plan preventive maintenance, and optimize energy consumption dynamically. The nuanced insights derived from AI can help tailor strategies for each building, making operations smarter, more efficient, and more sustainable. </p>



<p>Although combining Edge + Web Port or IWMAC + Energinet is a natural choice, there is no problem integrating solutions from another supplier. By embracing different platforms and systems, we encourage people to choose the solution that best suits their needs.</p>





<h2 class="wp-block-heading" id="h-integrate-systems-to-the-kiona-platform-for-seamless-holistic-management">Integrate systems to the Kiona Platform for seamless, holistic management</h2>



<p>To sum it up, building management systems provide a comprehensive solution for technical building management. Be it BMS, EMS, or SCADA, each plays a crucial role in optimizing efficiency and sustainability. Our advanced platform offers building managers and integration experts the capacity to integrate these systems, offering a holistic approach to building management. Moreover, our focus on openness and flexibility ensures compatibility with various SCADA platforms, making it a versatile choice for any operation.</p>



<p>Harnessing the power of AI, we offer predictive insights and dynamic energy optimization, making every building smarter and more sustainable. Discover how our platform can enhance your operations, <a href="https://kiona.com/solutions/">read more about our solutions.</a></p>

Understanding the relationship between BMS, SCADA, and EMS

The Kiona platform 

Want to know more about our products?

<p>Exciting News! We're thrilled to announce the launch of our new and unified layout of our Kiona platform!</p>



<p>As many of our users have more than one Kiona product, we have focused on making them look and operate similarly. This enhances the user experience and makes it easier to move between our products.</p>



<p>After much hard work and dedication from our team, we are now proud to unveil a streamlined and consistent experience across our four products. This strengthens not only us as a company but brings huge benefits to our users. We have based our new layout on Google material to make it easier and familiar for our users.</p>



<h2 class="wp-block-heading"><strong>Here's what you can expect from our unified layout</strong></h2>



<p><strong>Consistent:</strong> With the same interface for each product, our new layout ensures a consistent experience across the board, making it easier for you to work with and switch between our products.</p>



<p><strong>More efficient:</strong> With a similar look and feel across all our products, you'll spend less time learning how to use each of them and get things done.</p>



<p><strong>User-Friendly:</strong> We have based our layout on Google material to make it easier for our users. It is clear and precise in all icons and menus. It's intuitive, easy to navigate, and tailored to enhance user experience.</p>



<p><strong>Greater Accessibility:</strong> Whether you're an expert user or just getting started, our unified layout makes our products more accessible to everyone.</p>



<p>At Kiona, we are determined to improve and provide you, our customer, with better services. Therefore we are working on several updates and improvements that will be introduced during the year.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2024/03/Jon-layout-Final-1024x578.png" alt="" class="wp-image-52166"/></figure>



<h2 class="wp-block-heading" id="h-do-you-have-a-great-idea"><strong>Do you have a great idea?</strong></h2>



<p>As a user of our products, it is essential that you let us know if you have an idea of a new feature or function improvement for our products. We have an idea portal open for all users. Do not hesitate to give us your idea. It is easily accessible in our products under the Support section.</p>



<p><strong><a href="https://marketing.kiona.com/hubfs/Marketing/Downloads/Idea%20portal%20PDF.pdf">Read more about our idea portal here</a></strong></p>

New layout of our Kiona platform!

Check our list

Find a Certified Partner near you

<p>Refrigeration systems often have a critical function. They ensure that technology doesn't overheat and that food and pharmaceuticals aren't destroyed. Preventative maintenance is essential to help avoid common problems and breakdowns and to keep your equipment working reliably for years to come.&nbsp;</p>



<p>The general recommendation is to <strong>service your refrigeration or freezer system twice a year</strong>. We always recommend using a professional cooling company.</p>





<p>In addition to having a professional crew and regular service agreement, there are several things you can do yourself to keep your equipment in the best possible condition all year round.</p>



<h2 class="wp-block-heading" id="h-refrigeration-maintenance-checklist-tasks-you-can-tackle-yourself">Refrigeration maintenance checklist: tasks you can tackle yourself</h2>



<p>Let's take a look at tasks you should perform on a daily or weekly basis:</p>



<figure class="wp-block-table"><table><tbody><tr><td><strong>Keep equipment clean:</strong></td><td>Timely cleaning safeguards against odors and mold, ensuring the safety and quality of stored items. Avoid using steel wool or harsh chemicals, such as bleach, as they can damage your appliance's finish.</td></tr><tr><td><strong>Monitor temperature settings:</strong></td><td>Regularly check and adjust temperature and defrost frequency settings. Make sure that the temperature isn't set lower than necessary; this will only make your system work harder.</td></tr><tr><td><strong>Defrost on schedule:</strong></td><td>Follow the manufacturer's recommendations for defrosting. More often than not, people are too eager. <a href="https://kiona.com/story/blog/defrosting-made-easy" target="_blank" rel="noreferrer noopener">Defrosting your unit</a> too often creates unnecessary strain on your refrigerator.</td></tr><tr><td><strong>Prevent overcrowding:</strong></td><td>Adequate airflow is essential for the unit to operate efficiently. A tightly packed refrigerator hampers air circulation, forcing the unit to work harder to maintain its set temperature.</td></tr><tr><td><strong>Maximize airflow around the unit:</strong></td><td>Ensure there's sufficient space around your refrigerator for proper airflow. Avoid blocking air intake and exhaust vents, as this can lead to increased energy consumption and premature system failure.</td></tr><tr><td><strong>Inspect and fix seals:</strong></td><td>Regularly inspect door gaskets for tears or looseness. Repair minor gasket leaks with silicone caulk and secure door hinges and latches. Perform this check monthly to maintain a tight seal.</td></tr></tbody></table></figure>



<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>



<h2 class="wp-block-heading" id="h-trust-the-professionals">Trust the professionals</h2>



<p>A service can involve several different tasks, depending on the size and complexity of the system. Even if you have pretty good knowledge, many jobs are best left to the professionals.</p>



<p><a href="https://kiona.com/our-partners" target="_blank" rel="noreferrer noopener">Our Certified Partners</a> are well-versed in cooling technology, and many offer both predefined service agreements and customized services according to your needs.</p>



<p>If you find it difficult to remember to book service at certain times, a<strong> service agreement</strong> can be the perfect solution. Many of our partners also have a 24-hour on-call service should anything unforeseen occur.</p>







<h2 class="wp-block-heading" id="h-why-you-need-a-maintenance-plan">Why you need a maintenance plan</h2>



<p>Most issues that affect your refrigeration system will make it work harder, leading to more repairs and higher electricity costs. An ignored problem can result in a costly breakdown when you can least afford it.&nbsp;</p>



<p>In addition to servicing, a professional company will be <strong>up to date</strong> on environmental requirements and new technology. They also often help <strong>improve the operation</strong> of cooling systems to reduce energy consumption. For example, refrigeration systems always generate heat. Why not reuse the heat and save energy?&nbsp;</p>



<p>It's always smart to have a professional regularly inspect your equipment for signs of trouble and prevent problems before they turn into breakdowns.</p>

Why you need a refrigeration maintenance schedule – and a daily task checklist

Web Port

Want to know more about Web Port?

