Marcus Sundberg

Anders Sletbak  Nilsen

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Product updates

<h3 id="h-product-iwmacnew-dashboard"><strong>Product: <a href="https://kiona.com/products/iwmac">IWMAC</a></strong><br><strong>New: Dashboard</strong></h3>



<p>Use the d<em>ashboard</em> in IWMAC to compare multiple plants and to easier follow up on the plants with the most alarms. This means you quickly get an overview of deviations and can put measures at the plants that need it most.</p>



<p>In this first version, v.1 of the dashboard, you will have access to the following widgets:</p>



<ul>
<li>Alarm Monitoring 24/7 – Call log</li>



<li>Alarms (choose between A,B or C alarms)</li>



<li>Smart Function alarms</li>
</ul>



<h2 id="h-start-using-the-new-dashboard"><strong>Start using the new dashboard</strong></h2>



<p>When you log in to IWMAC, you will find a new submenu. You can access your plant list from the <em>"My plants"</em> option and see the new "<em>Dashboard</em>" button.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/02/Dashboard-My-plants-1.png" alt="IWMAC Dashboard - my plants" class="wp-image-30371"/></figure>



<p>When you open the dashboard for the first time, it will be empty. Start by adding widgets. You can change the title and how many rows you want shown in each widget.</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2023/02/Dashboard-overview.png" alt="IWMAC Dashboard - overview" class="wp-image-30634"/></figure>



<p>Each widget added to the dashboard comes with its own settings. They can easily be resized, moved around, edited, or deleted.</p>



<p><strong>See help article to get started. <a href="https://iwmac.zendesk.com/hc/en-gb/articles/7787543691932-Widgets-">Go to Zendesk.</a></strong></p>

IWMAC: Dashboard

Go to Zendesk

See help article to get started.

<p>Use the new app, <strong>"IWMAC Alarms"</strong>, to access your plant alarms from your phone.</p>



<p>This access lets you monitor and confirm alarms that occur so that you can stay updated and in control, no matter time and place. </p>



<h2 id="h-download-and-login">Download and login</h2>



<p>The app is freely accessible on IOS and Android handheld devices. The app can be downloaded from the <a href="https://apps.apple.com/ao/app/iwmac-alarms/id1633231306" target="_blank" rel="noreferrer noopener">Apple App store</a> or <a href="https://play.google.com/store/apps/details?id=com.kiona.alarm_handler&amp;hl=en&amp;gl=US" target="_blank" rel="noreferrer noopener">Google play store</a>.</p>



<p>All users with an <a href="https://kiona.com/products/iwmac" target="_blank" rel="noreferrer noopener">IWMAC</a> solution can use the app with their existing username and password. When logging in the first time, you can enable simple login with biometrics (FaceID/ fingerprints).&nbsp;&nbsp;&nbsp;</p>



<p>SMS with alarms will have a link to open in the app (if you don't have the app, you will be sent to either Google Play or the Appstore)&nbsp;</p>



<figure class="wp-block-image size-full"><img src="https://kiona.com/app/uploads/2022/11/IWMAC-alarm-app-700x452-ENG.jpg" alt="" class="wp-image-23945"/></figure>



<ul><li>Confirm all alarms on one facility or several.</li><li>Monitor your plants on the go.</li><li>Simplified login using biometrics.</li></ul>

IWMAC alarm app – for you on the go

Helen Torgersen

Go to the blog

IWMAC: Updated design of the list view

Marte Engdal

Go to product page

Want to know more about Alarm Monitoring 24/7?

<h5 id="h-product-iwmac">Product: IWMAC</h5>



<h5 id="h-new-alarm-monitoring-incident-report">New: Alarm Monitoring incident report</h5>



<p>See what happens at our alarm center at all times (for customers with <a href="https://kiona.com/products/iwmac/">IWMAC</a>s add-on <a href="https://kiona.com/products/iwmac/alarm-monitoring-24-7/">Alarm Monitoring 24/7</a>).&nbsp;&nbsp;</p>



<ul><li>Every call-out done by our alarm operators will often be noted with an explanation of the incident, the date of notification, and the number/person who is notified. &nbsp;</li><li>You can see all incidents in the same overview if you have multiple plants.&nbsp;&nbsp;</li><li>Additional improvements have been made to the backend to give you a better experience.&nbsp;&nbsp;</li></ul>



<p>The incident report is now available for all customers with Alarm Monitoring 24/7.&nbsp;&nbsp;&nbsp;</p>



<p><strong>To access it:</strong> Click on the "<em>Call log" </em>button accessible from the menu (upper right-hand corner) in Operation Center.&nbsp;&nbsp;&nbsp;</p>



<figure class="wp-block-image size-full is-resized"><img src="https://kiona.com/app/uploads/2022/09/ENG_call_log_system_image.jpg" alt="" class="wp-image-16158" width="700" height="404"/></figure>

IWMAC: Alarm Monitoring incident report

Jostein Markussen

Find your contact

Contact your Key Account Manager to know more

<h5 id="h-product-iwmac"><strong>Product: </strong>IWMAC</h5>



<h5><strong>New: </strong>Outlook integration</h5>



<p>You can now connect to <a href="https://kiona.com/products/iwmac/">IWMAC</a> through your Microsoft Outlook calendar. </p>



<ul><li>See upcoming bookings directly in IWMAC.&nbsp;</li><li>Everyone who has access to use a meeting room, event space, or similar can do this the same way you would typically book a meeting in Outlook.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>



<figure class="wp-block-image size-large"><img src="https://kiona.com/app/uploads/2022/08/IWMAC-Outlook-integration-time-schedule-1024x565.jpg" alt="Oulook intergation for IWMAC" class="wp-image-15836"/><figcaption>IWMAC's Time Schedule is connected to your team's Outlook calendar for easy zone management.</figcaption></figure>



<p>It can be used in many different cases, for example:</p>



<p>IWMAC works to prepare the space by making sure you get the right temperature at the right time, based on set values. You can adjust these according to your wishes and needs.&nbsp;&nbsp;</p>



<p>The Outlook integration can be an asset both when you want to book a meeting space or turn on the lights of your local sports team's football pitch. Here we meet advanced automation with a simple user interface such as Outlook.&nbsp;All these events can then be booked through outlook and have different pre-defined settings in IWMAC&nbsp;</p>



<p>This means that you can avoid using an unnecessary amount of energy. The system calculates how many hours in advance one must preheat or cool to reach the set point at the correct time.&nbsp;</p>

IWMAC: Outlook integration