New: Alarm Monitoring incident report
See what happens at our alarm center at all times (for customers with IWMACs add-on Alarm Monitoring 24/7).
- Every call-out done by our alarm operators will often be noted with an explanation of the incident, the date of notification, and the number/person who is notified.
- You can see all incidents in the same overview if you have multiple plants.
- Additional improvements have been made to the backend to give you a better experience.
The incident report is now available for all customers with Alarm Monitoring 24/7.
To access it: Click on the "Call log" button accessible from the menu (upper right-hand corner) in Operation Center.
Want to know more about Alarm Monitoring 24/7?