<p>Web Port's scripting engine can be used to solve special requirements that can't be handled using standard process pictures. Blockly also supports pre-made blocks that interact with Kiona APIs like spot electricity prices.</p>



<p>Not everyone is familiar with programming and scripting, making it challenging to get started. As a solution, we have included support for Blockly in the scripting editor, allowing users to create scripts using puzzle pieces.</p>



<h2 class="wp-block-heading" id="h-how-does-it-work">How does it work?</h2>



<p>Blockly uses visual blocks, or puzzle pieces if you wish, that link together to make writing code more manageable and visually more apparent. It can also be customized to generate code in any textual programming language. </p>



<p>The scripts are created by connecting blocks, each representing logic or a more extensive functionality. The editor works by dragging and dropping an interface from a block library to a workspace, which is then saved and used to generate the actual code. Blockly is currently available for Call, Looped, and Triggered scripts. This means you can customize your project design directly in the web interface to create toolbars, popups, text, graphics, and image buttons.</p>



<h2 class="wp-block-heading" id="h-a-clear-vision">A clear vision</h2>



<p>When working with Blockly, having a clear vision or goal of what you want the system to do and what result you want to get from the code, is essential.&nbsp;</p>



<p>A perfect example of when to use Blockly is for spot prices. You can program the system so that when the spot price reaches a specific limit, the system will turn off a pump to reduce the costs. You can decide if the code should run temporarily, or you can make it repeatable daily, weekly, or monthly.&nbsp;</p>



<figure class="wp-block-video"><video controls src="https://8805657.fs1.hubspotusercontent-na1.net/hubfs/8805657/Education%20material/Kiona%20Academy%20%5BWeb%20Port%5D%20-%20Spot%20Price%20%2B%20Blockly%20(1).mp4"></video><figcaption class="wp-element-caption">This video shows how to use Blockly for spot prices</figcaption></figure>



<h2 class="wp-block-heading" id="h-simplified-scripting-with-blockly">Simplified scripting with Blockly</h2>



<p>Use Blockly to get started quickly with scripting in Web Port. Use the puzzle pieces to create control logic or presentations with custom reports. Blockly also supports readymade blocks for interacting with Kiona APIs, such as spot electricity prices. With scripts, you can also take advantage of the tag standard to filter out tags that match your needs. You can then use the tags for exports or presentations without connecting every tag manually.&nbsp;</p>



<p>Scripting can be used both for reporting and to create automated background processing. Since not everyone knows programming and scripting, it might be a bit of a challenge to get started. For that reason, Web Port has implemented support for Blockly as part of the scripting editor, which gives the option to build scripts using puzzle pieces.</p>

Build scripts from puzzle pieces

<p>Commercial refrigeration is a lifeline for many businesses, including restaurants, grocery stores, and pharmaceutical companies, among others. These systems work tirelessly – typically continuously – keeping products at optimal temperatures to preserve their quality and safety. However, like any other workhorse, they require regular care and maintenance to continue performing efficiently.&nbsp;</p>



<p>But even well-maintained systems can run into operational problems from time to time. Knowing the issues that might occur is critical to prevent them from escalating into serious ones.&nbsp;</p>



<p>Here are some common problems your commercial refrigeration or freezer units might run into:</p>



<h2 class="wp-block-heading" id="h-ice-buildup-in-the-refrigerator">Ice buildup in the refrigerator</h2>



<p>Ice buildup is one of the most common problems encountered in commercial refrigeration – but you shouldn't let it go too long before you take action. This usually occurs due to issues with the defrosting system, poor door seals, blocked vents, or doors left open for too long.&nbsp;&nbsp;&nbsp;</p>



<p>Excessive ice can block the inflow of cold air, forcing your refrigeration system to work harder and consume more energy. This can eventually lead to component failure.&nbsp;</p>



<p>Make sure to regularly inspect door seals and replace any faulty ones. Paying extra attention to these small details, coupled with <strong>the correct defrosting routine</strong>, can help prevent this issue.</p>





<h2 class="wp-block-heading" id="h-failure-to-maintain-temperature-levels">Failure to maintain temperature levels</h2>





<p>If your refrigeration system cannot maintain proper temperature levels, it is essential to <strong>check the unit's temperature setting</strong>. The inability to provide enough cooling may be due to dirty condenser and evaporator coils, a malfunctioning compressor or thermostat, incorrect temperature settings, dirty fans, or inadequate airflow inside the refrigerator.</p>



<p>Regular temperature monitoring and calibration can help ensure accurate temperature control. Even refrigerators with automatic temperature settings should be checked regularly.</p>





<h2 class="wp-block-heading" id="h-unfamiliar-noises">Unfamiliar noises</h2>



<p>Your refrigeration system should hum along quietly. If you start hearing unfamiliar noises – grinding, rattling, or buzzing – it's a clear signal that something is wrong. These noises could indicate an issue with the compressor, fan motor, or other internal components. Ignoring these sounds can lead to serious damage and costly repairs.</p>



<p>Always <strong>consult a professional technician</strong> if your system starts making unusual noises; it's rarely a sign of something good.</p>



<h2 class="wp-block-heading" id="h-a-sudden-increase-in-energy-usage">A sudden increase in energy usage</h2>



<p>A sudden spike in your energy bills could indicate that your refrigeration system isn't working efficiently. However, several factors could contribute to this, like dirty condenser coils, malfunctioning fans, outdated equipment, temperature fluctuations – or a combination.</p>



<p>No matter what issues you find or suspect, it's a good idea to regularly have a professional technician check and take care of your commercial refrigeration equipment.</p>



<p>For expert assistance and solutions tailored to your specific needs, consider seeking out <a href="https://kiona.com/our-partners" target="_blank" rel="noreferrer noopener">one of our Certified Partners</a>. Their specialized training ensures they are well-equipped to handle any refrigeration system issues you might encounter.</p>

Common problems with refrigeration and freezing systems – and how to avoid them

Energinet

Do you want to know more about Energinet? See more features and add-ons here.

<p></p>



<h2 class="wp-block-heading" id="h-reports">Reports</h2>



<p>Reports in Energinet can list any data, for example, energy, water, waste, cost, and CO2 savings. You can choose between a wide range of pre-made reports. It is possible to compare the overall reports that cover parts of a building, the whole building, or even the whole portfolio of buildings.&nbsp;</p>



<p>Here are a few examples of reports ready to use:</p>



<ul>
<li>Energy analysis,&nbsp;</li>



<li>Carbon dioxide emissions,&nbsp;</li>



<li>Energy consumption,&nbsp;</li>



<li>Water usage,&nbsp;</li>



<li>Waste quantities,&nbsp;</li>



<li>Solar production</li>



<li>COP figures&nbsp;</li>
</ul>



<p>Our EMS's flexibility also lets you create your own reports – only your creativity will set the limit. Create a tenant report or an energy analysis in any way you wish. Or make a report on custom meter types and smart meters.</p>





<h3 class="wp-block-heading" id="h-share-your-reports">Share your reports</h3>



<p>You can easily share your reports with relevant colleagues, customers, or tenants. This is an easy way of sharing information and knowledge about, for example, energy or waste consumption. Reports can be sent automatically via e-mail at pre-determined intervals. Get complete control of when to send the reports at any given time on a daily, weekly, monthly, or yearly basis. You decide on what day or time you want the report delivered, which is then automated in the system.&nbsp;</p>



<h2 class="wp-block-heading" id="h-user-specific-dashboard">User-specific dashboard</h2>



<p>You can design your dashboard to make your work easier and more efficient. Choose relevant reports for your work and add them to the dashboard to get a fast and clear view of your building's information and consumption. Select from both standard reports and your custom-made reports. If you work with a portfolio of buildings, each can have a different dashboard, depending on what information you need from each building.&nbsp;</p>

Get customized dashboard and reports with Energinet

<p><strong>Picture this;</strong> You have a property stock of 140,000 m<sup>2 </sup>spread over 30 properties. Now, imagine controlling all third-party applications data, technical equipment, and systems from these properties, while at the same time, you can control the indoor climate and optimize energy use.</p>



<p><strong>This is possible thanks to seamless navigation.</strong></p>



<p>Seamless navigation gives the user the possibility to connect buildings in Edge with process pictures in Web Port. This allows for the user to move smoothly between platforms. From the helicopter-view of the complete building-portfolio in Edge, down to the more specific building-view in Web Port, and the other way around. </p>



<p>Combining this with Single-Sign-On gives the user a seamless experience and intuitive workflow.</p>



<h4 class="wp-block-heading" id="h-this-is-how-it-works">This is how it works</h4>



<figure class="wp-block-video"><video controls src="https://8805657.fs1.hubspotusercontent-na1.net/hubfs/8805657/Video/Seamless%20navigation%20(1).mp4"></video></figure>





<h2 class="wp-block-heading" id="h-edge">Edge</h2>



<p>With our IoT platform, Edge, you get a powerful self-learning AI engine connected to all your buildings, allowing you to get in control of indoor climate and optimize energy use. &nbsp;Identify discrepancies and analyze energy use for your entire portfolio, and watch the AI get smarter for each day that passes.</p>



<p><a href="https://kiona.com/products/edge" target="_blank" rel="noreferrer noopener">Read more</a></p>



<h2 class="wp-block-heading" id="h-web-port">Web Port</h2>



<p>What makes Web Port special is its independence, scalability, and flexibility. It collaborates closely with integration partners and the diverse requirements of building owners, tenants, and policymakers, giving you more than the traditional HMI, BMS, or SCADA system. </p>



<p><a href="https://kiona.com/products/web-port" target="_blank" rel="noreferrer noopener">Read more</a></p>

Edge - Web Port seamless navigation

Find a partner

See our community of service providers in your area

<p>A sudden system failure can happen to anyone, and when they do, you need quick and efficient help. Hence, choosing the right service team is crucial.</p>



<p>This article highlights four things to look for when selecting a service provider and why we recommend choosing <a href="https://kiona.com/our-partners/">one of our Certified Partners</a>.</p>



<h2 class="wp-block-heading" id="h-the-power-of-experienced-technical-service-providers">The power of experienced technical service providers</h2>



<p>Would you trust your health to an unqualified doctor or your finances to an inexperienced accountant? Probably not. So why should your approach be any different when it comes to managing your technical facilities or cooling systems?</p>



<p>An experienced technical service team brings years of knowledge and expertise to the table. They've worked with a wide range of commercial and industrial businesses, dealt with various challenges, and devised effective solutions. With their expertise, they can <strong>swiftly diagnose and rectify issues</strong>, saving you not just time but also unnecessary expenses.</p>



<h2 class="wp-block-heading" id="h-custom-scada-or-iot-solutions">Custom SCADA or IoT solutions</h2>



<p>Every business is unique, and so are its technical needs. A one-size-fits-all approach simply doesn't work. You need solutions that are tailored to your specific requirements.</p>



<p>A Kiona Certified Partner can use our platform to integrate all technical systems, regardless of the brand, supplier, or age – avoiding costly replacements. They are building management partners, refrigeration technicians, energy experts, or industrial service providers that can extend their offering with several different add-on services to meet your needs.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/12/Kiona-techincal-service-partner-inline_blog_700x400_x2.webp" alt="Hk-Säätö, a certified technical service partner" class="wp-image-46806"/><figcaption class="wp-element-caption"><a href="https://hksaato.fi/" target="_blank" rel="noreferrer noopener"><em>Hk-Säätö</em></a><em>, one of our Finnish partners, is certified in Edge and Web Port.</em></figcaption></figure>



<p>By creating <a href="https://kiona.com/solutions" target="_blank" rel="noreferrer noopener">custom solutions</a>, they ensure you get the right parts and services, significantly reducing the risk of future breakdowns.</p>



<h2 class="wp-block-heading" id="h-compliance-and-standards-the-assurance-of-quality">Compliance and standards: the assurance of quality</h2>



<p>Not all cooling systems or technical facilities are created equally. They vary in design, complexity, and functionality.&nbsp;</p>



<p>Our Certified Partners are not just trained; they are well-versed in modern systems, as well as old ones. They can tackle common issues, devise innovative solutions, and provide valuable advice. Furthermore, they offer hands-on services when you need them. A Kiona Partner is certified to set up and integrate one or more of our systems – and, therefore, has <strong>proven product knowledge</strong>.</p>





<h2 class="wp-block-heading" id="h-responsiveness-and-reliability-your-safety-net">Responsiveness and reliability: your safety net</h2>



<p>In the face of a technical problem, you need a fast-acting and responsive service provider who can promptly fix your issues. That's where our Certified Partners excel.</p>



<p>They are equipped to share data between installations or suppliers seamlessly and can perform corrections and optimizations across buildings and systems. This efficiency means less time spent on troubleshooting and more time on productive tasks.</p>



<p>They can also use our intelligent, data-driven analysis to detect both physical errors and when something can be "tweaked" to run more efficiently. Before the trouble even occurs. And if something goes wrong, they can reach your facility remotely.</p>



<p>Having a reliable technical service partner is not just an option; it's a necessity. So why wait for a breakdown to happen? Be proactive and choose one of our experienced Certified Partners.</p>

What to look for in a technical service partner

Max Karlsson

Learn more

Interested in how our partner program works? Check out our solutions for Partners!

<p><a href="https://www.nrkyl.se/">NR Kyl AB</a>, a certified Kiona Partner, operates in Gothenburg and was founded in 2012. They aim to promote sound cooling technology with climate-wise refrigerants in grocery stores, restaurants, and buildings.</p>



<p>"We have service teams that carry out repairs and service on existing facilities and installers that build new facilities and rebuild when stores need to update and invest in more modern refrigeration systems," says Emil Sundgren, Service Manager at NR Kyl AB.</p>



<h2 class="wp-block-heading" id="h-avoiding-downtime-and-food-waste">Avoiding downtime and food waste</h2>



<p>Monitoring and measuring refrigeration systems is crucial to avoid refrigeration downtime and food waste. </p>



<p>"Alarms can go either to an alarm center or directly to us," says Emil. "We will then call the grocery store and give a recommendation on what they need to do.</p>





<p>When an alarm comes in from the alarm center, he assesses what needs to be done, writes service orders, and outsources the job to the refrigeration technician who is most suitable for the job. He is also responsible for planning the preventive maintenance of the stores' refrigeration systems.</p>



<h2 class="wp-block-heading" id="h-digital-surveillance">Digital surveillance</h2>



<p><a href="https://kiona.com/products/iwmac">The IWMAC system</a> is used to monitor connected grocery stores around the clock. Refrigeration technicians can easily prevent and adjust faults remotely by installing sensors and setting parameters for temperature, pressure, effect, and opening ratio.</p>



<p>"This allows us to provide a very high level of service to our customers and help them reduce food waste, unnecessary disruptions, and lower energy consumption," says Emil.</p>





<p>"Today, energy efficiency and optimization are essential for the customer to stay on top of. Each measurement provides information on how the counter, room, or fridge works; you don't have to be on-site to see it. This results in lower on-call costs because you can immediately see if action is needed or if it can wait. It also provides information on how to optimize consumption, saving both time and money."</p>



<h2 class="wp-block-heading" id="h-from-freezing-and-cooling-to-heating">From freezing and cooling to heating</h2>





<p>Another important part of IWMAC is <a href="https://kiona.com/products/iwmac/smart-functions">forecast control and heat recovery.</a> Through adjustments, grocery stores can harness the excess energy from refrigerated counters and convert it into heat.</p>



<p>"Most cooling systems are equipped with heat recovery. This means the energy can heat the store and hot water instead of being cooled on the roof. This reduces the need to buy electricity from the grid and provides a better operating economy." Emil says that as many as 75-80% of customers use the surplus energy from their cooling systems.</p>



<p>IWMAC also has functions for self-monitoring and HACCP food quality control.</p>



<p>"The establishment's owner is responsible for ensuring that the food the consumer purchases is safe. This means that you have to keep track of whether there are deviations from what is normal. With the help of digital monitoring, we can see the history and assess whether something is wrong," says Emil.</p>



<h2 class="wp-block-heading" id="h-customer-focus">Customer focus</h2>



<p>Emil believes that by knowing the customers' business and understanding their challenges, NR Kyl can offer tailored solutions and reliable service.</p>



<p>Older refrigeration systems can mean that it is more difficult to solve the problem and that refrigeration technicians must go out several times. The customer needs to understand why.</p>



<p>"It's a bit like an old car that can't be driven – one time, it's a faulty spark plug, and the next time, it could be a broken fan belt. Having digital monitoring means we can be proactive and work with preventive maintenance so that the customer gets safer and smoother operations."</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/12/NR_Kyl_blog_700x400_x2.webp" alt="NR Kyl works with digital monitoring at a grocery store" class="wp-image-48412"/><figcaption class="wp-element-caption">NR Kyl works with digital monitoring at a grocery store. (Photo: www.nrkyl.se)</figcaption></figure>



<h2 class="wp-block-heading" id="h-dare-to-charge-for-knowledge">Dare to charge for knowledge</h2>



<p>It used to take a long time to fix faults in a refrigerated counter. Today, however, the refrigeration industry has other challenges, mainly the ability to recruit and retain competent staff.</p>



<p>"For the general public, the refrigeration sector is not as well-known as other professions such as electricians, plumbers, and painters. This creates a challenge in attracting talent and ensuring a stable workforce."</p>



<p>"Another challenge is the lack of training opportunities in refrigeration technology. The increasing demand for qualified personnel has led to competition for skills and increasing wage demands. That means we must have the courage to charge for the time spent."</p>





<p>He points out that the choice of refrigeration supplier is important. </p>



<p>"You must have the courage to make demands and choose someone with high competence and a good reputation within the trade community. Although many customers look at the price, the cheapest is rarely the best in the long run," he says.</p>



<p>Advising, monitoring, and recommending refrigeration systems has improved efficiency and reduced food waste for many customers. This has been made possible by NR Kyl's early embrace of new technology and its integration with advanced digital monitoring.</p>

Better efficiency and less food waste with digital monitoring of refrigerated counters

<p>"The refrigeration and cooling tech market is established, there are integrations, there is unity and openness in the technology, but there is no solution today that effectively connects and ties everything together."</p>



<p>We aim to bring a solution that does just that. Joacim Hindersson, Head of Business, believes that <a href="https://kiona.com/products/iwmac" target="_blank" rel="noreferrer noopener">our monitoring software, IWMAC</a>, is the missing piece of the puzzle.</p>



<p>"Enough with the fragmented solutions and disconnected systems. We're here to challenge the status quo in the market by looking at the whole picture and integrating all systems. It's time for the industry to step up and embrace true efficiency," says Joacim.</p>





<h2 class="wp-block-heading" id="h-simplicity-and-scalability-at-its-core">Simplicity and scalability at its core</h2>



<p>Hindersson emphasizes that the system caters to both small shops and large chain-owned supermarkets, as well as other large, complex buildings. The ability to adapt to different sizes and complexities sets it apart from other solutions.</p>



<p>And in a world driven by data, businesses need to make decisions based on reliable information.</p>



<p>"It's <strong>no longer enough</strong> to rely on guesswork or gut feeling. With IWMAC, we provide the tools and knowledge necessary to <strong>make data-driven decisions</strong> that maximize cost-effectiveness, minimize waste, and cut unnecessary expenses", Joacim explains.</p>



<p>Over 5,000 buildings in the Nordic region have already installed IWMAC. The system is <strong>used by service contractors</strong> to optimize systems so they can run as energy efficiently as possible.</p>



<h2 class="wp-block-heading" id="h-proven-reliability-for-service-partners-and-refrigeration-technicians">Proven reliability for service partners and refrigeration technicians</h2>



<p>But the solution doesn't just benefit businesses; it empowers service companies as well. One of the key factors behind IWMAC's success is the collaboration with skilled partners. These partners bring their expertise and in-depth knowledge of processes and customer needs, <strong>enabling seamless integration into existing systems</strong>.</p>



<p>Instead of a reactive service model, partners can identify product defects and process errors before they cause significant issues. This saves money for the customer and allows partners to build up their service business by delivering ongoing monitoring and follow-up.</p>





<p>Anyone interested in becoming a Kiona Certified Partner receives comprehensive training to set up our systems safely and efficiently. And, of course, we always recommend that end customers use one of our Certified Partners.</p>



<ul>
<li><a href="https://kiona.com/solutions/become-a-partner" target="_blank" rel="noreferrer noopener">Want to become a partner? Read more about our partnership program.</a></li>
</ul>



<h2 class="wp-block-heading" id="h-driving-business-transformation-and-cost-effectiveness">Driving business transformation and cost-effectiveness</h2>



<p>Beyond being just a provider of software solutions for partners, Joacim aims to drive business transformation in the market and help those building their businesses within the cooling and refrigeration field.</p>



<p>"We need APIs, systems, and drivers, but that's just the technology – or one piece of the puzzle. Our goal is to move away from individual integrations and <strong>focus on the bigger picture</strong> of energy-efficient buildings. Technical integrations must bring tangible benefits, and there's still a way to go there."</p>



<p>He acknowledges the importance of money in decision-making for customers, partners, and the industry. By showcasing the financial benefits of our IWMAC solution, he hopes to help customers build their businesses efficiently, regardless of the size or complexity of systems.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/12/Hka-parter-and-Jokke-edited.webp" alt="Joacim Hindersson shakes hand with Bravida Finland before Kionas IWMAC launch" class="wp-image-47446"/><figcaption class="wp-element-caption">Joacim Hindersson (right) welcoming one of our Finnish partners, <a href="https://www.bravida.fi/">Bravida Finland</a> (former HKA), with their certification.</figcaption></figure>



<p>With a history of success, IWMAC has been tried, tested, and proven effective.</p>



<p>"Now we're just waiting to hear from you who want to digitize your workflow and access your facilities from anywhere – anytime. "Joacim concludes.</p>



<h3 class="wp-block-heading" id="h-want-to-know-more-or-become-a-certified-partner-talk-to-me">Want to know more or become a Certified Partner? Talk to me</h3>

IWMAC launches on the Finnish market – "We're here to challenge the status quo within refrigeration- and building technology"

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<p>At Kiona, we've been helping companies reduce their energy consumption and product losses since 2001. Through an open, independent, and flexible Proptech platform, they get a complete overview of buildings and technical installations. This saves our customers from expensive waste and the environment from emissions.</p>



<h2 class="wp-block-heading" id="h-being-integration-experts-we-connect-systems-and-people">Being integration experts, we connect systems and people</h2>



<p>We may be a tech company, but first and foremost, we're <strong>problem solvers</strong>. For the grocery store on the corner and for large international companies. The common denominator is that technical installations and buildings require careful monitoring and a clear overview to keep energy costs down and operations running smoothly. It can become expensive if things don't work precisely as they should.</p>



<p>How did we get here? It all started with a small team of building automation, cooling technology, and energy optimization experts. Today, we comprise a team across administration, development, marketing, operations, support, product innovation, and sales, creating the smartest, most cost-efficient Proptech platform on the market.&nbsp;</p>



<p><a href="https://kiona.com/solutions" target="_blank" rel="noreferrer noopener">Our solutions</a> are <strong>open, flexible, and independent</strong>. This means they can be easily tailored to meet your specific needs. Our platform integrates all technical systems across brands, suppliers, and ages, giving you the freedom to choose – regardless of era and hardware.</p>





<p>Delivering easy-to-use and easy-to-buy solutions requires teamwork, and we do it because we want to <strong>reduce emissions – and create a better future by making buildings part of the solution.</strong></p>



<h2 class="wp-block-heading" id="h-many-who-share-a-vision">Many who share a vision</h2>



<p>To achieve sustainable development, we need to do more than just talk about it. At Kiona, we contribute to that development daily by doing what we do best – optimizing buildings. Because it's really a question of incentives: It's easier to get companies to reduce their environmental footprint when they're saving money by doing so.</p>



<p>But we can't do it alone. That's why we're pleased to have <strong>talented partners</strong> who share our vision. Anyone interested in becoming a Kiona Certified Partner receives comprehensive training so that they can set up our systems safely and efficiently. And, of course, we always recommend that end customers use one of our Certified Partners. <a href="https://kiona.com/solutions/become-a-partner/">Want to join the team?</a></p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2023/10/HKA-partner-700x400-1-1024x585.webp" alt="Joacim Hindersson at Kiona welcoming a new certified partner" class="wp-image-45500"/><figcaption class="wp-element-caption">Joacim Hindersson (right) welcoming one of our Finnish partners, Bravida (former Hämeen Kiinteistöautomaatio Oy), with their new Web Port certification.</figcaption></figure>



<h2 class="wp-block-heading" id="h-the-road-ahead">The road ahead</h2>



<p>The new brand, Kiona, was launched in 2021 when the well-established solutions IWMAC, Energinet, Edge, and Web Port merged into one platform. In 2023, <a href="https://www.carel.com/news-detail/-/asset_publisher/FWCUXAoY43Lv/content/carel-signed-a-binding-agreement-for-the-acquisition-of-82-4-of-kiona-holding-as/10191" target="_blank" rel="noreferrer noopener">Carel became the majority shareholder</a>. Our strategy, commitment to being an independent partner, and people remain the same. Having Carel's backing means we can further strengthen our product development and continue to <strong>deliver on what we do best</strong>.</p>





<p><strong>And over the past two decades, we've only gotten better at what we do:</strong> Our software has made quantum leaps. <a href="https://kiona.com/products" target="_blank" rel="noreferrer noopener">Our products</a> are designed with usability in mind – they look and feel similar across systems, making it easier to switch between them and choose the features you need. And we're not stopping there.</p>



<p><a href="https://kiona.com/our-partners" target="_blank" rel="noreferrer noopener">Our partner network</a> has expanded from the smallest corners of northern Scandinavia to the warm and sunny parts of southern Europe, currently counting 200+ partners. We continue our work of creating a better partner program with greater benefits.</p>



<p>Our motto of open, flexible, and independent solutions has already taken its initial steps towards becoming the new industry standard. This is an important step towards achieving <a href="https://kiona.com/about-us" target="_blank" rel="noreferrer noopener">our goal</a> of stopping all unnecessary energy usage and CO2 emissions in buildings.</p>



<p>All so our partners and end-customers can enjoy a working day with greater peace of mind and control. For their good and the good of the environment.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2023/10/Kiona-connecting-buildings-700x400-1-1024x585.webp" alt="Kiona connecting buildings" class="wp-image-45510"/><figcaption class="wp-element-caption">Kiona – connecting buildings</figcaption></figure>



<hr class="wp-block-separator has-alpha-channel-opacity is-style-wide"/>

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Want to test Web Port for yourself?

<p><a href="https://www.hameenkiinteistoautomaatio.fi/" target="_blank" rel="noreferrer noopener">Hämeen kiinteistöautomaatio</a> (part of Bravida) is the leading automation company in the Lahti region, specializing in electrical building technology, centralized building automation, and maintenance. The company manages and optimizes all its customers' properties with one brand-independent cloud platform – <a href="https://kiona.com/products/web-port" target="_blank" rel="noreferrer noopener">our Web Port system</a>.</p>





<p>"For years, I was on the hunt for a building monitoring software that would allow me to manage automation brands from various manufacturers. I found what I needed in Web Port: its pricing is transparent, the platform is easy to use, and the technology is open," says Technical Director and Founder Jari Niemelä.</p>



<p>Hämeen kiinteistöautomaatio (HKA) has been a <a href="https://kiona.com/solutions/become-a-partner" target="_blank" rel="noreferrer noopener">Certified Kiona Partner</a> since 2022.</p>



<h2 class="wp-block-heading" id="h-a-broader-customer-base-than-ever-before">A broader customer base than ever before</h2>



<p>HKA serves its clients throughout the entire life cycle of a building, from new construction to renovation and modernization. The company provides complete turnkey solutions for buildings. For building automation, they offer several different contract levels.</p>



<p>"We reduce our customers' real estate costs and suggest improvements. At the lightest level, we move the customer's property to the cloud, and the customer receives backups and the necessary access rights. We also offer services where our professionals manage the client's property."</p>



<p>"In this case, we agree on a client-specific basis, for example, how many hours per month the service is needed, what is reported to the client, and so on," Niemelä continues.</p>



<p>In the past, HKA's services have been brand-dependent, but today, they can offer the same services for multiple device configurations.</p>



<p>"Each supplier has its own type of monitoring software. We previously focused on systems from three different suppliers. Now that we have an open platform like Web Port, we can also take on brands we haven't supported before. We currently have monitoring software from six different vendors." Niemelä explains.</p>





<p>He says the platform is robust and highly functional, making managing customers' property portfolios easier. And when they don't constantly have to switch monitoring views between different brands, their work efficiency also improves.</p>



<p>"We can add up to 100 properties to the platform. From Web Port, you can't see which or whose system is behind the monitoring; everything is done the same way. That makes our job a lot easier."</p>



<h2 class="wp-block-heading" id="h-the-iot-boom-in-building-automation">The IoT boom in building automation</h2>



<p>Future buildings will be highly equipped and complex, driving the increasing need for technical expertise within building automation. And the Internet of Things (IoT) is currently booming in this sector.</p>



<p>HKA has invested in the development of IoT solutions at the forefront. During COVID-19, they received support from Business Finland for a development project aimed at wireless metering in buildings.</p>



<p>"Now, we can wirelessly measure various parameters in our customers' properties, including air quality, pressure differentials, carbon dioxide levels, and particulate matter concentrations. We install sensors in the buildings, and the data is transmitted to <a href="https://www.digita.fi/en/services/iot/lorawan-technology/" target="_blank" rel="noreferrer noopener">Digita's LoRa network</a> and from there to our systems," says Niemelä.</p>



<p>The data is measured in real-time, and the cloud service allows the data to be used automatically to adjust the conditions in the buildings.</p>



<p>"I dare say that we are very high on the Finnish scale in terms of expertise in these matters," says Niemelä.</p>





<p>While many things can now be done wirelessly and remotely, HKA promises to remain easily accessible to its customers.&nbsp;</p>



<p>"Above all, we promise to be present locally, even if we are not in the same place. We take responsibility for what we do."</p>



<h2 class="wp-block-heading" id="h-finding-solutions-to-customers-problems">Finding solutions to customers' problems</h2>



<p>Customers contact HKA mainly when a fault has been detected in their building or its automation system, when there is a problem with the indoor air, or when the customer wants to save energy. Rarely, however, is the contact proactive.</p>



<p>"Usually, the customer calls us to report a particular issue. Then, we discuss, assess the situation, and collectively seek solutions. We resolve the issues and see how things start functioning. It's important that our services generate value for our customers."</p>



<p>According to Niemelä, the biggest challenge for the building automation sector in Finland has long been cheap energy.</p>



<p>"For example, electricity has been so cheap that it has been difficult to make people understand why they should save it. The electricity price boom made our job easier and helped customers understand that every euro saved improves their bottom line."</p>





<p>Niemelä and his team serve municipalities, cities, hospitals, and shopping centers. He is proud of his company's client base.</p>



<p>"We couldn't do this kind of thing if we didn't have extremely professional staff. The most important asset is the people who do it."</p>

Equipped for efficiency: How HKA uses Web Port to optimize and improve their customers' buildings

Janot Dohrmann

<p>Understanding and optimizing energy consumption is paramount.</p>



<p>However, understanding energy consumption has traditionally been a challenging task. It involved getting permission from your energy company, coordinating with installers to come and connect new hardware, dealing with potential problems, and waiting for weeks to get the system up and running. All these factors made the process time-consuming, costly, and far from efficient.</p>





<p>And if you have many meters, it can be a huge project.</p>



<p>Luckily, there is a simpler way. Using your building's existing hardware from <a href="https://group.vattenfall.com/" target="_blank" rel="noreferrer noopener">Vattenfall</a> and their API – <a href="https://kiona.com/products/edge" target="_blank" rel="noreferrer noopener">Edge</a> can automatically collect, analyze, and present all your energy data in an easy-to-understand summary. Here is how it works and what benefits you can expect:</p>



<h2 class="wp-block-heading" id="h-remote-reading-your-gateway-to-seamless-data-transfer">Remote reading: your gateway to seamless data transfer</h2>



<p>Vattenfall collects and reads data from your energy meters remotely. Vattenfall's API integration also allows for <strong>remote data reading to other systems</strong>, simplifying the process of energy monitoring. Edge can obtain this data via the API every 15 minutes, providing a real-time overview and analysis of your energy consumption.</p>



<p>This level of detail can help identify trends and areas for improvement. Plus, no one likes being surprised when the energy bill lands in the inbox.</p>





<h2 class="wp-block-heading" id="h-easier-projects-and-faster-roll-out-using-your-existing-hardware">Easier projects and faster roll-out – using your existing hardware</h2>



<p>Gone are the days of chasing down multiple parties, waiting around for installations, and dealing with unexpected problems. Also, by using hardware that already exists in your building, we reduce the need for additional components and devices, promoting sustainability. That's good news for our planet.</p>



<h2 class="wp-block-heading" id="h-making-sense-of-it-all-with-edge">Making sense of it all with Edge</h2>



<p>Once the data is in, it's sent to our self-learning AI, Edge. This is where the magic happens. The data gets crunched, analyzed, and turned into insights about how you're using energy. <strong>While Vattenfall uses this data for billing, we use it to give you a clear picture of what's going on with your energy consumption – and how you can improve.</strong></p>



<p>Edge works around the clock to optimize your building's energy usage and show you, using historical and real-time data, whether you are on track.</p>



<p>Armed with this knowledge, you can make smart decisions and really get a handle on your energy use.</p>



<h3 class="wp-block-heading" id="h-want-to-know-how-you-can-use-vattenfall-s-api-with-edge-talk-to-me">&nbsp;<br>Want to know how you can use Vattenfall's API with Edge?&nbsp;Talk to me!</h3>

Simpler projects, faster rollouts, and less risk – combining Vattenfall's API with Edge

Browse our solutions

Looking to be proactive from anywhere – anytime?

<p>For over two decades, we have been connecting people and systems together. Today, roughly 60,000 buildings in Scandinavia and northern Europe are connected to Edge, Energinet, IWMAC, or Web Port.</p>



<p>The solutions and systems you integrate into your buildings should work how you want them to, regardless of the supplier. That's why we are open to integrating both old and new, and not only our own solutions but also those of our "competitors." And that has brought results.</p>



<h2 class="wp-block-heading" id="h-web-port-edge-the-perfect-match">Web Port + Edge: the perfect match</h2>



<p>Over the past two years, we have successfully delivered <a href="https://kiona.com/products/edge/edge-ai/">Edge's AI</a> through <a href="https://kiona.com/products/web-port/">Web Port</a> with great results. Our references show the effectiveness of connecting existing hardware and building control systems and how you can get more out of your original investment.</p>



<p>For instance, <a href="https://www.pitebo.se/" target="_blank" rel="noreferrer noopener">the public housing company PiteBo</a> has been working with AI control and digitalizing their property portfolio since 2021. They started integrating the SCADA system, Web Port, to get an overview of their properties, find errors and carry out improvements.</p>



<p>Once Web Port was in place, injecting Edge's AI steering completely software-wise was simple.</p>





<p>At <strong>Gdańsk Science and Technology Park</strong> (commissioned in 2011-2014), they sought to reduce heating costs by installing a heating management system. A requirement for the new system was that all its elements should be fully compatible with the existing control system at the substation. Therefore, they chose Edge.</p>





<h2 class="wp-block-heading" id="h-use-other-solutions">Use other solutions</h2>



<p>Although combining Edge + Web Port or IWMAC + Energinet is a natural choice, there is no problem integrating solutions from another supplier. By embracing different SCADA platforms and systems, we encourage people to choose the solution that best suits their needs.</p>



<p>Today, we have customers using our solutions on top of existing control systems like Citect, Arrigo, EcoStruxure, Aveva, and many more. We are also currently running projects with Siemens SCADA platform Desigo.</p>





<p>At <strong>Rosengård</strong>, Edge was directly implemented on the entire property stock of approximately 140,000 m². This is possible through software integrations with several partners, including our SCADA system Web Port, already installed in about 30 buildings.</p>





<p><strong>Ömangruppen</strong>, one of <a href="https://kiona.com/our-partners">our certified partners</a>, uses Web Port and Energinet to cut customers' operating costs. Because Web Port can "talk" many different languages, it has several ready-made drivers that can be connected to existing control systems. See how this improves Ömangruppens everyday life:</p>





<h2 class="wp-block-heading" id="h-got-another-system-in-your-building">Got another system in your building?</h2>



<p>We're always on the lookout for new platforms that can be integrated. Do you have a specific system in mind? <a href="https://kiona.com/contact-us/contact-sales" target="_blank" rel="noreferrer noopener">Get in touch with our sales department</a>, and we'll help you figure out what's the best way to go.</p>

Get AI on top of your existing control system

Filip Lagerlöf

<p>Regarding digitization and implementation of technical property systems, <a href="https://tibrobyggen.se/">Tibrobyggen</a>, a public housing company in Tibro, has carried out a significant project where they connected their existing overall system (SCADA) with our <a href="https://kiona.com/products/edge">AI service, Edge</a>.</p>





<p>In Tibro, Jesper Sjöholm works as a technical and energy engineer responsible for the project to connect their different platforms. </p>



<p>Tibrobyggen has a strong vision of how they want their building technology system to work. At the start of the project, they were clear about the objectives of promoting integration and collaboration rather than replacement and purchase.</p>



<h2 class="wp-block-heading" id="h-what-made-you-decide-to-start-this-project">What made you decide to start this project?</h2>



<p>Tibrobyggen's digitalization journey began in January 2022, and they started from scratch. Step 1 was to install indoor sensors in all apartments to keep track of indoor temperatures to ensure the tenants' comfort. Since then, digitalization and investment in technical property systems have continued.&nbsp;</p>



<p>– We wanted to start at the right end, which is always our tenants, so we prioritized finding ways to ensure the comfort of our tenants. Once that was in place, we started looking at the overall system (SCADA) to get control and monitoring of the technical operations, and we chose Arrigo as the platform for this. This is where the first integration began, as we integrated the indoor sensors&nbsp;inside the apartments with Arrigo. Then, we could gather information about the apartments' indoor climate in one place, Jesper says.</p>



<p>– As a next step, we wanted to look at some sort of smarter control with AI to optimize the indoor climate for our tenants further and save energy use. In addition, we wanted it to integrate with our SCADA. Edge AI could easily be traded via HBV and was also completely open and integrable via API, so we contacted our <a href="https://wearesi.se/">integration partner SI</a>, and started the work.&nbsp;</p>





<h2 class="wp-block-heading" id="h-an-ecosystem-of-building-technology-systems-formed-around-tibrobyggen">An ecosystem of building technology systems formed around Tibrobyggen</h2>



<p>– These property management systems and platforms give us visibility and control while providing us with dynamic operational pictures, system alerts, in-depth analysis, and reports. By combining these technologies, we can create a cohesive, intelligent end-to-end solution beyond energy efficiency - providing our tenants the best possible living conditions while meeting our sustainability goals, Jesper explains.</p>



<h2 class="wp-block-heading" id="h-injecting-ai-from-edge">Injecting AI from Edge</h2>



<p>– The integration of Edge AI to the Arrigo SCADA platform has changed a lot for us. Above all, smarter and more precise control results in a more even indoor climate by cutting highs and lows in the indoor temperature. This means better comfort for our tenants regardless of external factors such as changing weather.</p>



<p>– In this project, the primary goal has not been to save energy; it is instead a bonus, but our approach is, of course, to work for as little energy use as possible and at the same time balance it with providing the most essential thing of all –&nbsp; good comfort for our tenants. But in days of sharply increased district heating costs, Edge AI brings a great tool to manage these costs quickly and efficiently. Integrating the function entirely digitally, without on-site installations, is an appealing future-proof solution for me, he continues.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/09/inline_blog_image_700_x_400_x2.webp" alt="Tibrobyggen uses Arrigo and Edge in their building management" class="wp-image-44043"/><figcaption class="wp-element-caption">Photo: Tibrobyggen</figcaption></figure>



<h2 class="wp-block-heading" id="h-open-flexible-and-independent">Open, flexible, and independent</h2>



<p>– In terms of technology, our overall objective in this project has been to create an ecosystem of platforms and services that give us control of the technical installations in our properties, the possibility of remote monitoring and customization to achieve an efficient and digital way of working internally. We are a small company with 15 employees, so it is of utmost importance for us to be efficient in our processes and how we work. It is also crucial for us that it is future-proof, so if someone leaves and another comes in, the technical property systems must be set up to support the way of working regardless of who performs the job.&nbsp;</p>



<p>– Therefore, it was essential to use the systems we already have and integrate them rather than replacing and buying something new. We discussed this requirement with Kiona and our integration partner SI, which was received very positively.</p>



<h3 class="wp-block-heading" id="h-bjarne-johansson-technical-manager-at-si-agrees-that-the-discussions-within-the-project-have-been-positive-from-the-start">Bjarne Johansson, Technical Manager at SI, agrees that the discussions within the project have been positive from the start.</h3>





<p>– We are very pleased to contribute to a successful project; this is a good example of integration between platforms to give the customer greater value. We at SI deliver services across a number of platforms, and in this case, Arrigo and Kiona's solutions are used to achieve results, says Bjarne Johansson.</p>



<p>– I was pleasantly surprised by the positive attitude of all parties involved towards integrating and connecting existing systems. There were no problems anywhere but rather a driving force in the project to fully embrace the power of openness. It feels like <a href="https://kiona.com/story/blog/kiona-product-platform-your-gateway-to-freedom-and-flexibility/">the importance of "openness in systems"</a> that is talked about in the industry is becoming increasingly real, says Jesper Sjöholm.</p>



<p>– For us at Kiona, open, flexible, and independent systems are one of the cornerstones of our entire product strategy. In addition to integrating with our own SCADA platform <a href="https://kiona.com/products/web-port/">Web Port</a>, we are more than happy to integrate with Arrigo, Citect, and other SCADA platforms out there. Currently, the final phase of integrations to even more platforms is underway. It feels really good that it is appreciated so much by partners, end customers, and industry colleagues, says Mattias Holm, who has been responsible for the project at Kiona.</p>





<h3 class="wp-block-heading" id="h-finally-jesper-do-you-notice-any-difference-in-how-it-is-to-implement-this-type-of-project-today-compared-to-5-10-years-ago">Finally, Jesper, do you notice any difference in how it is to implement this type of project today compared to 5-10 years ago?&nbsp;</h3>



<p>– There is a big difference today; a lot has happened in the last ten years! If we take AI as an example, it is talked about everywhere. It was something new and untested in the past, but today, it is an off-the-shelf product that is a standard in many municipalities.&nbsp;&nbsp;</p>



<p>– Another thing is the use of open systems. It is incredibly important today, compared to the past when you might have bought a packaged solution from a supplier. Today, there are entirely different requirements to integrate and pick puzzle pieces from other suppliers into a more customized solution that is shaped according to our needs and wishes. Open systems mean more opportunities and can be more complex because you need to keep track of more pieces of the puzzle, so finding a strategy adapted to our specific needs is essential, Jesper concludes.</p>

Integrated solutions strengthen Tibrobyggen's digital transformation

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<p>Autumn may be the most colorful season of all. Weather-wise, it can be very complicated as the temperature can vary a lot during the day, and the humidity is high. These conditions mirror the feel of the indoor temperature, and some mornings, you just want to stay in bed. The radiators feel cold, making the tenants think the apartment is freezing. However, it is just that &nbsp;– a feeling. The radiators still have the same temperature as during the day, approximately 30 degrees. However, this often results in complaints to the landlord or property owners, saying the apartments are too cold.</p>



<p>Did you know that during these specific climatic conditions, <a href="https://kiona.com/products/edge/edge-gold/">Edge (Gold-plan)</a> has a "Morning comfort" function triggered automatically? This function aims to push a little extra comfort heat out to the radiators during the early morning hours, 05.00–08.00 a.m. By doing so, the radiators feel nice and warm and counteract that unpleasant feeling of a cold and rough start to the day the tenants experience.</p>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2023/09/GettyImages-1221311726-1024x683.jpg" alt="" class="wp-image-43578"/></figure>



<p>This small change results in fewer complaints from the tenants and less money spent on technicians having to come and check the heating.</p>



<p>So, with a bit of added comfort heat during the early morning hours, the radiators feel warm for the tenant. As a landlord, this will save you the occasional complaint and having to send a technician out to check the heating system.</p>



<p>Do you want to know more about what Edge can do for your buildings? <a href="https://kiona.com/products/edge/edge-plans">Check out our different options</a>. </p>

Get a better start on your day with Edge's "morning comfort”

See our solutions for refrigeration and freezing

Do you have cooling systems that need monitoring, control, and follow-up?

<p>In every grocery store, beyond the endless aisles of products and bustling shoppers, there's a well-orchestrated system in place to ensure that the food you purchase is safe and of the highest quality.</p>



<p>Food safety is not just a matter of legal compliance; it is a fundamental responsibility for anyone running a store. And almost as importantly – your customers need to be happy.</p>



<h2 class="wp-block-heading" id="h-internal-controls-the-devil-lies-in-the-details">Internal controls: The devil lies in the details</h2>





<p>In a supermarket, every step requires attention to detail, from receiving deliveries to stock rotation and waste management.</p>



<p><strong>Internal controls</strong> are the routines businesses have in place to comply with food safety regulations and to document that these are followed. For instance, the receipt of raw ingredients<strong> must be properly documented.</strong> The second you receive the goods, you are responsible for ensuring they remain at the right quality.</p>





<h2 class="wp-block-heading" id="h-temperature-monitoring-the-biggest-pitfall">Temperature monitoring – the biggest pitfall</h2>



<p>When it comes to storage, ingredients <strong>must be stored at temperatures that prevent bacterial growth</strong>. That makes refrigeration and freezing one of the cornerstones of food safety.</p>



<p>Maintaining appropriate temperatures not only prevents bacterial growth but also extends the shelf life of perishable goods. But in the fight against microorganisms, temperatures are typically the biggest pitfall.</p>



<p>If you're running a convenience store, you have to <strong>document that you're monitoring the temperature chain</strong> and that anomalies are being dealt with. The best way is to have automatic monitoring and digital documentation procedures.</p>





<h2 class="wp-block-heading" id="h-hygiene-is-always-important">Hygiene is always important</h2>



<p>Pandemic or not, hygiene and cleaning are always important.</p>



<p>Maintaining impeccable hygiene standards is paramount in preventing the spread of bacteria. Regular cleaning and sanitization of surfaces, equipment, and utensils are essential to <strong>eliminate potential sources of contamination</strong>.</p>



<p><em>Remember: Disposable gloves give a sense of false security – they do not provide enough protection alone. You still need to wash your hands properly, and you can still spread infections even if you wear gloves. Make sure you have documented routines in place for washing fabrics, equipment, and hands.</em></p>



<h2 class="wp-block-heading" id="h-little-things-add-up-to-creating-a-good-customer-experience">Little things add up to creating a good customer experience</h2>



<p>Have you ever been in a store where you just didn’t feel quite right – without being able to put your finger on precisely why? When it comes to order, it is largely the subconscious that picks up on visual signals.&nbsp;&nbsp;</p>



<p>Are the products positioned with the labels facing the right way? Are there crumbs in the bread-slicing machine? These are small things individually, but <em>together,</em> they help to create the customer experience. If you have order, people will feel welcome.&nbsp;&nbsp;&nbsp;</p>



<p>But no matter how important clean floors and tidy shelves are, you should never forget that people are influenced by other people. Action is also interaction. So, the best thing you can do to make people happy and smile – <strong>is to smile at them first.</strong></p>

The supermarket routines that bring order – and satisfied customers

<p>We find ourselves in a time when technology advances at an astonishing pace, and the field of building management is no exception. Fueled by artificial intelligence (AI) and machine learning, intelligent systems are revolutionizing how we interact with and oversee our built environments. According to a <a href="https://www.researchandmarkets.com/report/construction-artificial-intelligence#src-pos-1" target="_blank" rel="noreferrer noopener">report by Research and Markets</a>, the growth rate of the Global Market for Artificial Intelligence (AI) in Construction is 30.3%, with an estimated value of USD 10,800 million by 2030. This expansion is a powerful testament to this transformative technology's swift adoption and profound impact. Smart logic in buildings offers a multitude of benefits.</p>



<h2 class="wp-block-heading" id="h-what-exactly-does-smart-logic-do-for-buildings">What exactly does smart logic do for buildings?</h2>





<p>Smart logic makes building control systems more intelligent and effective and allows facilities to operate more efficiently, reduce energy consumption and costs, and improve overall system performance. The magic lies in its ability to combine experience-based rules with powerful AI algorithms to create a far more responsive and intuitive system than ever before.</p>



<p>Through task automation and minimizing human error, smart logic reduces downtime and boosts productivity. Additionally, it results in significant cost savings by reducing energy consumption.</p>



<h2 class="wp-block-heading" id="h-predictive-maintenance-and-real-time-data-analysis">Predictive maintenance and real-time data analysis</h2>



<p>Another exciting advantage for building managers is predictive maintenance. By leveraging machine learning algorithms and historical data, it becomes possible to predict equipment failures. Adding proactive maintenance scheduling to their toolkit prevents costly system failures and ensures smooth operations.</p>



<p>Real-time data analysis is a key benefit of AI on top. It can identify patterns and anomalies by analyzing data from sensors and control systems. Based on this analysis, it can use smart logic to automatically adjust system settings for optimized performance, contributing to energy optimization and efficiency.</p>



<h2 class="wp-block-heading" id="h-ai-powered-energy-monitoring">AI-powered energy monitoring</h2>



<p>Another area where AI’s processing power and smart logic in building management systems shine is energy monitoring. Instead of making decisions based on gut feelings, operators can now rely on real-time data to make informed choices. AI-powered energy monitoring offers data-driven insights into a building's energy consumption patterns, enabling operators to identify inefficiencies and implement measures to reduce energy wastage.</p>





<h2 class="wp-block-heading" id="h-possible-pitfalls-of-ai-in-buildings">Possible pitfalls of AI in buildings</h2>



<p>While the benefits of AI in building management are pretty compelling, it's important to keep in mind a few things. First off, the quality of data used by AI algorithms is key. Making sure your building data is accurate and top-notch is crucial for the smooth functioning of AI in building systems. After all, algorithms can only be as reliable and accurate as the data they work with.</p>



<p>Also, let's talk about the cost of implementing smart logic in buildings. Depending on how complex your building management system is, you might need to invest in some hardware upgrades or beef up your computing power for those AI-driven solutions to work as they should. And hey, don't forget that you might need to expand your operational staff capacity to handle all the new technology.</p>



<p>So, keep these things in mind, but don't worry too much. With the right data and a little investment, AI in building management can make a world of difference.</p>





<h2 class="wp-block-heading" id="h-embracing-smart-logic-for-bms-optimization">Embracing smart logic for BMS optimization</h2>



<p>Integrating smart logic, or AI, into your building systems brings a new wave of efficiency, cost-effectiveness, and intuitive operation. As we rush into the future, the question isn't <em>if, </em>but <em>when </em>and <em>how </em>you will embrace smart logic in your building management systems.</p>



<p>Imagine a world where buildings are not just structures but smart entities optimizing energy usage for a sustainable future. As Viktor Vitell, CMO at Kiona, put it, 'The road towards a sustainable future goes through the smart city.' </p>



<ul>
<li><a href="https://kiona.com/white-paper-energy-optimization-and-ai-in-the-property-industry">Intrigued? Learn more about how AI revolutionizes property management in our latest white paper.</a></li>
</ul>



<p>Our team is here to help answer any questions you might have, so don't hesitate to reach out! Let's discuss how Edge AI can provide your business with a more efficient and cost-effective Intelligent Building Management System.&nbsp;&nbsp;</p>



<p>Together, let's create a brighter future with smarter buildings.</p>